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Reviews of Hyatt Centric Downtown Denver

4 out of 5
Hyatt Centric Downtown Denver
1776 Champa St, Denver, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 796 out of 1188 reviews" "
Rating 8 - Good. 223 out of 1188 reviews" "
Rating 6 - Okay. 88 out of 1188 reviews" "
Rating 4 - Poor. 45 out of 1188 reviews" "
Rating 2 - Terrible. 36 out of 1188 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GLENN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice with incredible staff at desk. We were able to see a fair share of Denver on foot.
Stayed 1 night in May 2024

6/10 Okay

Guy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Valet parking is $70 a day which is crazy. Went to have breakfast in restaurant and every spot at the bar was filthy. Since I was being ignored I went to use the restroom…. Filthy and no toilet paper!!! Would not recommend
Stayed 3 nights in May 2024
Response from Angelica F on 28 May 2024
Our valet is 59 a night. It's been that rate for over a year. We do not charge 70 for valet. I'm sorry for your experience at the restaurant. We do the best we can for how busy we are in the mornings. I hope the rest of your stay was good. Take care and safe travels.

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Rooms were nice and beds were comfortable.
Stayed 2 nights in May 2024
Response from Angelica F on 28 May 2024
Thank you so much for your feedback!!! We really appreciate it. Thank you for staying with us.

8/10 Good

Aileen T.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in May 2024
Response from Ana O on 27 May 2024
Hi Aileen! Thank you so much for your feedback. We are glad to see you enjoyed your stay with us. Come back and see us again soon :)

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing , rooms clean and spacious over great time
Stayed 2 nights in May 2024
Response from Ana O on 27 May 2024
Good morning Nicole :) thank you so much for your feedback, we appreciate your kind words and are glad to see you enjoyed your stay with us. Come back and see us again.

10/10 Excellent

Yoichi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Mar 2024
Response from Ana O on 27 May 2024
Good morning Yoichi! :) thank you so much for your feedback, we are glad to see you enjoyed your stay with us. Come back and see us again.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! The people were amazing at the front desk. Thank you
Stayed 1 night in May 2024
Response from Ana O on 27 May 2024
Good morning Michelle :) thank you for your feedback, we appreciate your kind words and are glad to see you enjoyed your stay with us. Come back and visit us soon!

8/10 Good

Stephanie Joy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel seemed newer and nice. We stayed for two nights Friday and Saturday. We were a group of three ladies. Here is the concerning issue, there were unmarked cars offering rides to people right outside of the hotel. We parked in the ramp across the street, we felt uneasy walking to and from the car. Friday night after dark the area did not feel safe. Saturday night there were more tourists and it felt a little safer. Friday night felt off it’s very hard to explain. Overall hotel was kept up nicely. They do a good job of locking doors after hours and the elevators are card access. If this hotel is adjacent to where you need to be in Denver it’s going to be okay. But if you are not needing to be in this downtown area, head to the suburbs. We stayed because we were attending a show downtown.
Stayed 2 nights in May 2024
Response from Ana O on 21 May 2024
Good morning Stephanie, this is the first I hear of this and it is very concerning. I will look into this. We appreciate you bringing this to our attention, and deeply apologize you felt unsafe at our establishment.

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ana O on 21 May 2024
Good morning Emily! Thank you for your feedback :)

10/10 Excellent

JUSTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived earlier than check in time because of my flight and planned on dropping my luggage off to explore the city, but was able to check in because my room was ready. The staff during my stay were all super nice, and the restaurant downstairs was SUPER convenient. I got around on the bus, which was within walking distance, and also easy as I downloaded it on my phone. There are a lot of other food places nearby as well, so if you didn't want to catch the bus, you could walk, or do as others and rode scooters.
Stayed 3 nights in May 2024
Response from Angelica F on 21 May 2024
I'm happy you enjoyed your stay! Thank you for your review!

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was good for the price. The water pressure was almost nonexistent. The road noise was loud in the room, even on the 10th floor.
Stayed 3 nights in May 2024
Response from Ana O on 21 May 2024
Good morning Stacy! We are a more environment friendly establishment, we conserve water and energy. That would explain the low water pressure. Also, we are in the middle of a very busy city, so I apologize the noise. Nevertheless, we appreciate your feedback, and hope to see you again the future :)

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that greeted or helped my friend and I were very nice and courteous!
Stayed 1 night in May 2024
Response from Angelica F on 21 May 2024
I'm happy you enjoyed your stay! Thank you for your review!

