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Reviews of Hotel Cosy Grand

3 out of 5
Hotel Cosy Grand
13 Aradhana Enclave, Sector 13, R.K. Puram, New Delhi, Delhi N.C.R

Reviews

6.6
Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 5 out of 31 reviews" "
Rating 2 - Terrible. 4 out of 31 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Binu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Good place for short stay , in case your visiting for visa purposes , meetings etc
Stayed 1 night in May 2024

6/10 Okay

rebecca

Travelled with group
it was ok. for the money we expected a little more.
Stayed 1 night in Mar 2024

10/10 Excellent

Laxmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on 7 Mar 2024
Hi,Thank you for taking the time to post a review rating of our property. We are looking forward to having you again as a guest in our hotel.We hope to see you soon.

10/10 Excellent

Valeria

Stayed 2 nights in Dec 2023

8/10 Good

AKIMITSU

Stayed 1 night in Dec 2023

8/10 Good

Barbara

Stayed 2 nights in Dec 2022
Response from Pooja on 9 Dec 2022
Dear Barbara Hertz,We are so grateful for your review. Thanks for sharing your rating with us. we're looking forward to your next visit to Hotel Cosy Grand.

10/10 Excellent

Shekhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ample and comfortable and very polite staff. Food was just owesome. Recommend this hotel to others.
Stayed 1 night in Dec 2021
Response from Team Cosy Grand on 6 Jan 2022
Hi Shekhar, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refused Breakfast, even when it was included
Stayed 1 night in Dec 2021
Response from Dinesh on 24 Dec 2021
Dear Sir, Please share Your name so we can check and let you know.

8/10 Good

Nikhil

Stayed 2 nights in Jun 2021
Response from Dinesh on 25 Jun 2021
Dear Guest. Thank you for taking the time to review your stay with us and looking forward to seeing you again soon. Thanks & Regards Team Cosy Grand!!

8/10 Good

Sarath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Mukul on 6 Apr 2021
Dear Sarath, Thank you very much for taking out time to review us. We look forward to serving you soon. Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting the NCR and I had an excellent experience at Cosy Grand in RK Puram. All the staff members are super helpful and responsive, and the rooms are very well maintained. The place is very close to a pink line metro station as well as the diplomatic enclave, both of which were particularly helpful in my case. They have an in-house kitchen you can consider for your meals, all of which were quite delicious. Given these benefits and their competitive pricing, I would strongly recommend this place for travelers looking for options in this area.
Stayed 12 nights in Feb 2021
Response from Dinesh on 8 Mar 2021
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Thanks & Regards Team Cosy Grand

4/10 Poor

erjdriver, New York

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Like many hotels.. their internet photos are very deceptive. This is a simple, at best 2 star for india, hotel in a residential area. Ubers had a hard time finding this place. If international standards were used.. it would be ravaged in the reviews. Not quite sure why we selected this hotel.. thankfully it was just two nights.
Stayed 2 nights in Feb 2018
Response from Pooja on 9 Sept 2019
Dear Guest, We really apologize to be not able to meet your expectations but this is the very first time we have heard something like this from our guests. Our Hotel's main USP is our location, it is centrally located and is on the main road and we haven't seen any problem with GPS to locate us, it may be the Uber driver that must have confused with something or the other. Please give us another chance to serve you so that we can prove that we are worth every penny. Thanks & Regards Team Cosy Grand!

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Pooja on 16 Aug 2019
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Thanks & Regards Team Cosy Grand

8/10 Good

Hardik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its decent Business Hotel, No Fuss
Its decent Business Hotel, No Fuss
Stayed 1 night in Jun 2019
Response from Pooja on 16 Aug 2019
Dear Guest. Thank you for taking the time to review your stay with us and looking forward to seeing you again soon. Thanks & Regards Team Cosy Grand!!

