KH no. 326/2, National Highway 8, Rangpuri, New Delhi, Delhi
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Spent one night while transit. Good value for money, will stay again if needed.
Verified traveller
Stayed 1 night in Dec 2023
Response from Aman on 22 Jan 2024
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family. The Proximity to the International and Domestic Airports enables us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.Thank you for taking time out and rating us on Hotels.com. Our entire team joins me in expressing their most sincere gratitude for this special recognition.We hope that you will return soon and enjoy a similar and even more enriching experience in future Best Regards,Hotel management
One of the best hotel. Great hospitality, great food, best service, best manager etc. I have traveled from US and preferred to stay here.
My gratitude for the great service.
Virendra
Stayed 1 night in Dec 2023
Response from Meghna on 22 Jan 2024
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family. The Proximity to the International and Domestic Airports enables us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.Thank you for your special mention of the staff behavior, Food offerings and comfort of the rooms. We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.We hope that you will return soon and enjoy a similar and even more enriching experience in future Best Regards,Hotel management
Service was unique. Property is close to airport though, but little busy area.
Rajandeep
Stayed 1 night in Nov 2023
Response from Meghna on 4 Nov 2023
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family. The Proximity to the International and Domestic Airports enables us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.We hope that you will return soon and enjoy a similar and even more enriching experience in future Best Regards,Hotel management
Everything was pathetic. One of the worst hotels. I booked for a friend of mine and was disappointed to see the terrible service standard and hygiene. Would strongly recommend not to book this rubbish property. Highly untrained staff and food was pathetic. Had to face huge embarrassment infront of my friend. 1-star rating would also be too high for this property.
Ashish
Stayed 1 night in Jun 2023
Response from Aman on 3 Jul 2023
Dear Guest, We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations. We are a family hotel and it's not usual for us to entertain a group of friends who have taken a room to get drunk and create a nuisance for other guests. We did our best to provide extra chairs, mineral water bottles, ice cubes, food and beverages etc etc (even after midnight) and also allowed visitors after 10 Pm, which is against the Hotel Policy. I am very sorry to know that you were not able to IMPRESS your friends by booking them a room less than Rs.1800 for the party.Best Regards,Hotel management
10/10 Excellent
Venkata Ramana Murthy
10 May 2023
Venkata Ramana Murthy
Stayed 1 night in May 2023
Response from Aman on 23 May 2023
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family. The Proximity to the International and Domestic Airports enables us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.Thank you for taking time out and rating us on Hotels.com. Our entire team joins me in expressing their most sincere gratitude for this special recognition.We hope that you will return soon and enjoy a similar and even more enriching experience in future.Best Regards,Hotel management
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family. The Proximity to the International and Domestic Airports enables us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations. Would have really appreciate your feedback so that we will ensure immediate remedial measures are in place for our esteemed guests to enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future.Best Regards,Hotel management
Everything was bad. Dirty & torn comforter no hot water no water pressure we booked for 3 days but checked out in 3 hrs.
RAJIV
Stayed 3 nights in Oct 2022
Response from Aman on 27 Oct 2022
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family.The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.We hope that you will return soon and give us a chance to serve you better in future.Best Regards,Hotel management
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family.The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19. Thank you for taking time out and rating us on Expedia.com. Our entire team joins me in expressing their most sincere gratitude for this special recognition.We hope that you will return soon and enjoy similar and even more enriching experience in future.Best Regards,Hotel management
2/10 Terrible
Radhika
6 Aug 2022
Radhika
Stayed 2 nights in Jul 2022
Response from Meghna on 22 Jan 2024
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family. The Proximity to the International and Domestic Airports enables us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.We hope that you will return soon and give us a chance to serve you better in future.Best Regards,Hotel management
8/10 Good
Santosh
25 May 2022
Santosh
Stayed 2 nights in May 2022
Response from Meghna on 22 Jan 2024
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family. The Proximity to the International and Domestic Airports enables us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.Thank you for taking time out and rating us on Expedia.com. Our entire team joins me in expressing their most sincere gratitude for this special recognition.We hope that you will return soon and enjoy a similar and even more enriching experience in future Best Regards,Hotel management
6/10 Okay
Suja
20 May 2022
Liked: Cleanliness, staff & service
Need little bit more help at the registration place
Suja
Stayed 1 night in May 2022
Response from meghna on 26 Jun 2022
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Hotel management
2/10 Terrible
Mukund
10 May 2022
Disliked: Staff & service
Front desk staff was very rude
Mukund
Stayed 1 night in May 2022
Response from meghna on 18 May 2022
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; please share your feedback on hotelaerocitypurpleorchid@gmail.com so that we can ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Hotel management
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Hotel management
2/10 Terrible
Khem
21 Apr 2022
Khem
Stayed 1 night in Apr 2022
Response from MEGHNA on 7 May 2022
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Hotel management
8/10 Good
Damanjeet
28 Mar 2022
Damanjeet
Stayed 1 night in Mar 2022
Response from Meghna on 22 Jan 2024
Dear Guest,Thank you for giving us the opportunity to be of service to you and your family. The Proximity to the International and Domestic Airports enables us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.Thank you for taking time out and rating us on Expedia.com. Our entire team joins me in expressing their most sincere gratitude for this special recognition.We hope that you will return soon and enjoy a similar and even more enriching experience in future Best Regards,Hotel management
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
Thank you for taking time out and rating us. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Hotel management
The hotel was very economical and good for families.
