Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews of B&B HOTEL Châteauroux A20 L'Occitane

2 out of 5
B&B HOTEL Châteauroux A20 L'Occitane
ZA ecoparc Rue Georges Hennequi, ZA de l Ecoparc, Deols

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 305 reviews" "
Rating 8 - Good. 133 out of 305 reviews" "
Rating 6 - Okay. 50 out of 305 reviews" "
Rating 4 - Poor. 16 out of 305 reviews" "
Rating 2 - Terrible. 5 out of 305 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money hotel, convenient for the motorway. Comfortable rooms and reasonably quiet. But breakfast not great.
Stayed 1 night in Apr 2024
Response from stéphane on 9 May 2024
Dear Patricia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite adequate for overnight stay
Stayed 1 night in Nov 2023
Response from stéphane on 10 Nov 2023
Dear HilaryThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop off
Great for an overnight stop on the A20
Stayed 1 night in Jun 2023
Response from stéphane on 27 Jun 2023
BonjourJe vous remercie d'avoir pris le temps de poster votre avis positif.A bientôt dans notre hôtel

8/10 Good

Michealtrevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
all very good
Stayed 1 night in May 2023
Response from Fanny on 2 Jun 2023
Hello Micheal, Thank you for your feedback on our hotel. Our client's reviews always are a motivation for our team. Hoping to see you soon,

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2022

10/10 Excellent

Mark

Stayed 1 night in Aug 2022
Response from stéphane on 6 Sept 2022
bonjour MarkMerci pour votre retour positif suite à votre séjour.Cordialement

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort
A useful stop just off motorway
Stayed 1 night in May 2022
Response from stéphane on 9 Jun 2022
dear, Thank you for you post. We hope to see you again

6/10 Okay

Jehan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Budget hotel
Good budget hotel with friendly reception staff, but very uncomfortable bed with thin mattress leading to back ache next morning. Ok as a budget hotel.
Stayed 1 night in Apr 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Tatjana

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop along the highway for long journeys
Perfect for a cheap one night stop while driving through France. There is a receptionist 24/7 so you can arrive and leave whenever you want without worrying
Stayed 1 night in Nov 2021

6/10 Okay

Jackie

Travelled with family
Make sure you have cash for the local tax
Room needed maintenance Sink was other side of the room to the toilet. Water was very slow to drain away in the sink. Fire instructions and the lights were hard to fathom out. Noisy people in the car park after 11pm. Couldn’t access our room until we'd paid the local tax in cash!
Stayed 1 night in Oct 2021

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, extremely helpful and pleasant reception staff. Room was spotlessly clean and had the most comfortable hotel bed I’ve slept on in a long time. Can’t fault anything, amazing value and would recommend to anyone as a quick stopover.
Stayed 1 night in Oct 2021
Response from stéphane on 4 Oct 2021
dear Rhonda Thank you for sharing your experience at our hotel. We appreciate such comments and we hope to see you soon best regards

8/10 Good

Serval

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good stay, maintainance issues
It was good other than the water leaked out of the bottom of the shower and this caused the floor to be flooded
Stayed 1 night in Aug 2021
Response from stéphane on 15 Sept 2021
dear, Thank you for your comment. we are sorry that waterproofness concerns disrupted your stay and we apologize for this. we hope to regain your confidence during a future stay best regards

10/10 Excellent

Stephen Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Fantastic clean and tidy
Stayed 1 night in Jul 2021
Response from stephane on 29 Jul 2021
Dear Stephen Thank you a lot for your positiv feed back We hope to see you for your next trip best regards

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Gteat
Stayed 1 night in Jun 2021
Response from stephane on 11 Jun 2021
dear Simon thank you a lot for yur positiv feed Back. Hope to see you soon Best regards Stéphane Baradat Manager

10/10 Excellent

Edward, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 1 night stay. Room was clean, as the common areas. Bed was comfortable enough. Staff is friendly. Would recommend.
Stayed 1 night in Jun 2020
Response from stéphane on 6 Jul 2020
dear orbitz Thank you for your feed back .it 's always a pleasure to receive such comments. Vest regards

