Lobby sitting area

Reviews of OYO 497 Hotel Welcome Palace

3 out of 5
OYO 497 Hotel Welcome Palace
5/5 Desh Bandhu Gupta Road, Paharganj, Near New Delhi Railway Station, New Delhi

Reviews

5.8
Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 8 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Win, Perth, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost in New Delhi
The local taxi driver who has brought us down from the airport to hotel couldn't find the hotel as it is not at the address advertised on Expedia and the accommodation is in completely different name. The atmosphere of the hotel and the room is completely different from what is described.

6/10 Okay

hitesh

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Dr RAGHAVAN, Ahmedabad

I give 3.5 out of 5
comfortable and very near to new delhi railway station and good for shoping

8/10 Good

Masi Ur Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Jakub, Ottawa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
Do not stay at this hotel. It looks NOTHING like the advertised photos and really should not be on hotels.com. I've tempered this review in line with the extremely low room rates. My expectations were not hat high but you can't feel anything but ripped off when the hotel staff can not show you a single room that looks anything like what is advertised. Add a bed that is as hard as concrete. The incessant company of cockroaches and an abysmal neighbourhood, even for Delhi standards, helps to only make this place worse.

6/10 Okay

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Good location.
The hotel staff is very friendly. Breakfast is included and it's ok. However when we got there the hotel was full they gave us a room but it was not clean. We had to ask for towels, sheets and toilet paper. It has a good location next to the train station and close to the metro.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel near station
It did not have hot water ,shower did not work ,no napkins and towels also bathroom was terrible w/c was dirty and the bucket was dirty I would not recommend to anyone.my experience was horrible on the first day they did not give breakfast even though it was complementary. Even though I complained to oyo executive they did not do anything

6/10 Okay

Suman

6/10 Okay

NP Singh, Lucknow

Disliked: Property conditions & facilities
avarage
ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it overall for that price.

6/10 Okay

Verified traveller

Value for money.
we stayed for 2 night at Rs.1100/-. Its a complete value for money in paharganj area for a ac room.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice stay
Overall it was nice to stay here in this amount, but some service man there will misbehave you for the amount you have booked when they knows about the amount. Apart from behaviour of room service man all was was great and nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initialy finding the room was difficult coz i did not had the address but lateron i somehow got it. The rooms wer excellant the hotel was very good also the Services and the manager was very good and on time responsive i would recomand everyone to stay atleast once

6/10 Okay

kdleejang

Disliked: Cleanliness, property conditions & facilities, room comfort
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6/10 Okay

Verified traveller