They took good care of their guests. Whatever services required was taken care of.
My daughter liked the Butter chicken and butter naan with lassi in her dinner.
The hotel was good and clean, properly maintained, close to the Airport.
Fatema
Stayed 7 nights in Jan 2022
Response from meghna on 28 Jan 2022
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
Thank you for your special mention about the Value for money, Food Offerings, staff behavior, Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Hotel management
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
Thank you for your special mention about the staff behavior, Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Hotel management
very dirty room, Property not maintained, spider webs all over, dirty, filthy room, looks like a storage room,
driver room very dirty for 500 rupees etc.
main room very small room, no towels, no soap, bathroom very small hot water geyser, low quality small little bed.
jajjan
Stayed 1 night in Jan 2022
Response from Meghna on 7 Jan 2022
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations. We do not have a driver room at the property and Rs.500/- was charged for extra bed for the driver as request and confirmed by you. We are very sad to know that Bed size of 6*6 feet and room size of more than 150 square feet was not adequate . Extra towels and soaps were just 1 phone call away to reception.
Every thing was fine until we informed you that room is not prepaid and you have to make the payment for the same. We view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Hotel management
The staffs were courteous, check-in and check-out was a breeze.The room had good amenities. They have an onsite restaurant which has a small dine-in area. They do in-room food delivery as well. They arranged prepaid (INR 300) taxi to the Airport, which was quite a convenience at midnight.
Ashok
Stayed 1 night in Dec 2021
Response from meghna on 3 Jan 2022
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
Thank you for your special mention about the staff behavior, Food Offerings, Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Hotel management
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
Thank you for taking time out and rating us on Expedia. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Hotel management
Service was good. Check in charge even though staff mentioned They will give us if room is available (and it was). Bed sheet was not cleaned/fresh.
Amajadkha
Stayed 1 night in Nov 2021
Response from Aman on 30 Nov 2021
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Hotel management
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
Thank you for taking time out and rating us. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Hotel management
10/10 Excellent
benny
Business traveller
17 Nov 2021
Liked: Cleanliness, staff & service, amenities
Very good transit stay at reasonable price. Nothing fancy. Front office is very friendly. It is located almost 1.5 kms from the aerocity metro station. Better get a prepaid taxi / online taxi (150-250 rupees) ,if not familiar with Delhi traffic.😀
benny
Stayed 2 nights in Nov 2021
Response from meghna on 20 Nov 2021
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
Thank you for your special mention about the staff behavior, value for money and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Hotel management
6/10 Okay
aman
Travelled with family and small children
16 Nov 2021
Liked: Staff & service
Disliked: Property conditions & facilities
It’s not as clean or as big as the picture show. There was a rat in our room. Very dusty front office. The guy at the reception with long hair was excellent and so was the guys that escorted us to our room. Room is tiny
aman
Stayed 1 night in Oct 2021
Response from meghna on 20 Nov 2021
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Hotel management
2/10 Terrible
Mandeep
Travelled with family
31 Oct 2021
Disliked: Staff & service, amenities
The room aren't at all like the ones that are advertise d in the Expedia site
Mandeep
Stayed 1 night in Oct 2021
Response from meghna on 8 Nov 2021
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Hotel management
8/10 Good
Vignesh
6 Sept 2021
Vignesh
Stayed 1 night in Sep 2021
Response from meghna on 22 Apr 2022
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay; undertaking traveler health and safety measures to help prevent the spread of COVID’19.
