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Reviews of Hotel Heritage Home

3 out of 5
Hotel Heritage Home
1603/4 Main Bazar Road Paharganj, New Delhi, DL

Reviews

6.6
Rating 10 - Excellent. 15 out of 30 reviews" "
Rating 8 - Good. 1 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 9 out of 30 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Bandaru

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Poor cleaning, broken exhaust,poor air conditioning, dirty uncleaned bed sheets, bad service, poor reception. Its a low /poor quality hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Tejinder

Stayed 4 nights in Jun 2022
Response from hotel heritage home on 14 Jul 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

10/10 Excellent

MD ANDALIP

Stayed 3 nights in Jun 2022
Response from Hotel Heritage Home on 1 Jul 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

2/10 Terrible

Tejinder

Stayed 5 nights in Jun 2022
Response from hotel heritage home on 14 Jul 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean and pictures shown are not even close to actual room. Wont recommend for family
Stayed 1 night in Jun 2022
Response from Hotel Heritage Home on 23 Jun 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

4/10 Poor

Jogendra

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not cleaned. Linen was Dirty and torn . It was dusty and smelling. When i ask for taxi it was on time but no AC in month of June and they me 500 rs. For it not to suggest any others.
Stayed 2 nights in Jun 2022
Response from Hotel Heritage Home on 23 Jun 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

4/10 Poor

Tarun Sai Reddy

Stayed 3 nights in Jun 2022
Response from Hotel Heritage Home on 23 Jun 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

10/10 Excellent

RAMES

Stayed 1 night in May 2022
Response from Hotel Heritage Home on 28 May 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

2/10 Terrible

Maulik

Stayed 1 night in Apr 2022

4/10 Poor

Sumit

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room condition and amenities provided in room is quite different from what has been shown in the pictures. Please provide the real image of the rooms and property and let people decide if they want to book the property or not. The staff service is good and cleaniness is ok.
Stayed 3 nights in Feb 2022
Response from Sanjay Shukla on 4 Mar 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
nice hotel good location near New Delhi railway station overall good stay
Stayed 2 nights in Feb 2022
Response from Hotel Heritage Home manager on 19 Feb 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

2/10 Terrible

Chandra Singh

Stayed 1 night in Jan 2022
Response from Sanjay Shukla on 29 Jan 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

6/10 Okay

Veneela

Bathroom could be much cleaner. But the hotel staff helped me to move into a new room.
Stayed 2 nights in Jan 2022
Response from Hotel Heritage Home on 12 Jan 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home Delhi

10/10 Excellent

sight

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovey time at your hotel. The hotel was very nice with all staff being pleasant and polite. We had an issue on arrival regarding a cot for our daughter but this was resolved quickly. The staff apologized for not getting back to me regarding an email I sent a few weeks previously. Breakfast was really nice. The drinks and finger buffet at 7pm are a really good idea and gets the guests talking to each other and meeting new people. We have had a fantastic time.
Stayed 1 night in Dec 2021
Response from Hotel Heritage Home manager on 4 Jan 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home Delhi

10/10 Excellent

Mohd

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel and room food is also good good location near metro station and new delhi railway station fraindly stoff over all good saty
Stayed 1 night in Dec 2021
Response from Manager on 4 Jan 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home Delhi

2/10 Terrible

Amninder

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty and terribly kept rooms. Do not stay here, if you don’t want to sleep on stained dirty linens, hardwood beds in a dingy non ventilated room. Go to a prison instead.
Stayed 2 nights in Dec 2021
Response from hotel heritage home on 1 Jan 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

10/10 Excellent

Praneeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well being worth for money ...location is also best
Stayed 3 nights in Dec 2021
Response from Hotel Heritage Home manager on 10 Dec 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

10/10 Excellent

Sub Bahadur

Stayed 2 nights in Nov 2021
Response from Hotel Heritage Home on 1 Dec 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

2/10 Terrible

Naveen

Stayed 3 nights in Nov 2021
Response from Hotel Heritage Home manager on 29 Nov 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

2/10 Terrible

kavya

Stayed 2 nights in Nov 2021
Response from Hotel Heritage Home manager on 29 Nov 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

8/10 Good

Anush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2021
Response from Hotel Heritage Home on 7 Nov 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

10/10 Excellent

Manoj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay with Family
Recommended
Stayed 2 nights in Oct 2021
Response from Heritage Home manager on 20 Oct 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

2/10 Terrible

srikanth

Stayed 1 night in Sep 2021
Response from Sanjay Shukla on 21 Sept 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good nice room clean bathrooms over all good stay good location near by new delhi railway station and near R k ashram metro station
Stayed 2 nights in Mar 2021
Response from Hotel Heritage Home on 31 Mar 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home Delhi

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021
Response from Hotel Heritage Home on 29 Jan 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home Delhi

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Management are very friendly and helpful, the hotel is spacious and clean and a central location , I will definatly be happy to stay there often.
Stayed 2 nights in Feb 2020
Response from Sanjay Shukla on 26 Mar 2020
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home Delhi

10/10 Excellent

Harish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has great location service is very good helpful staff there is a counter has travel assistance they are assist to new travellers about delhi or what happens with new costumer they beware and advices thats great job well I will stay again room are clean
Stayed 1 night in Mar 2020
Response from Hotel Heritage on 13 Mar 2020
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home Delhi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice to stay at Heritage home pahachan. Staff and location is prefect good approach getting transportation good street food room is clean and big size I would like stay again. Thank to all staff feel ho.ely and comfort stay.
Stayed 1 night in Mar 2020
Response from Hotel Heritage Home on 12 Mar 2020
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home Delhi

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Médiocre
Hôtel exécrable. Après un accueil en dessous de tout, nous avons été conduis dans une chambre sale. Les photos ne reflètent absolument pas la qualité des chambres. La plupart des commentaires qui concernent cet hôtel (notamment Google) sont faux (chose récurrente pour les hôtels de Delhi). Seul aspect positif : l'AC (clim) était fonctionnelle. Vous trouverez moins cher et plus propre à Delhi, malgré la multiplication des arnaques dans la ville :/
Stayed 1 night in May 2022
Response from Hotel Heritage Home on 23 Jun 2022
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We shall take necessary action based on your feedback, and assure you of exemplary experience during your next visit. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas y cordial atencion
Muy buena atención ,todos muy familiarizados y en servicio ,el dueño te atiende y muy hospitalario
Stayed 1 night in Sep 2021
Response from Sanjay Shukla on 25 Sept 2021
Dear Guest, Thanks for choosing to stay at Hotel Heritage Home Delhi, and sharing your reviews of the hotel. We are overwhelmed with your review and likability of our hotel services. We assure you of continued exemplary experience. Looking forward to host you again! Regards, Customer Satisfaction Team Hotel Heritage Home