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"One of the best and most interesting city hotels I’ve ever stayed at; the building is amazing with great common spaces. The room was very stylish but also very comfortable. Loved the bathroom. Breakfast was v good and the staff always helpful. "

"Fabulous team of staff "

"Good staff and clean place "

"Excellent service! Nice buffet spread! Right beside a big mall."

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"Clean, great staff."

"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"Very nice staffs, room is also clean and comfortable. Breakfast spread is not a lot but sufficient. "

"Very clean, amazingly attentive staff (still polite and not imposing), lovely affordably priced spa treatments and amazing selection gor breakfast. Super value! "