Search Hotels Suites in Cantón La Cruz

"The only thing nice about this place was the courtesy of the staff and the amazing view. Had room where caulk was put over mold and had cracked walls. AC didn’t work and asked twice to fix. Raccoons took housing above our room so they moved us to another room that had no hot water. You only get two towels in your room and mini bar is 2 waters and 1 beer. Pool towel exchange was missing towels for large parts of the day during our stay. Buffet is four items for example rice, fried banana, sliced potatoes and pork. Breakfast was recent and basic as well. On the days the restaurant is open that is your best choice, you need to make your reservation between 2-4 and order your meal then. Bar open from 10am-10pm with ok drinks. Shuttle to get around hotel is constant. You get free shuttle from airport but pay $35 USD per person to return."

"The breakfast was fresh and diverse. The pools were amazing! The room was clean and the air conditioning worked great."

"Comfortable quiet room with toiletries and a mini fridge. Free shuttle to the airport which was 5 minutes away. Nice pool area which could have used more lounge chairs. Large paved parking lot. Car rental kiosk right in the hotel lobby. "

"Las habitaciones requieren renovación, la infraestructura general del hotel está un poco descuidada, la piscina estuvo muy bien y el servicio de desayuno fue excelente. Lo mejor del hotel fue su personal, siempre muy amable."

"it was the perfect choice for us"

"Gross, watched server scoop rice off counters and put back in pans. The area was messy and disorganized "

"The staff was very helpful, changed our room since my husband could not walk far, great breakfast and very relaxing beach area, rustic but beautiful Easy Uber ride to restaurants and attractions Would stay again"

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care of—from reservations to special requests—and was always attentive, responsive, and genuinely kind. His level of service really elevated our entire trip and made us feel taken care of every step of the way. The resort itself is nice and friendly staff, good food options, and a fun atmosphere. Special thank you to Henry for making our stay unforgettable—I would definitely return because of service like his!"

"Superb. Gorgeous property."