Deluxe Quadruple Room | Premium bedding, down duvets, memory-foam beds, desk
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Reviews of Hotel Glow Inn

2.5 out of 5
Hotel Glow Inn
448, Chandi Wali Gali, Ratan Lal Market, Kaseru Walan, Paharganj, New Delhi, National Capital Territory of Delhi

Reviews

6.8
Rating 10 - Excellent. 8 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 5 out of 25 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Alok

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The service was okay and bed were okay otherwise there was lot to improve upon in the hotel. The chair provided was very dirty and had white spots of dirt over it. The washroom was very small and the ceiling had fungus grown over it which was covered with a glossy paper. The space was very less for a room and washroom. The sanitary wares were old and pipes and fittings rusted. The only good thing was service. They woke up and put on the geyser at 4:30 AM in the morning because I had to leave early but there should had been good ways to supply hot water than to request for it at odd hours when needed. The surroundings are really pathetic and congested.
Stayed 1 night in Jan 2024

10/10 Excellent

Mohammad Aquib

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff.
Stayed 1 night in Jul 2023

8/10 Good

Jake

Stayed 3 nights in Oct 2019

8/10 Good

Rhys, Australia

Travelled with partner
The hotel is a nice place to stay. I viewed two rooms here on checking in. One was shabby and the second was much like the photo displayed. On arrival, I was handed a phone by one of the staff who had contacted a local charlaten to guide me on tours. This behaviour upset me as I wanted to relax in the hotel. After explaining that tourists don't want to be hassled, the harassment ceased. I would recommend this hotel pending that the staff have maintained visitors privacy.
Stayed 1 night in May 2019
Response from Gurneet Madaan on 7 May 2019
Dear Rhys, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, due to misunderstanding we thought you drop query for tour,For the inconvenience, it caused, I am sorry. The safety of our guests is a priority.If you give us a chance to earn back your trust, I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best, Gurneet Madaan, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel are very safe and very good. Hotel manager Mehbub is very helpful and nice person. This is a family hotel and families can stay here safely. Many tourist family stay here.
Stayed 1 night in Apr 2019
Response from Gurneet singh on 11 Apr 2019
Dear guest thanks for given us such a kind feedback ... i really appreciate your words.. i hope we given you best hospitality as you expect ... next time please come again ..and enjoy regards

10/10 Excellent

Alexander, Russia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is good as well as staff, staff is very polite and helpful.
Stayed 1 night in Mar 2019
Response from Gurneet singh on 28 Mar 2019
Hello Alexander Thanks for a kind feedback i hope your stay at our hotel was good..

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good also room is awesome staff is also very friendly
Stayed 4 nights in Feb 2019
Response from gurneet singh on 20 Feb 2019
Dear guest i thanks for given us very ind feedback . i hope your stay was memorable..also think when ever you came to india ...you come to our hotel to regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from gurneet singh on 22 Jan 2019
Dear Guest, It was a pleasure having you stay with us at Hotel glow inn , Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Glow Inn, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I have ever stayed. Expedia should not launch this one. As I was supposed to reach Delhi at midnight with my family, I choose this one to get free Airport pick up. When I booked I request them and they reply me on it positively. Absolutely, they forget and did not come even I call them 2/3 times. I reach that hotel by myself with family at 4:15 am. Whole room and toilet was in very bad smell, equipment was dirty, aircon did not work, Stairs of that building was broken which can made any accident specially for my kid. It was situated in a very dirty narrow place where no Auto rickshaw can even enter. I suffered with my luggage a lot.
Stayed 2 nights in Dec 2018

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived 8 hours before our due check in, mehbub (manager) pintu and vikas waivered the extra day, sound of them! Room was our safe space! Great WiFi!
Stayed 2 nights in Dec 2018
Response from gurneet singh on 22 Jan 2019
Dear Guest, It was a pleasure having you stay with us at Hotel glow inn , Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Glow Inn, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

2/10 Terrible

Ghunu

It was not good at all. The hotel staff of glow in are not cooperative and service is very poor. As per the amenities the room rate should not be more than Rs.1500 per day. For a few hour delay in checking out on 19.11.2018, hotel management had charged me Rs.2200/- whereas before my checking out one member was in que to book the room.Also, before by checking out the room hotel management were showing the room to next person in presence of my family. It was requested to the management that make a concession in place of full charges as other member is in line to book the room from the same day however not listen at all.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room local area not so good, congested lacks cleanliness during rains
Stayed 3 nights in Sep 2018

10/10 Excellent

Sohan, Patiala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Good hotel in this cost and very good Aircondition, good for family stay
Stayed 1 night in Jun 2018
Response from Gurnneet singh on 4 Jul 2018
Dear Guest, It was a pleasure having you stay with us at Hotel glow inn , Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Glow Inn, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are extremely delighted to have you as an “ambassador” for Hotel Glow Inn and look forward to welcoming you back

2/10 Terrible

Vaijnath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Gurneet Singh on 19 Jun 2018
I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