8/10 Good

Praveen

Liked: Cleanliness, staff & service, room comfort
Nice business hotel at main ring road
Hotel is situated at main ring road at Rk Puram, room condition is good , food can be ordered via room service. Bathroom is good in condition with hot running water, wife is there, only draw back is noise coming from main road. Can be considered for 1-2 days business stay, not recommended for family Stay.
Stayed 1 night in Mar 2019
Response from Mohit Jawa on 18 Mar 2019
Dear Mr. Praveen, Thank you for staying with us and taking your valuable time to share your experience regarding your recent stay with us. We are delighted to know that you had a pleasant stay with us. It is our pleasure to know that you enjoyed your accommodations. We are pleased to learn that you were satisfied with your overall experience of your stay. However, we have discussed the concern with the management and required areas are worked upon. We aim to provide constant and efficient services to our guests. Sir, you can opt for a room which is not facing the main road, it will surely serve your cause. We value feedback like yours, as it helps us identify the areas we can improve the guest experience. Thank you, once again for writing to us and we look forward to welcome you real soon. Warm Regards, Mohit Jawa COO

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Mohit Jawa, COO on 18 Mar 2019
Dear Guest, Thank you very much for taking your time to rate us. Please share your experience with us so that we can improve in the guest experience. We are looking forward to serve you real soon. Warm regards, Mohit Jawa, COO

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
You are being warned
Congested room and unaccomodating staff
Stayed 1 night in Dec 2018
Response from Mohit-Business Head on 19 Dec 2018
Dear Guest,Apologise for the inconvenience caused.Would request you to share brief details for improvements to be undertaken internally at our end. Alternatively please share your stay details for us to investigate further. You may reach out to me on +918860072380 for any concerns over call.Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive & too late to realize
Most people staying there book as they think its near to EMBASSY ZONE. But its better if you stay in other area as this hotel is expensive. 60-80$ per night which we pay here is a lot looking at noisy room. You can get good room around airport road which is cheaper and also easy to go embassy
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Too expensive as per service & quality
I am giving 3.5 stars. Staffs:- i felt all the staffs are super friendly to all except the one who stay in night as reception desk. Facility :- first the night staff allow printing saying its complementary but later asked 50 rs per page which is even not clear. This i never saw or felt. Breakfast:- breakfast is good and buffet with basic items up to 10-am. Room:- Room is clean. Fortunately i asked room at back side as front side sound too noisy due to highways. Price- the price of 4000-5500 ic for single sty was too much looking at the room quality and hospitality quality . Almost miss bus- I booked rooms which cost more than 4500 ic with breakfast but the staffs were forcing me ti pay 250/300 ic for breakfast . Even showed the bookings but they argue and make my trip delay while check out . Suggestion:- Reduce the price, Make room sound proof as its on ringroad highway. Increase staff training.
Stayed 1 night in Aug 2018
Response from Mohit Jawa, COO on 18 Mar 2019
Dear Guest, Thank you for staying with us and taking your valuable time to share your experience regarding your recent stay with us. We are delighted to know that you had a pleasant stay with us. It is our pleasure to know that you enjoyed our accommodations. We are pleased to learn that you were satisfied with your overall experience of your stay. However, we have discussed the concern with the management and required areas are worked upon. We aim to provide constant and efficient services to our guests. We value feedback like yours, as it helps us identify the areas we can improve the guest experience. Thank you, once again for writing to us and we look forward to welcome you real soon. Warm Regards, Mohit Jawa COO

