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The best

Well positioned property, by the side of the airport, with a free shuttle. Rooms are spacious and clean with a good pool. All members of staff were courteous and attentive. Breakfast buffet was excellent with a lot of local food and exceptional service. Special mention must be made of Raul who was jovial as well as efficient and made us feel as if we were long-lost friends. When I contacted reception to find a place to glue back the sole of one of my shoes which had come off, she rang maintenance and the gentleman who responded offered to do it for me, which he did in a couple of hours. This is what I call exceptional service! Having an Alsama Tours desk was a bonus, the ever efficient Jolene arranging a number of excellent tours for us.

A very nice hotel in a good location.

Perfect for a late arrival into San Jose before heading out for the week. Our flight arrived 11:30pm and the shuttle picked us up within 5 minutes, another 5 minute drive and check I. Was quick and easy being in bed by 12am. Most of the car rental agencies are in the same parking lot and after a decent breakfast I picked up the car and on the road by 9:15 am.

I received fast and friendly service from a very welcoming staff. The room was spacious and the bed was extremely comfortable and cozy. This made my stay very relaxing and enjoyable.

Good stay

Great staff, clean but traffic around the area, being right next to the airport is terrible. I guess it comes with the territory. So if you are getting shuttled to and from the airport this hotel is great. But if you are driving, be sure to be comfortable with Costa Rican driving.

Good

We love the breakfast buffet and the eating options close to the hotel. They also upgraded our room this time, which was much appreciated.