6/10 Okay

Sagar, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside lane can’t go taxi and auto inside
Compare of price its ok but its very terrible to stay inside ac need to say every time to open because its control by ground floor
Stayed 1 night in Jun 2018
Response from Gurneet Singh on 13 Jun 2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards Hotel Glow Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in delhi
i was stay one night its good, rooms was new renovated , nice interior , clean room , bathroom was near and cleat and they give free toiletries and high speed WIFI. over all nice and budget hotel in delhi
Stayed 1 night in Feb 2018
Response from Anand on 27 Feb 2018
Dear Guest, Greetings!! Thank you for taking the time to share your experience at Our Property on It is a pleasure to read such a pleasant review and it gives me immense joy when our guests leave on a positive note. I am glad to read that you enjoyed different aspects of the hotel during your stay with us and the meals and services offered by my team were to your expectation. It has been my pleasure to convey your compliments to the entire team. They are delighted to know that their contribution has been recognized and appreciated by you. We take great pride in our service and happy guests are the greatest source of motivation for all of us here. Thank you for your kind comments regarding the services. it’s all about people working together to create memories of a life time for all our guests. Thank you for your review and we hope to welcome you back in the not so distant future. Best Regards

6/10 Okay

mahmood, afghanistan

Liked: Staff & service
Disliked: Cleanliness, room comfort
Beds and pillows were not comfort as much
Well hotel was located in a heavy traffic place crowded by people and visitors... and the hotel must take care of their facilities much more so people feel comfort by staying there
Stayed 1 night in Jan 2018
Response from Anand on 3 Feb 2018
Dear Guest Thank you for taking your valuable time to provide us with your feedback. As we always strive to meet and hopefully exceed the expectations of our guest, Our Team is keen to receive feedback from our guests so we have been prompt with sharing the contents of your survey with all departments. We do hope that you will allow us another opportunity to welcome you and we would be happy to oversee your reservation to ensure you get a room that does exceed your expectations. We have frequent return guests, thus I assure you that we will make your stay a memorable one. Best regards

4/10 Poor

Liliya

Disliked: Room comfort
Отель находится прямо на Майн Базаре. Расположен немного внутри. Сложно найти. Отопления в отеле нет. На улице вечером +7. Но в отеле холодно вмегда. Даже когда на улице +22. За три дня не убирали ни разу. Сначало дали обшарпаную комнату, замок не открывался. На след день поменяли. Вторая была именно как на фото. Более приличная. Провести ночь или две возможно а больше лучше брать с отоплением
Stayed 3 nights in Jan 2020

6/10 Okay

Toshi, 茨城県小美玉市

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
ホテルは静かで設備も良い。しかし、空港送迎を申し込んだが、これは全くダメ。申込時は、「OK]とのことだったが、いざ空港に着いてみると、「タクシーで来い」と言ってきた。ピックアップは、申し込んではいけない。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
とてもよい。サービスも充実していた。
Stayed 4 nights in Apr 2019
Response from Gurneet on 5 May 2019
Always happy to serve you,looking forward to your stay again

2/10 Terrible

Sylvie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from gurneet singh on 24 Mar 2019
Dear sylvie thanks for your feedback. i really don't know why you guys give me this kind of feedback ..everything i was given you the best ... if you had some issues ,so please text me what service we was not given to you ..either cleanness also ... but its fine ..we really gonna work on it ..and rectify this issues as soon as possible

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Недорогой и тихий отель рядом с MainBazar.
Stayed 2 nights in Dec 2018
Response from gurneet singh on 22 Feb 2019
Dear Guest Thanks for given us your kind reply we hope my team give you our best service.. next time when ever you come to India,you definitely come to our hotel.. thanks and regards

8/10 Good

KENICHI

Liked: Staff & service, property conditions & facilities
初めてインドの人には適切なホテル
マネージャー、スタッフのホスピタリティが良かった。部屋も少し古いけど広くてクリーン。バザールから少し入ってるので静かで過ごし易い。駅にも近くて便利。最初はちょっと見つけ難いかも？
Stayed 2 nights in Dec 2018
Response from gurneet singh on 4 Feb 2019
We are truly grateful for the wonderful things you have said about the hotel, team Dear Guest, It was a pleasure having you stay with us at Hotel glow inn, Delhi. and services. At Glow Inn, we are committed to consistently providing warm, efficient and discrete services to our guests and their appreciation and acknowledgment.

6/10 Okay

Verified traveller

Hôtel pas mal, bon rapport qualité prix. Leurs agence de voyage un peu escroc sur les bords pour être gentil.
Stayed 7 nights in Jun 2018
Response from gurneet on 1 Jul 2018
Dear Guest, It was a pleasure having you stay with us at Hotel glow inn , Delhi. We thank you for sparing your valuable time to evaluate our product and services. We are truly grateful for the wonderful things you have said about the hotel, team and services. At Glow Inn, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are extremely delighted to have you as an “ambassador” for Hotel Glow Inn and look forward to welcoming you back.

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and wondering why you advertise it online
This hotel shouldn't be advertised here or/and on booking.com A complete scam; nothing appears to be like on the photos. The hotel is on a dodgy back alley that smell piss and full of trash. Not a safe but rather a very dodgy area of town. The hotel has no lift and situated in an old, beat up building. The room was filfthy, dirty, walls were destroyed with a shitty shower. Mattress horrible, bed sheets dirty as hell and no hot water. A NO GO and fraudulent DODGY hotel in a DODGY part of town... WHY HOTELS.COM WOULD ADVERTISE AND PROMOTE SUCH A SHADDY, HORRIBLE PROPRETY!!!!
Stayed 4 nights in May 2018
Response from gurneet on 4 Jun 2018
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards Gurneet Singh