Reception
Check availability

Reviews of Hotel International Inn

3 out of 5
Hotel International Inn
A-78, National Highway No. 8, Mahipalpur (Near IGI Airport), New Delhi, Delhi

Reviews

4.8
Rating 10 - Excellent. 12 out of 60 reviews" "
Rating 8 - Good. 3 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 9 out of 60 reviews" "
Rating 2 - Terrible. 28 out of 60 reviews" "

5.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Amenities

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nardeep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was extremely dirty, cheats looked used saw blood on a pillow and hair in the shower and saw bugs in the bed and no working wifi
Stayed 1 night in Feb 2024

2/10 Terrible

Jignesh

Travelled with family and small children
Disliked: Staff & service, amenities
.
Stayed 3 nights in Dec 2023

4/10 Poor

Karan, Melbourne, Australia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The condition of the room was bad, it was dirty and filthy.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was so dirty n room was not even clean..the flush button was broken in the washroom and with a dirty bucket to bath in the washroom..I actually went out to buy toothbrush n toothpaste because they said that hotel doesn’t provide it..it was a terrible experience staying there..I checked out a day prior to my check out because of their terrible services..I need a refund as I have never stayed at such a place..I have clicked few pictures as well
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Washrooms and toilet was not clean, no towels and got only 2 towels after request for 5 people. Used sopes were in toilet. Bed sheets were not clean. Quelts were in bad shape. Only one pillow on double bed.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
I paid at the beginning of stay, I thought i am done with payment. they provided 2 water bottles after I got into room, I thought it was part of stay. When I check out, they charged me 24% of tax of total stay and I also have to pay the water bottle, it was 3 tripled original price. I feel like that they are money-sucker... even though room was clean, I was not happy with all of their attitude.
Stayed 1 night in Dec 2018
Response from Karan on 25 Dec 2018
Dear Guest, Thank you for sharing your stay experience with us. This would certainly help us in improving and monitoring our services and operations. We always make sure to provide our guest the best of their experience however we have fallen short this time in providing you with same. We did not mean to disrespect and disapprove your words however the incident faced in totally unacceptable. We have taken this up with the concern departments and will make sure the above is not repeated again. We heartily apologies for the inconvenience caused to you at our hotel. Replied by Hotel International Inn, Delhi

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst evet stay!
The most unpleasant stay i ever had, never ever going to recommend

6/10 Okay

Rahul

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Thinks are different that u actually look into photos,,, chai and cofee is not worthy as per the price list
Stayed 1 night in Dec 2017

2/10 Terrible

samir, ahmedabad, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I ever stay in. Staff bit rude. Hotel rooms are very dirty, insects lying on floors, bathroom vanity leaking, bedsheets very dirty, looks like never washed before.
Stayed 1 night in Dec 2017

2/10 Terrible

Prasanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly disappointed
Bad experience. No value for money. Worst service
Stayed 1 night in Nov 2017

10/10 Excellent

Prof , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable for price. Very good for what you play
Nice hotel from airport. Many shops and eating places are nearby.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked my stay from USA through Expedia but when reached there at 2 AM hotel staff say no room is available

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unacceptable
Dirty, poorly lit and photos not showing the actual venue. I will be asking Expedia for a full refund.

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic
Very basic hotel. Needed somewhere near the airport after a very long drive from Jaipur.

2/10 Terrible

DIDAR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mis-representative of what is shown on your site
not a good experience Room was extremely small

2/10 Terrible

Chocho, Buenos Aires

Disliked: Staff & service, room comfort
the staff didn't even helped me to book for a cab
I arrived earlier than what I had booked and asked for a room and they told me here was no room available for me and my wife, and suddenly when I started to get very angry they told they could give me another room and first told it would cost 2000 rupies, and suddenly because I complained it changed to 1000 rupies. We didin't understand, what was that. WIFI was useless, had no place for breakfast, o water in the room. And that night I asked for help for booking for a cab, their answer was, sure sr tomorrow you will have one, and the next mornin when we were leaving ther was no cab, and they told us they don't book for cabs, they don't have cabs, and like telling me the solution was go out to the street and find one. So I went out and got our cab. I never felt like this, this hotel is not for people who want to rest and be confortable.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Simple, airport accessable
If you want a basic hotel near the airport then this is the right place for you. Some bookings include an airport transfer.

4/10 Poor

Sameer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Nookaraju, Visakhapatnam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Bad at international in then they arranged a room at Transit which was worse.

