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"Owner of the resort and manager are two different persons hence manager has very little authority to treat tourists. There was no headshower in bathroom, no handshower in latrine. water supply was very poor. After 2/3 hours we are forced to call manager to start water supply n fill the tank. We paid online for deluxe room costing Rs.2875/- per day however quality of room was like of Rs.1500/- We are senior citizens hence requested to allott a room on ground floor but it was denied though rooms on ground floor were vacant. no professional attitude towarads tourists thouogh income is generated from tourism. Breakfast was included in our package however there were no varieties except Upma and Pohe that too single dish every day and very meagre quantity n tasteless. There was no storewell to keep bags in the room. Housekeeping was also not upto mark. Overall very disappointing experience."

"This is a beautiful colonial property set in extensive delightful gardens at the edge of Pachmarhi yet convenient to many outdoor activities and places of interest. The restaurant is particularly noteworthy, with its extraordinary staff and incredibly fresh and tasty food offerings - like someone in your family is this incredibly good cook and prepared every single meal with love and dedication for you! Food that not only tastes great but feels sooo good! Special thanks to Muskan, Jagdish, Naveen, Ravi and warm and entertaining Amar! Also, this place offers exceptional value, as it is very reasonable. The outdoor activities offered, provided by Ram and his expert team, Lakshman and others, were equally thrilling and totally worth it, leaving us with memories for a lifetime! "

"Everything fine, the staff very friendly and helpful. The rooms are a bit dated. The hot water was not enough and talked to management. "