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"Staff helpful and friendly. "

"The A/C did not work. No elevator. We had to climib 3 floors to get to our room. We checked out the next day. "

"Hôtel moderne, près du centre-ville, confortable mais petite salle de bain"

"The room smelt like mold!! Staff was very unfriendly and unhelpful!! I was forced to leave after the fist night after breathing the MOLD and mildew! Fell sick after ....Terrible and worse place. I do NOT recommend this hotel find some where else !! I would have give zero stars if that was the option."

"Wonderful stay from the beginning. It’s hot there and when we checked in they offered us a nice camu-camu cocktail. My new favorite fruit. This hotel has AC and free breakfast, totally worth it. Will stay again!"

"Clean room and fairly large, quiet place. The pool is beautiful. "

"We stayed at On Vacation Amazon near Leticia from 31 October to 3 November 2025. Unfortunately, our experience fell significantly short of expectations, and I would not recommend this property nor the affiliated SelvaTours operator to other travellers. 🏨 Hotel — On Vacation Amazon What initially appeared to be a jungle escape quickly became an uncomfortable and frustrating stay. Key issues encountered: • Misleading package & food situation Our booking ($341.87 AUD, double standard room, incl. breakfast and transfers) did not make it clear that you must purchase a full-meal package or pay inflated restaurant prices once onsite. The hotel is isolated — approximately one hour from Leticia’s port — with no alternative dining options. Once you arrive, you are effectively captive. • Aggressive upselling & membership pitch Upon arrival, guests are subjected to an hour-long sales session for a USD $5,300 hotel “membership”. It set an uncomfortable tone and felt highly inappropriate for a hospitality environment. • Poor room infrastructure & comfort • Air-conditioning only available 8pm–5:30am and only upon request, often with a 20-30 minute wait • Bats in the room, including one flapping around while we tried to rest and others trapped in the walls • Rooms constructed of thin timber planks with no sound insulation — early-rising guests and loud TVs/music from 4am made rest impossible • Room odour likely from humidity and wildlife presence • Cleanliness passable but certai"

"The place is okay but far away from the center transportation may be cost you a little.. also the place don’t refund customers if you change places"

"I travel to Leticia every two to three months, I am not a tourist. I think this place takes it for granted that tourists will want to stay in an eco friendly place. But there is a big difference between eco friendly and good maintenance. There are cockroaches in the bathroom. In the middle of the night the water turned off and I couldn’t flush the toilet. Disgusting. In the morning when the water came back on and it still wouldn’t flush I opened the tank and there were two disgusting bottles of food there in the water. All the towels are worn, the shower is unpleasant. The windows don’t fully close so when the air conditioner is running the cool air will escape - not eco friendly. The handle on my door was so loose that I was locked out at one point. The staff seems bothered by everything you ask and the breakfast hours are unreasonable- the cook told me only until 8 am. I regret staying here and will not stay again. Giving two stars rather than one because the sheets were clean and fresh, the bed ample and comfortable, and the woman who cleans as well as cooks was trying her very best. I hope this place will make an effort to improve their property because the concept has potential."