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"Always clean and fresh"

"This team never ceases to amaze me! Exceptional service is what stands out about the Premier Hotel ICC. From the front desk, Bradley who heads up Guest Relations, Pumla and Anita at the bar/restaurant and the whole hospitality team. This hotel feels like home because of the friendly and effective team. Highly recommend! "

"Clean room. Lovely location on the river"

"Hygiene. Cleanliness. Everything on point. "

"Great place friendly staff only downside was the outdated bathroom and an exceptionally small room television."

"Lagoon view did not exist, shrubs too tall to see the lagoon. Events the entire time resulting in noisy and rowdy fellow guests. Restaurant a la cart service cancelled due to rugby screening in the pub. Management need to audit their customer ecperiemce. Decor tired, needs a revamp and a serious coat of paint. I will never go back"

"Beautiful bedrooms, friendly and helpful staff, fantastic hot and cold buffet for breakfast, great chef in the Highlander Pub too, and conveniently located. I enjoyed waking to the Bygones Bookstore and Handmade Coffee (Ciabatta loaves were delicious). Also walke down to Kelly's Beach and then along the beach to Guido's Restaurant. Rosehill Mall is also a short drive away. We went in winter and the days were around 20 degrees. The hotel is in a lovely setting, close to the golf club, which includes pickleball courts. Beds are very comfortable and bedrooms spacious. "

"The staff was super friendly and helpful. The food simply amazing. Excellent value for money overall."

"Slow internet"