2/10 Terrible

Ev, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noiey, uncomfortable and did I say noisy
The room we had was facing the mail National highway and wa advertised was city view room. This would have been ok if the windows would have been sealed or double paned . The noise was unbelievable and I was sure that the traffic was coming right through the room. To say the least we got no sleep at all. In the morning the free breakfast was at an adjoining restaurant and we thought we were in the wrong place as there was one stale piece of toast and no coffee and some tea but no cups. We had booked the hotel for two nights and after the first we were moved to a back room which would have been better if they weren't drilling something and if the workers could have shut up and quit smoking which we could smell under our door. We left the hotel for the airport exhausted and to top it off, the debit machine didn't work probably because of the non existence of wi-fi so we were digging through our pockets for rubies. All in all a bad experience and my advice is to avoid this place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
The took the payment twice pretending that the credit card did not work! I have not to deal with the bank to recover the money...terrible experience - no hot water, very noisy and dirty bed sheet, pillow and duvet. Dirty bathroom!!!! Misleading pics on the website promoting the rooms

6/10 Okay

Guillermo, Canada

Disliked: Cleanliness, property conditions & facilities
Close to airport
We needed to wait one night before to take our flight to Varanasi, good for relaxing, take a shower and sleep. Ask for rooms far from street to avoid the noise.

4/10 Poor

hl, hl

Disliked: Cleanliness, staff & service, room comfort
Bed sheets not changed
First allotted room was full of ciggerate smoke which was later changed. The new room bed sheet had hair and my wife has to get a new sheet.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Utsav, Portland, OR

Liked: Staff & service
Decent for a very short stay and sleep. I stayed here for a few hours in the evening to catch an early morning flight at the airport. It was difficult to spot the hotel and had to walk a couple of minutes as the cabbie didn't drop right by the hotel. The food was good and TV was good too. I had chosen a super deluxe room but I dont think my room was a super deluxe one. But for the price paid this hotel was overall okay.

2/10 Terrible

Manish, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ever choose this hotel for stay
Very dirty room and completely different from what's shown in pictures.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and bad service
No kettle, no wifi in room. Bathroom very dirty and no lighting.

2/10 Terrible

MARZAN TASNIM, Bangladesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very Bad Hotel.Dont think about to select it.
I went India to face Polish Embassy and had to stay there for 5 days. I didn't know the condition before going there. AC was not working well. Shower was not working. Washroom quality was so poor and the size of the room was too much small. No room freshener, enough light was not available. Moreover there was no bottle of drinking water. Service charge and tax is so much high. I booked a room for 27$ but at the end of the day I had to pay 41$. I stayed only 2 days there and then found another hotel in a very reasonable price with all the facilities. It was the most bad experience of mine. DON'T CHECK IN in International Inn.

2/10 Terrible

Ajit, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place..
One word would describe it.. Terrible!! The hotels.com had an excellent rating which is completely misleading.. The rooms are small, void of windows and the bathrooms have leaking taps that disturbs you whole night.. Mobile networks don't reach rooms on the inner parts of the hotel and pillows are like rocks!! The bathroom has nothing but cheap soap and the break fast besides being very basic is organised in an adjacent hotel..

4/10 Poor

K C, Sri Lanka

Disliked: Cleanliness, property conditions & facilities, room comfort
Very unclean, Unconditioned property.
Room was not cleaned. Bed sheets had oil marks, then I asked them to changed and that was also the same. Manu card was sticky and when called the room service they don't have half the stuff in the menu.. Internet/ wifi doesn't work, that give hundreds of excuses for that.. Overall below average expirince...

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Hotel is well located on the main road and 10 minutes from Airport which was the best part. Me and my wife are a bit old and have faced many issues with many hotels in the past due to non-cooperation by the staff. But we were obliged to see the proactive help given by the staff. They helped in arranging a room on the ground floor and arranging medicines very quickly. Tea was good. Food was nice.

10/10 Excellent

Rinku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Hotel
A very good hotel near to the airport. The hotel staff was courteous. Great value for money. Tea was good. Have been using this group hotels for long time. Would recommend it to everyone at the price they offer.

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family liked it
Me and my family booked two rooms in this hotel and it was a joyful experience for us. Hotel helped to arrange a pick-up for us from airport which was hassle free. The room was already prepared for us and the check-in was very quick. We requested for rooms at ground floor to make it comfortable for my old parents, the staff went out of the way to help us. This explains customer service.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location near airport
We wanted to stay near airport to save our time as Delhi roads are too busy and congested. The hotel has a very beautiful lobby and reception area. The room was also nice with latest facilities available. Room service was a bit slow but after complaining about it, they improved. Food was also served hot and was okay to eat. Decent priced cab for city tour was arranged by the hotel.

