Interior

Reviews of Hotel La Residence

3 out of 5
Hotel La Residence
W-5/6, DLF Phase 3, Sector 24, Gurugram

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Lower Hutt

Travelled with partner
Great hotel! Easy check in, friendly staff. Room service fast, and food great! Breakfast was AMAZING! Highly recommended La Residence!!
Stayed 1 night in Feb 2024
Response from Guest Relations Team | La Residence on 26 Feb 2024
Dear Mr Daniel, thank you for such a wonderful review! Our entire team is ecstatic to know that you had such a great stay, and that you enjoyed the food and breakfast during your stay. We are happy to know that our staff were able to look after you well. We thank you once again, and wish you a great year ahead!

6/10 Okay

Devpreet

Liked: Cleanliness, staff & service
Greenary
Stayed 1 night in Oct 2023

10/10 Excellent

KANJANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel near to airport and have plenty of shops nearby. Room was so clean. A/c was working well. Breakfast is delicious.

4/10 Poor

Bianca

Stayed 2 nights in Apr 2023

10/10 Excellent

Shachi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2023

8/10 Good

Timothy, Renton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. The breakfast options were good and delivered freshly made. It was great opportunity to experience authentic Indian cuisine. Room service is available but be aware that all options are vegetarian only. I was met with disappointment whenever I left the facility for dinner, but wanted non vegetarian options.
Stayed 2 nights in Mar 2023

10/10 Excellent

gholam hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price
Stayed 1 night in Feb 2023

10/10 Excellent

Bianca

Stayed 1 night in Dec 2022

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is small. 12 rooms. We were looking for something local rather than a chain. Rooms were big. All Meals are via room service and what we sampled was good. Also the property felt safe They don’t get many English speaking guests so there was a language barrier but that was a small price to pay. We had an enjoyable stay and the staff was eager to accommodate whether steering us to a drug store (aka chemist) or the mall. The food is cooked on site and was really good. We would stay here again.

8/10 Good

Aum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite, staff was friendly and the property was well maintained. The room conditions were good too.

8/10 Good

Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly clean
Stayed 2 nights in Nov 2022

8/10 Good

ROHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place friendly staff . Felt Safe n sound food was a bit Average though but Location close to Ambeience Mall hence never had any problem .To upgrade their Rooms they should install Refrigirators in each Room.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay near New Delhi Airport
Excellent stay - clean, comfortable, excellent customer service.
Stayed 1 night in Jun 2022

10/10 Excellent

Derrick Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So spectacular
I do no have enough excellent word to write on hoe exceptional this hotel was. It was more than like being at home. Everything was spectacular. Every person that worked there went above and beyond the call of duty. I felt so taken care of. Vijay was an amazing leader.
Stayed 2 nights in May 2022

10/10 Excellent

Deeksha

Liked: Staff & service, property conditions & facilities
The property was clean and well maintained. The staff was polite and generous. I was travelling alone and this felt safe place to stay.
Stayed 1 night in Feb 2022

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2021

6/10 Okay

KRISHNA

Liked: Staff & service
Disliked: Property conditions & facilities
This property is not licensed. I didn’t receive an official statement during checkout. A lot can be improved including the physical condition of the rooms as well as linens. However the hotel staff was very amicable and tried to make me comfortable as much as they could.
Stayed 3 nights in Dec 2021

8/10 Good

Anand

Liked: Cleanliness, staff & service
Great place to stay for cyberhub accessibility. Location is great and it's situated quite close to Ambience mall as well. My room was spacious and adequately clean. Staff was very cooperative as well. The only thing is that you can hear a bit noise of other guests on reception. The owner took notice and immediately responded which was really commendable. I look forward to staying here again.
Stayed 1 night in Nov 2021
Response from Guest Relations Team | La Residence on 30 Nov 2021
Dear Mr Tyagi, thank you for the wonderful review! We are thrilled to know that you had a pleasant stay at La Residence, and that our staff were able to look after you well. We look forward to seeing you again soon. Best Regards, Guest Relations Team | La Residence

8/10 Good

Lynne

Liked: Cleanliness, staff & service, room comfort
Great service
This is a typical 3 star hotel in Delhi but has a 5 star staff. The service they extended to us was above and beyond and really made our stay great. We felt they truly care about your experience with them and help you to enjoy your time in Delhi with arrangements and recommendations.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , help me when I had many questions. We’re very kind And always smiled.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and services. Breakfast is really delicious which they serve in the room. Would recommend this hotel for short and long stays. Decent and clean place to stay for the price.
Stayed 7 nights in Dec 2019
Response from Guest Relations Team | La Residence on 20 Dec 2019
Dear Guest, thank you for the excellent feedback! We are thrilled to know that you enjoyed your stay at La Residence. We thank you for appreciating our staff, breakfast and services, and we look forward to welcoming you back again soon. Best Regards, Guest Relations Team | La Residence

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet little hotel, close to Cyber Hub. Beautifully maintained garden at the front, staff friendly and a smooth check in check out process. Room was comfortable and clean good selection of TV channels. Peaceful neighbourhood at night. Nice to find a hotel in India which is aiming toward sustainably and considering its environmental impact, with on demand hot water and no single use mini bottles of toiletries.
Stayed 2 nights in Nov 2019
Response from Guest Relations Team | La Residence on 13 Dec 2019
Dear Gail, Greetings from La Residence! Thank you for sharing such a wonderful review. Our entire team at La Residence is delighted to know that you had a great stay with us. We thank you for appreciating our staff, our rooms and our sustainability efforts - we try to do our bit for the environment :) It was great to have you stay with us, and we look forward to your next visit. Safe travels! Best Regards, Guest Relations Team | La Residence

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Nice Stay!
Excellent stay! Great service and very good value for money. After a long flight from New York, La Residence was the perfect place for an overnight stay. They have a good and courteous staff. Rooms were spacious and had all the required amenities.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food. If you want something close to cyber city then don't look anywhere else.
Stayed 1 night in Jun 2019

4/10 Poor

Roger

10/10 Excellent

jae young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
Stayed 1 night in Jan 2020