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Ana O on 21 May 2024
Good morning Daniel, thank you for your feedback :)

10/10 Excellent

Reed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel. I liked the room a lot and the hotel bar/restaurant was good.
Stayed 2 nights in May 2024
Response from Ana O on 14 May 2024
Good morning Reed! Thank you so much for your feedback, we are glad to see you enjoyed your stay with us :)

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2024
Response from Ana O on 14 May 2024
Good morning Travis! Thank you so much for your feedback. We are glad to see you enjoyed your stay with us :)

10/10 Excellent

alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was extremely clean, the restaurant attached was extremely good, had breakfast there twice! Conventionally located. Staff was friendly. Bed and pillows were very comfortable.
Stayed 3 nights in May 2024
Response from Ana O on 14 May 2024
Good morning Alyssa! Thank you so much for your kind words :) we are glad to hear you enjoyed your stay with us.

10/10 Excellent

Samantha Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean, trendy location - easy to walk or cab to all the downtown attractions. Wonderful friendly service with recommendations for nearby restaurants and salons!
Stayed 2 nights in May 2024
Response from Ana O on 13 May 2024
Good evening Samantha, we really appreciate your kind words. Thank you for staying with us, come and see us again soon! :)

8/10 Good

Lauren

Travelled with partner
Liked: Amenities
Very nice atmosphere and good food! The vallet was very expensive and slow, that’s my only complaint.
Stayed 1 night in May 2024
Response from Ana O on 12 May 2024
Hi, thank you so much for your feedback. We appreciate your kind words.

6/10 Okay

Mtb

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
fine hotel but pricey. $59 overnight parking by valet is extra. Drive to Strout street, one block for city garage thats $12 over night. The valet and front desk tried to scare us into using theirs because theft is so rampant. Its fine. Hotel is find, very small lobby-bar-restaurant. Chic yet tired and worn hotel. So many options, this one is okay
Stayed 1 night in May 2024
Response from Ana O on 12 May 2024
Hello! Thank you for your feed back.

4/10 Poor

Colby

Disliked: Staff & service, amenities, property conditions & facilities
If you are checking in after 11, it is extremely difficult. Valet is non existent, you have to find a place to park and leave your keys with the front desk. Speaking of front desk, dead maggots have more personality and friendliness than the night clerk. 0/10 would not recommend. I booked a high floor room, was put on second floor… of a 15-18 story building? The road noise, sidewalk noise are horrible it’s like the window is plexiglass thin. And then the noise from the bar/restaurant downstairs, WOW. It travels directly up the return air shaft and goes late in to the night. The rollers flushing all around echo through the paper thin walls. If I didn’t know better I would have guessed I was staying in a budget inn, not a Hyatt property. I would never recommend this particular property and dang sure never stay here again.
Stayed 3 nights in May 2024
Response from Ana O on 12 May 2024
Hi Colby, I am sorry about the bad experience you had at our hotel. We work hard every day to improve as a team for our guests, and I am sadden to see we fell short this time. We will take your feedback as a learning experience and sincerely appreciate your input.

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service, clean, modern room. Easy check in, great stay
Stayed 1 night in May 2024
Response from Ana O on 12 May 2024
Hi Jon! Thank you so much for staying with us we are glad to see you enjoyed your stay. Come back and see us soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ana O on 10 May 2024
Good morning Jessica! Thank you for your feedback, we are glad to see you enjoyed your stay with us.

10/10 Excellent

Thomas, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed and amenities and considerably less expensive than similar hotels in the area.
Stayed 2 nights in May 2024
Response from Ana O on 9 May 2024
Good morning! We appreciate your feedback and are happy to hear you enjoyed your stay with us :)

10/10 Excellent

Kiersten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the Job Done ! the Staff cleaned our rooms very nice ! free popcorn was in the lounge ! we got the check in early since our flights got moved around was very appericate for the baggage kept while we waited !
Stayed 2 nights in May 2024
Response from Ana O on 7 May 2024
Good afternoon Kiersten! Thank you so much for your feedback. We appreciate your kind words.

10/10 Excellent

abbas Ali rasheed

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service nice lady the reception
Stayed 2 nights in May 2024
Response from Ana O on 7 May 2024
Good afternoon Abbas! We appreciate your feedback and are glad to hear you enjoyed our stay with us :) come back and visit us again in the future.