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great and rooms ect. My disappointment was at breakfast cause the were so many induvidual signle use plastic wrappings....IBIS claim they are actively working with for better environment and climate ( which is great and the way forward obviously!) but a simple thing like avoiding tons of single used plastic at breakfast needs to be changed!
Stayed 1 night in Jan 2020
Response from stéphane on 16 Jan 2020
dear Thank you for your coments. we no longer use plastic for breakfast, but glass and cardboard cups. On the other hand in the rooms the plastic glasses are replaced progressively by those in cardboard I am personally involved in recycling with many actions within the hotel thank you and hope to receive you again.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Edge of town budget hotel.
Edge of town budget hotel. Clean and easy to find with good secure parking.
Stayed 1 night in Sep 2019
Response from stéphane on 19 Sept 2019
Mr Michael Thank you for you feed back. We hope to see you soon at the ibis budget Deols. Best regards Stéphane Baradat Manager

6/10 Okay

C&F, Marlbourgh UK

Travelled with partner
Really good value. Basic but comfortable. Would stay again
Stayed 1 night in Sep 2019
Response from stéphane on 19 Sept 2019
hello We very much appreciate your comments regarding your stay at the ibis budget Châteauroux Déols. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Terrible smell of urine in toilet. So bad, could not be used. Reception said it was the hot weather. Horrendous experience, though room itself and hotel lovely. But totally spoilt our visit. Smell awful all night and had to open window, so high traffic noise.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from stéphane on 14 Sept 2019
bonjour En vous remerciant pour votre retour Cordialement

10/10 Excellent

Sean, Todmorden England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect place to stay even for 1 night, we have used this hotel for 2 years running, and will use it again next year.
Stayed 1 night in Jul 2019
Response from stéphane on 29 Jul 2019
dear Sean thanks a lot for you feed back. *We will see you for your next stop Best regards Stéphane Baradat Manager

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Noisy
Very noisy. Not particularly comfortable but breakfast good and facilities perfectly satisfactory.
Stayed 1 night in Jul 2019
Response from stéphane baradat on 19 Jul 2019
dear janet Thank you for your feed back Best regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from stéphane on 19 Jun 2019
Bonjour Merci pour votre retour et votre note Cordialement Stéphane Baradat Directeur

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & plenty of room
Just a stop off point for our Spain trip
Stayed 1 night in Jun 2019
Response from stéphane on 19 Jun 2019
good afternoon thanks a lot foryour feed back Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Cheap and practical for 1 night to go to a concert nearby.
Stayed 1 night in Apr 2019
Response from baradat on 8 Apr 2019
thank you for your coments best regards Stéphane Baradat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and room in ideal location next to a20. Good shower
Stayed 1 night in Feb 2019
Response from stephane on 22 Feb 2019
dear, Thanks a lot to take a moment for you feed back. hope to see you soon best regards

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for travelers needing an overnight stay
Nice room clean and tidy, plenty of room. Quiet and warm. Staff helpful. Very near motorway.
Stayed 1 night in Oct 2018
Response from stephane on 7 Nov 2018
Dear Andrew Thank you a lot for your positiv feed back. Best regards Stéphane Baradat Manager

6/10 Okay

Rennell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for your budget
Quiet location, cordial reception, clean room, comfortable bed, slightly cramped layout. Suitable for a single night stay.
Stayed 1 night in Sep 2018
Response from Mr baradat on 19 Sept 2018
dear Rennell Thank you for your positiv feed back. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop just off the motorway
Very convenient stop off the A20. Local restaurants and fuel make this a very easy stopping place.
Stayed 1 night in Jul 2018
Response from Mr Baradat on 10 Sept 2018
Thank you for your comments after your stay in our hotel. best regards

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for travel
Lovely man on reception very helpful and friendly
Stayed 1 night in Jun 2018
Response from Mr Baradat on 26 Jun 2018
thank you teresa. It's always a pleasure to receive such compliments We hoppe to see you soon. Mr baradat

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
One off problem??
Stayed here many times, normally good overnight stop but this time we had two rooms and both had terrible smell of blocked drains, hope they sort it soon as I have another booking soon!
Stayed 1 night in Jun 2018
Response from stephane on 23 Jun 2018
dear, if that problem happens again, i hope not , do not hesitate to ask a new rooms as we have a recptionnist present 24h/24 Best regards

