Is Hotel Shanti Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shanti Plaza?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Shanti Plaza?

Check-in begins at noon. Late check-in is available from 6:00 AM to 10:00 AM for a fee.

What time is check-out at Hotel Shanti Plaza?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Hotel Shanti Plaza provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Hotel Shanti Plaza located?

Located in Paharganj, this hotel is within 3 mi (5 km) of Jama Masjid, Chandni Chowk and Red Fort. Raj Ghat and National Museum are also within 3 mi (5 km). New Delhi Metro Station is 13 minutes by foot and New Delhi Airport Express Terminal Station is 13 minutes.

Hotel Shanti Plaza Reviews, Deals & Photos 2025

About the area

Located in Paharganj, a neighbourhood in New Delhi, Hotel Shanti Plaza is in a shopping district and near a metro station. Jama Masjid and Red Fort are notable landmarks, and travellers looking to shop may want to visit Chandni Chowk. Raj Ghat and National Museum are two other places to visit that come recommended.

Visit our New Delhi travel guide

4/10 Poor

Yoshiyuki

10 Dec 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Worst hotel I have ever been to.

Stayed 1 night in Dec 2024

8/10 Good

Rhys

24 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

I would stay here again. My room was a little unkempt, but nothing to complain about in a room of this cost. The staff were excellent and made my stay very pleasant. The area is close to the train station and it is a short walk to the train. I would have used the hotels travel service and suggest you do too.

Stayed 2 nights in Aug 2024

10/10 Excellent

sachin

25 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

4/10 Poor

Vishna

15 Apr 2025

Disliked: Property conditions & facilities

(Only stayed here one night while transiting through Delhi) The good: - we had a bed to sleep in - the room was technically clean. - able to organise airport drop off during checkin for a fee. - Checkin staff were nice. The not so good: - No hot water for a shower. Luke warm at best - we could see the wiring for the ceiling lighting in the room/toilet flush worked but loose on the wall, generally the condition of the room was poor. - communication to the hotel via Expedia was non existent. We couldn’t organise airport pickup to bring us to the hotel, had to organise our own taxi when we landed.

Stayed 1 night in Apr 2025

4/10 Poor

Heidi

21 Mar 2023

Disliked: Cleanliness, property conditions & facilities

The room was not clean and it smelt of smoke. We had to ask for clean towels, the TV didn't work (not important to us but anyway) and there was no hot water. We didn't expect delux for this price but we always expect clean. Avoid. Aweful location.

2/10 Terrible

Harry

3 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

What can I say….staff were pleasant enough. Marble reception area VERY misleading. Room looked as if it hadn’t been cleaned for years. Shower barely worked. Toilet didn’t flush properly. One of the guys I was travelling with had a stray electric cable in the shower area! Paid for 3 nights, stayed 1….didn’t attempt to get a refund.

Stayed 3 nights in Nov 2024

4/10 Poor

Paul

16 Nov 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was in a good location but room was not the double room which I booked on the App. Room was not clean and had a strong chemical smell coming from the air conditioning. Even though they confirmed they would provide free airport transfers none were there when we arrived resulting in a $50 AUD Taxi ride. Had to continually remind them of the need for an early airport transfer for a flight to Kathmandu.

Stayed 4 nights in Nov 2024

4/10 Poor

Prithivish Mundra

4 Feb 2023

Disliked: Property conditions & facilities

Poor hygiene and poor hospitality and facilities

Had Booked a twin bed room a month in advance at a higher price thn a single bed room still didn’t receive the same in my 2day stay saying that they had overbooked the hotel and weren’t able to manage the crowd. The breakfast was pathetic and untidy half the thing were not even filled back an hour before the closing time as well.

Stayed 2 nights in Feb 2023

4/10 Poor

Tara

14 Nov 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

It said they have an airport shuttle - this is completely false. Get a cab . The hotel is not like the photos . It might be ok if they cleaned the rooms. The door handle fell off when we arrived and the linens were dirty looking and stained. It would help if they cleaned the mirrors . With some care they could bring it up to a good standard. There are no females around just young guys that maybe don’t know about cleanliness. There is some great restaurants around the area and it’s a vibrant neighbourhood. Bring water there is none in the room

Stayed 1 night in Nov 2024

10/10 Excellent

Keith

19 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This property is clean and the service is incredible. With that said, it is showing its age. Everything is still original from 2017 when it opened. Again, they keep it very clean and the staff will do anything for you - fair price for what you get.

Stayed 2 nights in Jan 2025

6/10 Okay

Jens Rainer

22 Dec 2024

Liked: Cleanliness, staff & service

Das Hotel ist okay. Freundliches Personal. Die Einrichtung ist wahrscheinlich für Indien gut, für mich ging es noch. Die Umgebung vom Hotel ist schrecklich, schmutzig und laut.

Stayed 5 nights in Dec 2024

4/10 Poor

Yoshiyuki

10 Dec 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The ficility was old. Floor was dirty hair was everywhere. Front desk was noisy and you could hear them inside the room. Not worth the money. Will never use this hotel in the future.

Stayed 1 night in Dec 2024

2/10 Terrible

Dakshani

23 Oct 2024

Disliked: Property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Hiroshi

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

オーナーが日本語を話せるので、安心です。しっかりとプランも練ってくれます。

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

21 Dec 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2023

4/10 Poor

gurdeep

12 Dec 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Dec 2022

10/10 Excellent

tanzilur

20 Nov 2022

Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

28 Feb 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

I recommend not to stay here.

Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

3 Feb 2020

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Lack of toilet paper = one roll for a 4 day stay Dirty linen = stank of cigarettes smoke No hot water! Definitely wouldn't stay there again under any circumstances.

Stayed 4 nights in Jan 2020

10/10 Excellent

SHOJIB MOHAMED

17 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

I would recommend people's to stay in this hotel...rooms are clean. staffs behave is awesome overall I would rate this hotel 09/10

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

12 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra service. Fikk god hjelp av hotellets reisebyrå med videre reise i India. Det var god stand på rommene, varmt vann i dusjen. Eneste negative var at vi fant fluer i maten vi bestilte og rommene var iskalde (ikke noe varme på rommene). Wifi var helt ok, og beligenhet var helt ok.

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

21 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was courteous & my stay was comfortable.

Stayed 2 nights in Dec 2019

10/10 Excellent

Aki

13 Dec 2019

Liked: Cleanliness, staff & service, amenities

The hotel was clean and comfortable, all staff were kind and helpful. I just couldn’t use hot water to take a shower. Anyway it was good staying.

Stayed 2 nights in Nov 2019

4/10 Poor

Akeel

10 Dec 2019

Disliked: Property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

3 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, very pleasant staff

Great stay, lovely room, friendly staff will do anything to help you. Really close to the railway station. Complementary breakfast ordered from and delivered to the room. The only negative was the smell of cigarette smoke presumably coming through from another room. Would definitely recommend staying here if you're visiting Delhi.

Stayed 2 nights in Nov 2019

Hotel Shanti Plaza

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