4/10 Poor

manu, punjab,india

Disliked: Property conditions & facilities, room comfort
Pathetic hotel in terms Of value for money
I have booked hotel through expedia.Room which was given to me was adjacent to kitchen.till midnight noises from kitchen was disturbing.again in 4 noises started coming from kitchen.Whole night you couls not sleep. Extra bed given for child was also pathatic and bed sheet was not clean.Pillows in the room was also very bad ,very hard and very thick.basically i should get 50% of money back as a compensation what i have suffered.
Stayed 1 night in Jan 2018
Response from General Manager on 8 Feb 2018
Dear Guest, Thank you for taking time to share your experience regarding your recent stay with us. It is evident from your feedback that we were unable to meet your expectations. I am sorry to hear you had a bad night sleep because of loud noises. I wish you would have addressed this with us as earlier during your stay we could have taken necessary action to avoid any such inconvenience. Your highlighted concerns are taken into consideration and are shared with concerned department heads to ensure necessary action are put in place. We value your feedback and we will look into each issue that you have noted, in attempt to improve our services. Thank you once again and we look forward to welcome you to experience a positive change. Warm Regards General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Value for money and good location. Resturant service was slow but food was good , geyser water runs out fast but after wait comes back. Staff was helpful
Stayed 1 night in Dec 2017
Response from General Manager on 19 Dec 2017
Dear Guest, Thank you for staying with us and taking time to share your experience. We are pleased to know that you were satisfied with overall experience of your stay with us. It is our pleasure to know that the food offering at the restaurant were of your liking. Thanks for appreciating the services of our staff, I will surely share your feedback with them. Although, your mentioned comments will surely be shared with the management to avoid any inconvenience in future. We would like to thank you once again for your feedback and look forward to welcome you real soon. Warm Regards General Manager

6/10 Okay

Sachin, Daman

Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are not properly noise proof. Furniture is not so good, house keeping does not respond. Only good part was the registration
Stayed 1 night in Oct 2017
Response from General Manager on 30 Oct 2017
Dear Guest, Thank you for taking the time to share your review. I want to apologize for the inconvenience you had during your stay. Your comments are considered seriously and corrective measure has already put into place and we are sure you will notice the difference on your next visit. Feedback like yours enables us to continuously improve our services and ensure better services at all times. We look forward to welcoming you back to experience positive change. Warm Regards General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mohit Jawa, coo on 18 Mar 2019
Dear Guest, Thank you very much for taking your time to rate us. We are looking forward to serve you real soon. Warm regards, Mohit Jawa, COO

4/10 Poor

Hiren, Surat

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel close to important places
Front desk person was not so pleasent, directly droven me to my room without provide me information about my booking. Did not provide any information that breakfast is free. Did ask and find out. Did not provide information about wifi. Did ask and find out. Room was so dark that require lights for 24 hours. No natural lights. Should show other option as If I am interested to go for it. Washroom was so condensed and was mot hygine at all. Would not recommend to my buddy to go for this place.

4/10 Poor

Fernando, Netherlands

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well located hotel, but vnoisy and not confortable
I stayed for 6 nights while attending a conference. Even for a cheap hotel, the level of noise in rooms was too high. Very loud horns sound even in the night. Bed quality is not the best. Cleaning or replacing sheets is required. Breakfast definitively needs and improvement. The best of the hotel is the staff. They were helpful and given their restrictions, they did try to improve the overall experience.

8/10 Good

Mael, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grat for business trip
Good location for business trip in South Delhi. Friendly and helpful staff. Good cuisine. Some room don't have a real window (quite small window facing a wall).

8/10 Good

Raj, Bharatpur, Rajasthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay.
I stayed for 2 days there comfortably. All Hotel staff members were quite helpful. Room Condition, services were nice. I had been in Delhi for Visa interview at Chankaypuri and Negru Place. It was almost in middle of both the centers. I think i selected good hotel to stay.

6/10 Okay

Mesh, Australia

Liked: Cleanliness, staff & service, room comfort
Good hotel close to all the embassies
Found the hotel to fit the bill in terms of cleanliness and location. Staff were always helpful. Food was reasonably priced and tasty. Big plus to have WiFi but it kept dropping out frequently. Recommend it to a business traveller.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Good location
I liked this hotel for the location close to metro

8/10 Good

CRISTINA M A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo custo beneficio
Estadia agradável com excelência no atendimento. Quarto limpo, localização muito boa, perto do metro, uber custou entre 150 e 250 rupias para as pricipais atrações e restaurantes . Não experimentei o jantar, mas o cafe da manhã é bem saboroso. O grande destaque foi para a equipe que ajudou em tudo, inclusive fazendo impressões. O quarto estava pronto bem antes do horario do check in, o que foi excelente depois de mais de 25 horas viajando.
Stayed 2 nights in Dec 2023