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"After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition "

"The manager was outstanding. He went above and beyond. He was super friendly and helpful with great tips for someone visiting Sri Lanka for the first time. I received the best service I have ever experienced in my travels to 35 countries."

"Serene"

"We enjoyed our stay. It is a rural location so have transport organised- set back from restaurants and main road- but close to everything. Good room, menu and amenities. The staff were excellent and very helpful. "

"Very kind and caring staff. Room was comfortable and outside bathroom was fine. Bed was comfy too. Fantastic pool. Food was excellent. Just do not walk over the stone bridge that spans the koi pond. My daughter tripped on a ledge and ended up in the koi pond. Loved our stay there. "

" 10/10. The hotel is VERY clean and you can see they work really hard to make sure of that. Our host was very helpful, booking a trip for us to see a cultural dance and organising our transport/negotiating a good price for the journey for us. Very nice breakfast too. Would 100% recommend staying here."

"Stunning location. Beautiful rooms & amenities. Staff were fantastic "

"Great service, great location, lovely hotel all round"

"Luxurious hotel, great food, wonderful location in nature and the staff are so warm and friendly. Highly recommended to stay here."