10/10 Excellent

Brian Park

Liked: Amenities
Good place
Stayed 4 nights in Apr 2024
Response from Ana O on 5 May 2024
Good afternoon Brian! Thank you so much for your feed back, we are glad to hear you enjoyed your stay with us :)

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!!
Stayed 2 nights in May 2024
Response from Ana O on 4 May 2024
Good afternoon Sarah! Thank you so much for your feed back. We are glad to hear you enjoyed your stay with us and look forward to seeing you again in the future :)

10/10 Excellent

Angela

Stayed 2 nights in May 2024
Response from Ana O on 23 May 2024
Good morning Angela! Thank you so much for your feedback, we are glad to see you enjoyed your stay with us :)

4/10 Poor

Zoreida

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet never worked n ac was hot never worked
Stayed 2 nights in Apr 2024
Response from Ana O on 30 Apr 2024
Good morning Zoreida, I am so sorry to hear about your bad experience with our hotel. We work very hard every day to ensure the satisfaction of our guests and sincerely apologize we missed our mark this time.

8/10 Good

Doris, Walls

Travelled with partner
Liked: Property conditions & facilities
Very nice stay!
Stayed 3 nights in Mar 2024
Response from Ana O on 28 Apr 2024
Good afternoon Doris, thank you so much for your feed back. We are happy to hear you enjoyed your stay with us. Please let us know if there is anything we can improve that could've made this a 5/5 stay :)

8/10 Good

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish if they found a set of keys they would try to make a call to the room occupent when found
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr 2024
Good afternoon Larry, I checked our records and it shows the keys have been shipped out :) please let us know if there is anything else we can assist you with.

10/10 Excellent

Fadi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and nice
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr 2024
We really appreciate your feed back and are glad to hear everything was good with your stay :)

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are happy to hear that your stay was enjoyable.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quaint nature of this boutique hotel! Bar was cozy, room was so chic! Close to great food and walking distance to clothe Conference Center! Highly recommend. Had one hiccup with the coffee maker but staff came straight up, changed out the coffee maker and voila!
Stayed 4 nights in Mar 2024
Response from Ana O on 26 Apr 2024
Hi Jennifer! We appreciate your feed back, we are glad your stay was enjoyable and hope to see you again in the future for more Denver fun! :)

10/10 Excellent

Sofia

Stayed 1 night in Apr 2024
Response from Ana O on 11 May 2024
Good morning Sophia! Thank you for your feedback, we are so glad to see you enjoyed your stay with us.

10/10 Excellent

Ludy

Stayed 1 night in Apr 2024
Response from Ana o on 9 May 2024
Good morning Ludy! Thank you so so much for your feedback. We are happy to hear that you enjoyed your stay with us :)

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and the staff at the Apple Blossom restaurant were especially superb. Loved it and will stay again.
Stayed 3 nights in Apr 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

2/10 Terrible

adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded sketchy motel to hotel overpiriced garbage scary unsafe never again rip off
Stayed 2 nights in Apr 2024
Response from Roseanna C on 24 Apr 2024
Thank you for offering feedback about your recent experience at our hotel. We're sorry our accommodations and service didn't meet your expectations. Your comments are important to us, and we'll use them as we continually work to improve our guests' experience.

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous and spacious rooms
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

William

Stayed 1 night in Apr 2024
Response from Ana O on 2 May 2024
Good morning William! Thank you so much for your feedback. I am so glad to hear you enjoyed our stay with us and look forward to seeing you in the future :)

10/10 Excellent

Peggy

Stayed 1 night in Apr 2024
Response from Ana O on 30 Apr 2024
Good morning Peggy! Thank you very much for your feed back. We are glad you enjoyed your stay with us :)

10/10 Excellent

Shyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Big props to the valet guys they did amazing
Stayed 1 night in Apr 2024
Response from Brenna on 9 Apr 2024
Thank you so much! See you soon!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, comfortable, stylish, new.
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Cassandra

Travelled with partner
Great location, easy check-in easy check out Apple Blossom is a great restaurant!
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Bethanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location was good in terms of getting around and exploring Denver.
Stayed 2 nights in Mar 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Christopher Alfred Trombly

Stayed 4 nights in Mar 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

10/10 Excellent

Clemente

Stayed 3 nights in Mar 2024
Response from Ana O on 26 Apr 2024
Thank you so much for your feed back, we are so glad to hear you enjoyed your stay :)

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy walking from the Art museum to Larimer square and shopping, even a fairly easy walk to the RINO neighborhood. The room was a little noisy but clean and comfortable. The staff was nice and accommodating. We arrived after their bar / restaurant had closed but they helped to point us in the right direction for late night meal options.
Stayed 3 nights in Mar 2024
Response from Ana O on 26 Apr 2024
Hi Susan! Thank you so much for your feed back. Please let us know if there is anything we can improve to make this a 5/5 stay in the future :)