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mr baradat on 20 Apr 2018
Bonjour je vous remercie pour votre retour positif, a bientôt parmi nous La direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Perfect stopover Calais to Andorra
Basic as would be expected for this type of hotel. Stopped here enroute to Andorra for skiing from Calais. Perfectly located just off the Péage with a couple of places within walking distance to pick up something quick and easy to eat. Would stay here again if we were on the same route.
Response from Mr Baradat on 1 Mar 2018
hello We very much appreciate your comments regarding your stay at the ibis budget Châteauroux Déols. It is always a pleasure to receive positive feedback , as we strive to continuously improve the quality of our services. we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Stephen

Disliked: Property conditions & facilities, room comfort
Not for me...
I normally stay at B&B Hotels across the road, but as they have recently put their price up, I decided to give Ibis Budget a go: That was a mistake, the hotel is tired and old, the bed uncomfortable, the toilet is plastic and I could not get the room warm enough to be comfortable. Okay, it was -9c outside, so the heating was struggling. One the plus side, the shower was powerful with plenty of hot water. The wifi was easy to connect to and reasonably fast.
Response from Mr Baradat on 1 Mar 2018
Thank you for taking the time to tell us about your experience at the ibis budget Châteauroux Déols. I am sorry that your experience did not meet your satisfaction. all our staff try every day to improve the quality of our services. unfornutly it's doesn't match with the standing that you expect Best regards Mr Baradat Manager We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good stop over, close to main road but no noise from it
Stayed 1 night in Nov 2017
thank you hope to see you again soon

8/10 Good

rj

Liked: Cleanliness, staff & service, room comfort
Ideal stopover
Great halfway stop to south France, good access, ibis the best of the budget hotel choice not only here but all across france
Stayed 1 night in Nov 2017
Response from gabriela on 2 Jan 2018
thank you hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I required, quiet and comfortable.
Easy in every way, helpful charming receptionist.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

4/10 Poor

Bruno

Disliked: Cleanliness, property conditions & facilities, room comfort
A fuir
Chambre placée au RDV avec fenêtre donnant sur une place de stationnement donc obligé de laisser le store fermé pour ne pas être vu ! Réveillé par le bruit d'une perceuse à 9h le matin un dimanche. Pas de pression pour la douche. Première et dernière expérience dans un BB
Stayed 1 night in Feb 2024
Response from stéphane on 12 Feb 2024
Bonjour,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.par sécurité et pour préserver l'intimité de nos clients il est normal que des stores soient au fenêtres des chambres du RDC. Nous sommes désolés que vous ayez été incommodé par les travaux de rénovation. Nous prenons soin d'avertir nos clients en amont, un affichage le rappel lors de l'arrivée.Cordialement

10/10 Excellent

benoit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from stéphane on 6 Feb 2024
Bonjour BenoitNous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B A20 l'Occitane lors d'un prochain séjourCordialement

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from stéphane on 31 Jan 2024
bonjour Sandrine Merci d'avoir pris le temps de poster votre avis positif. En espèrant vous recevoir à nouveauCordialement

10/10 Excellent

benoit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme d'habitude, impeccable
Cela fait plusieurs années que nous réservons des chambres dans cet hôtel, il y a une raison...
Stayed 1 night in Jan 2024
Response from stéphane on 31 Jan 2024
Bonjour,Je vous remercie pour ce retour positif qui fait toujours plaisir. Vous pourrez aussi constater lors d'un prochain passage la rénovation de notre établissement , pour mieux vous accueillir Cordialement

6/10 Okay

Jean Luc

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from stéphane on 18 Jan 2024
bonjour jean LucMerci d'avoir pris le temps de poster votre avis suite à votre séjourCodrdialement

10/10 Excellent

Fabrice

Stayed 1 night in Dec 2023
Response from stéphane on 31 Jan 2024
Bonjour FabriceMerci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B HOTEL Châteauroux A20 l'Occitane. un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien de particulier à signaler pour une étape de voyage c'est parfait
Stayed 1 night in Dec 2023
Response from stéphane on 31 Jan 2024
Bonjour ChristianeNous vous remercions pour votre commentaire.Nous sommes ravis que votre séjour se soit bien passé et que vous ayez apprécié notre hôtel et ses services.Au plaisir de vous accueillir de nouveau pour un autre séjour au B&B HOTEL Châteauroux A20 l'Occitane !"

8/10 Good

IDRAC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023