Search Hotels by Starwood Capital in Dentsville

"Front desk staff was amazing. Room was dirty and multiple things broken. Stayed in a suite. Door was broken. Housekeeping never attempted clean room on 4 day stay. Advertised as bar and restaurant. Neither were up and running. Outdoor space was not taken care of. Would not recommend."

"Staff helpful"

"The bathroom faucet and sink were absolutely horrible. Apparently while installing upgrades, someone forgot to test for functionality. The faucet was placed way too far back from the rim of the basin. So, every time you washed your hands, you had to actually put your hands on the rim to rinse the soap off and now you have water all over the countertop. What a mess!!!!!!"

"Bathroom smelled like cigarettes carpet seemed filthy. Had to by disinfectant and Lysol and other cleaning supplies "

"We got locked out of our room 3x in the first half hour. They gave smart tvs without WiFi capabilities. The pool has an out of order sign but it’s not out of order, I guess. I had the biggest roach I’ve ever seen living in my bathroom. I stayed 3 days. Right after noon on day 2 I was stopped walking in with my service animal and my other small dog and I was basically held hostage at the counter until I agreed to pay a high daily fee for my non service animal. They stated that it doesn’t matter that I booked a pet friendly motel on Expedia because Expedia doesn’t know that they aren’t pet friendly!! They are preying on military families coming to see their soldiers graduate. Point blank period. They were rude, gross and a bit fraudulent. Don’t stay. I see that I was charged 3x without my knowledge after leaving. Maxxed my cc. I’m pressing charges. "

"Perfect location to stay for moving my daughter out of her dorm. The hotel was clean and room was very nice. My only issue was the street noise but I should have expected that with hotel on one of the main streets. Overnight was fine but early morning you start hearing cars/motorcycles/trucks. Maybe less noise if your room isn’t facing the main street (I believe it’s Assembly)."

"I’m mistakenly booked this for my 19-year-old son that was going to see a friend‘s graduation, it looked great online definitely was not when he got there. The rooms were gross and falling apart and the room they put another room in the air conditioner was on full blast and broke and could not be turned off. He finally found a manager to Switch him to another room only to wake up and his truck had been stolen. Do not stay in this hotel. I really wish I would’ve found somewhere else for my son to stay, but he was tired and didn’t want to leave."

"Hotel is okay. For the price they need to do some updating in room Carpet/ furniture had bad stains, tub and restroom door was peeling bad."

"Nice "