10/10 Excellent

Ingersoll E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Bad
Decent hotel with good room and bathroom. Slow room service. Good wifi speed. Few mosquitoes but staff managed to provide solution for that. Good food.

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints
Hotel has an elegant lobby with beautiful and well furnished rooms. The room should be a bit more ventilated before room is ready for check-in, but it was comfortable within 5 minutes. Worth the price i paid for at a convenient location nearby airport. We had to leave for Jaipur 2 days later and were surprised to know that we are very nearby the Delhi border area which saved us a lot of traffic time. Hotel staff was helpful enough to keep our bags till we return from Jaipur.

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
It is very well maintained hotel with good staff and good food. The advantage of this hotel is that it is very near to the airport so the traveller who need to catch up an early morning or late night flight can easily attend their flights without any problems. On the whole I would say a very good experience for me.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Stay
My stay at the hotel was good as i had to catch a flight after 4 hours i thought i could take a small nap. The rooms were neat and clean. Staff at hotel had smile on their face and too helpful. Wifi was free and fast. Will visit again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty sheets, dirty bathroom. it is not how it looks in the photos

4/10 Poor

H, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
A real disappointment
Overall, I had a disappointing stay at Hotel International Inn. Check in was slow, and when I eventually managed to get to my room I found that it was very dated and worn. As the price I paid was low I didn't mind too much, but when I looked around the room I quickly changed my mind. When I lifted up the duvet I found hairs and stains on the linen and pillow case. In the bathroom, there was no toilet paper and a cigarette in the toilet. The towels had stains on them, and I couldn't tell if this was because they were so old or if they hadn't been washed. As I had to leave very early the next morning I thought to myself I can manage for one night. However, my mind changed when I left the room for dinner. I found that the front door would not lock properly - anyone could just push the door from the outside to open it. This was the last straw, so I went to reception and asked for a new room. Again, service was slow, but when I finally got to speak to the receptionist he did not want to put me in a new room. He sent men to 'look' at the dirty linen, towels and door, so that they could resolve the problem without moving me. When it transpired that the door could not be fixed they moved me to another room. This one was facing the highway and was very noisy. I again checked the room and found that the towels were clean (if not old), but the bed linen had stains and small hairs. At this point I was tired and had to be awake in 3 hours so I accepted the problems and settled in.

2/10 Terrible

Sharan, NYC

Disliked: Staff & service, property conditions & facilities, room comfort
very unpleasant
There was no water hot or cold at all in the bathroom, not even for flush toilet. Hotel staff did not care when I reported the problem. I bought a 2 liter water bottle from outside to brush my teeth and wash my face when I woke up.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It would have been Good but due to staff it became average.

10/10 Excellent

Pammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Experience
I had a nice experience in this hotel. Initially i was scared staying alone, but this is quiet a safe and secure place to stay. Staff are quiet helpful and professional. Room service was quick. Food served was good which saved me to go outside. Loved the room. Fresh and well ventilated bathroom. Thank you.

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for stayover
We booked this hotel for a stayover and was satisfied with it. We arranged airport pick and drop from hotel and they provide a decent service for the same. Hotel location is perfect, too near to airport. Rooms are good. Food was decent. Liked it.

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel has a colorful lobby at the entrance which is quiet attractive. Staff is nice and helpful. They arranged cab for city tour and Agra tour to see Taj Mahal at a nominal price. Our room was beautiful with neat and clean bed sheets and towels. Food was nice. Will recommend this to everyone.

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
I am very much satisfied with the services provided by the hotel. I had a short stay but i really liked it. Room service was quick and food served was nice. Room and bathroom were well maintained. Will stay for longer duration next time.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
I spent couple of days here and was in love with this hotel. Such a colorful lobby to sit. Room was excellent with all in-amenities available. Bathroom was well made. Hotel staff was too helpful. Arranged cab for Delhi visit and airport drop too. Very good. Will visit again.

2/10 Terrible

sasha, torino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le stanze non hanno finestre, le lenzuola erano sporche, la camera puzzava di plastica bruciata (probabilmente non hanno mai fatto manutenzione al impianto del aria condizionata), la posizione indicata sulla mappa di Expedia è sbagliata (l'albero si trova nella strada principale e non in una perpendicolare). A mio parere non si merita le tre stelle indicate, ma una. The rooms don't have a windows, the sheets is dirty, the room smell like a burned plastic (probably they never did maintenance at the AC sistem), the position of the hotel on the Expedia map is wrong ( the hotel is located in the Main Street and not in a lateral street) I think three star is to much, one star is the correct evaluation.

2/10 Terrible

Christer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort