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Reviews of The Westin Denver Downtown

4 out of 5
The Westin Denver Downtown
1672 Lawrence St, Denver, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1007 reviews" "
Rating 8 - Good. 217 out of 1007 reviews" "
Rating 6 - Okay. 107 out of 1007 reviews" "
Rating 4 - Poor. 61 out of 1007 reviews" "
Rating 2 - Terrible. 50 out of 1007 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Was great, super convenient location
Stayed 1 night in May 2024

10/10 Excellent

Neil

Stayed 2 nights in Mar 2024

8/10 Good

Carol, Minot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was a little disappointed this stay because normally we have great service. Everyone was nice but they were so understaffed. We waited forever to be served in the bar restaurant area. We ended up leaving and walking to another place for food. The food was good and staff friendly they just had 1 person it was crazy. I also went to take a shower and had 0 body wash, they didn’t replace it until the next day and it was my first day there. This is why I gave a 3 star review.
Stayed 2 nights in May 2024

10/10 Excellent

Jami

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was wonderful and went above and beyond to make our stay comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Our first time in denver. Perfect location for all the sites and walkable. Beds were amazing. Fitness center was great
Stayed 2 nights in May 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay for sporting event, very clean and quiet. Great location for all events in the area. I would recommend and will stay again!
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice, great location! I would recommend for anyone who is looking for good service and close to all shopping and food spots
Stayed 2 nights in Mar 2024

6/10 Okay

cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking for this hotel us a terrible rip off. The parking garage is part of a mutli facility parking garage. If you enter from the hotel entrance its 40, if you enter from across the street its 8.It put you in the same parking spaces. I went in the hotel garage entrance while my traveling partner went in the other entrance. we parked next to each other in the garage and i paid 40, they paid 8. we entered at the same time and left at the same time 24 hours later.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I arrived the person who checked me in was very friendly. My room was really clean with a great view. The bed was really comfortable. Lots of things within walking distance. I’d stay here again.
Stayed 2 nights in Apr 2024

4/10 Poor

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While it is a ‘nice’ hotel. The main reason I booked it was for the rooftop pool. It was closed, there was no note anywhere on the booking site to inform me of this. They did not offer anything to make up for the pool aside from 2 passes to a local fitness center, but again we paid more for this pool specifically. They also don’t cover any parking charges. The fridge didn’t work in our room and there was no microwave…. Pretty disappointing for a nice hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Three of the four elevators were out of service during the first part of our stay. This resulted in long wait times to get to and from the 12th floor. That said, the staff was clearly working hard to remedy the situation. In particular, the gentleman who ran the service elevator was very accommodating and very much on top of his game.
Stayed 1 night in Apr 2024

10/10 Excellent

Odilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ludwig

Business traveller
Liked: Cleanliness
Property looks dated. Clean, grand, but dated both public spaces and rooms. Location is great, with tons of Restaurants and bars at a walking distance. Their restaurant is very limited, the Bar understaffed. Saturday evening only one bartender, no servers for the entire place. I felt like staying on a “limited service” hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Clifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at the Westin was enjoyable except the location of our room. Our room was right next to the elevators, so the noise and vibration was a nuisance, which didn’t lend for a comfortable night’s sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yancey

Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice. The room was awesome. Just needed a flatter pillow.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerleisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the hotel staff members were extremely friendly. The hotel amenities were top tier and overall my experience surpassed expectations!
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not know we had to pay for parking. But good stay nonetheless
Stayed 2 nights in Apr 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, and atmosphere
Stayed 1 night in Apr 2024

10/10 Excellent

Danna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, amazing room
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay would come back
Stayed 2 nights in Mar 2024

10/10 Excellent

Ralph

Stayed 1 night in Mar 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
WiFi was an extra fee. There is a single "restaurant" which is more like an open cafe. The website makes it look like a lot more than it is. The service is good at the bar, but not table-side. The food and drinks are excellent. The phone in the room was staticky and kept dropping calls. We had to wait on our room at check-in for about 1.5 hours. The coffee service in the room wasn't stocked properly (missing lids, missing condiments).
Stayed 2 nights in Mar 2024

4/10 Poor

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful booking room that’s states breakfast included. It’s not included.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome newly renovated. The he indoor/outdoor pool was wonderful! Nicely update. Great location. Great hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Marjorie, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; quiet room; nice amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk service! Bedding extremely comfortable for a restful evening after day of travel and an awesome view of the mountains and empower stadium!!
Stayed 1 night in Mar 2024

10/10 Excellent

Lynch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Loved every bit of it.
Stayed 1 night in Mar 2024

8/10 Good

Brad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 2 nights in Mar 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great Check out Corridor 44 in Larimar Square…fantastic food, drinks and champagne bar
Stayed 2 nights in Feb 2024

10/10 Excellent

Sunpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean quiet super friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Hsin Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Frustrated
The receptionist talked me into a rewards program while not mentioning the cost
Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great central location with easy access to airport by train. Remodeled rooms, very nice rooftop heated pool with a mountain sunset view.
Stayed 1 night in Feb 2024

10/10 Excellent

Kaylin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family stay-cation
We had a great weekend enjoying the very warm indoor/outdoor pool, gym, and excellent location for walking to a variety of downtown destinations.
Stayed 1 night in Feb 2024

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to pay a $25 a day fee, but you get access to the gym and spa across the street, free beer flights, and $25 credit to the restaurant and bar. A good stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Lee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Talk about hidden fees, you pay £149 / night, they then charge a further $29 on arrival “resort fees” for a one-night stay and on top of that want to charge $10 to use the hotel wifi. Expedia need to update their information on this property as there is no free WiFi at all despite paying a resort fee!! Outrageous!
Stayed 1 night in Feb 2024

10/10 Excellent

Melinda

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Brigette

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but do not like they charge fee everyday for your stay on top of what you already paid.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable room. Fresh interior too.
Stayed 1 night in Jan 2024

10/10 Excellent

Sonya

Travelled with family
Central location. Unfortunately construction made walking a bigger challenge for visitors.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
My only "complaint" is that finding the right entrance for their parking "non valet" was confusing. We first went into the wrong garage and entered some office building ( i think) then we had to circle the block a few times. But over all was a great experience, will stay again
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024