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Overview of Shangri-La's - Eros Hotel, New Delhi

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
VIP Access

Shangri-La's - Eros Hotel, New Delhi

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGurudwara Bangla Sahib7 min walk
    Popular LocationJantar Mantar11 min walk
    Popular LocationParliament of India16 min walk
    AirportDelhi (DEL-Indira Gandhi Intl.)37 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed

4.7/5 guest room rating
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon, Premier Room, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

4.7/5 guest room rating
  • 290 sq ft
  • Sleeps 3
  • 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

  • 290 sq ft
  • Sleeps 3
  • 2 Single Beds

Premier Room, 1 King Bed

4.4/5 guest room rating
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe, Room, 1 King Bed

4.2/5 guest room rating
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite

4.5/5 guest room rating
  • 476 sq ft
  • Sleeps 5
  • 1 King Bed

About this area

New Delhi

Located in Connaught Place neighbourhood, Shangri-La's - Eros Hotel, New Delhi is connected to a shopping centre. India Gate and Rashtrapati Bhavan are notable landmarks, and travellers looking to shop may want to visit Chandni Chowk. Travelling with kids? Consider Worlds of Wonder, or check out an event or a game at Jawaharlal Nehru Stadium.
Popular Location

What's nearby

  • Gurudwara Bangla Sahib - 7 min walk
  • Jantar Mantar - 11 min walk
  • Palika Bazaar - 15 min walk
  • Parliament of India - 16 min walk
  • British Council Division - 18 min walk

Getting around

  • Patel Chowk Station - 2 min walk
  • New Delhi Shivaji Bridge Station - 4 min drive
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • Where to eat
  • Tamra – Buffet restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • Mister Chai – Café with a bar offering fusion cuisine. Serves breakfast, lunch and dinner daily. Open 24 hours.
  • Sorrento – Garden-view fine-dining restaurant with a bar offering Italian cuisine. Serves lunch and dinner daily.
  • Shang Palace – Garden-view fine-dining restaurant with a bar offering Chinese cuisine. Serves lunch and dinner daily.

About this property

Shangri-La's - Eros Hotel, New Delhi

5-star luxury hotel connected to a shopping centre in Connaught Place
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 320 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, fridges and LCD TVs.
Shangri-La's - Eros Hotel, New Delhi offers 320 forms of accommodation with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in December 2017.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: INR 2124 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property – December 2017

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from January 16 2021 to March 31 2021 (dates subject to change):
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 2124 per person (approximately)
  • Airport shuttle fee: INR 3150 per room (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
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Hotel Eros
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Shangri-La s Eros
Shangri-La s Eros Hotel
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Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
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Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
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Shangri La's Eros Hotel, Delhi
Shangri-La's - Eros Hotel, New Delhi Hotel
Shangri-La's - Eros Hotel, New Delhi New Delhi
Shangri-La's - Eros Hotel, New Delhi Hotel New Delhi

Frequently asked questions

Can I cancel my reservation for free at Shangri-La's - Eros Hotel, New Delhi and receive a full refund?
Yes, Shangri-La's - Eros Hotel, New Delhi offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La's - Eros Hotel, New Delhi cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La's - Eros Hotel, New Delhi?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Shangri-La's - Eros Hotel, New Delhi on 19 Apr 2021 start from Rs4,282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Shangri-La's - Eros Hotel, New Delhi have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Shangri-La's - Eros Hotel, New Delhi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La's - Eros Hotel, New Delhi?
Self-parking and valet parking are free at this property.
What time is check-in at Shangri-La's - Eros Hotel, New Delhi?
Check-in is from 2:00 PM - 1:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Shangri-La's - Eros Hotel, New Delhi?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Shangri-La's - Eros Hotel, New Delhi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of INR 3150 per room applies.
Where is Shangri-La's - Eros Hotel, New Delhi located?
This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Jama Masjid and Lodhi Garden are also within 3 mi (5 km). Patel Chowk Station is only a 2-minute walk and Shivaji Stadium Station is 12 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 648 out of 979 reviews
5 - Excellent 66%
Rating 4 - Good. 255 out of 979 reviews
4 - Good 26%
Rating 3 - Okay. 46 out of 979 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 979 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 979 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It's an awesome hotel with an amazing staff! Their hospitality is great and have great food too.
Stayed 2 nights in Mar 2021

5/5 Excellent

Stayed 3 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

3/5 Okay

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
location is great. the washroom wasn't clean because I found a condom pack in the shower area.
Stayed 1 night in Nov 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

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