Thank you for taking time out and rating us on Expedia. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Hotel management
March 2020. We stayed two separate nights between flights. Hotel Aerocity Purple Orchid is close to the airport and great value for money. Clean, spacious and the staff, Ramesh, was very flexible with restaurant timings for great food. Thanks Ramesh. Rakesh, on the front desk, was super friendly and accommodating. Highly recommended as the place to stay for a good sleep and feed between flights.
Anthony
Stayed 1 night in Mar 2020
Response from Manager on 9 Mar 2020
Dear Guest
We thank you for the lovely words and have also shared the same with our staff.
We shall extend the same service to all our guests and also provide travel suggestions and Taxi guidance.
I stayed for 5 hours as I thought it was cheaper and comfier to stay here than hang around in the Airport lounge for that time. Room was clean and tidy, albeit not quite as clean and tidy as the photos. Staff were super helpful in organising airport transfer (15 mins away) and also ordered some room service which was really easy. Overall definitely worth the money, although I'm not sure you'd want your whole trip here.
Samuel
Stayed 1 night in Feb 2020
Response from Meghna on 27 Feb 2020
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the Staff behavior, Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Lovely clean and tidy. 24 hour room service. Helpful friendly staff. Brilliant location for airport.
Bingoman
Stayed 9 nights in Feb 2020
Response from Meghna on 21 Feb 2020
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the Staff, Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
6/10 Okay
Verified traveller
9 Feb 2020
Verified traveller
Stayed 1 night in Feb 2020
Response from Aman on 18 Feb 2020
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; please share your feedback on Info@hoteldelhiaerocity.com so that we can ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
It was a value for money. Room was decent size, very well clean and their services are really fast. I will book again this hotel in future.
Gourav
Stayed 1 night in Jan 2020
Response from Meghna on 5 Feb 2020
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the staff, Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the staff and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
8/10 Good
Ryan
23 Jan 2020
Liked: Staff & service, room comfort
This is a good option for a value stay near to Delhi International Airport. The bed was comfortable and the staff very friendly.
Ryan
Stayed 1 night in Jan 2020
Response from Meghna on 23 Jan 2020
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the value we offer, staff behavior, location and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
8/10 Good
Verified traveller
11 Jan 2020
Liked: Staff & service
Staff was helpful and accommodating. Bed sheets had stains and bathroom needed a little cleaning. Close to the metro station which will take you everywhere.
Verified traveller
Stayed 1 night in Jan 2020
Response from Meghna on 12 Jan 2020
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the helpful staff.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
4/10 Poor
krishna
Travelled with family
1 Jan 2020
Disliked: Room comfort
krishna
Stayed 2 nights in Dec 2019
Response from Meghna on 9 Jan 2020
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; please share your feedback on Info@hoteldelhiaerocity.com so that we can ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Convenient location. Rooms are ok, nothing great. Staff can be a bit odd at times. Breakfast etc is poor.
Anshuman
Stayed 1 night in Dec 2019
Response from Meghna on 26 Dec 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the comfort of the rooms.
We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
The staff are very friendly and helpful. Food is delicious and clean.
Verified traveller
Stayed 1 night in Dec 2019
Response from Meghna on 15 Dec 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the Food offerings and Cleanliness of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that we could make your stay so memorable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Property was close to the airport and that’s was the only good things.
Stains on bedsheets made it uncomfortable
Karan
Stayed 1 night in Nov 2019
Response from Meghna on 4 Dec 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
We regret that certain aspects of service delivery did not come up to your expectations; If you had informed front desk of the same we would have ensured immediate remedial measures are in place for you to have a comfortable stay.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
Clean hotel close to the airport with helpful staff
Verified traveller
Stayed 1 night in Nov 2019
Response from Meghna on 1 Dec 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that they could make your stay so memorable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
4/10 Poor
Verified traveller
30 Nov 2019
Disliked: Cleanliness, amenities
Verified traveller
Stayed 1 night in Nov 2019
Response from Meghna on 1 Dec 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
We regret that certain aspects of service delivery did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and give us a chance to serve you better in future.
Best Regards,
The rooms are very clean with nice and clean beds.
Ups
Stayed 7 nights in Nov 2019
Response from Meghna on 26 Nov 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that they could make your stay so memorable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
The staff here are incredibly friendly and helpful. They go out of their way to make your stay first class. They made us custom meals for dietary restrictions and even went out late at night to get ingredients! This is a budget hotel but very much feels like its not. Very close to the airport and markets for supplies. An absolute pleasure, thanks purple orchid!!
Aaron
Stayed 1 night in Nov 2019
Response from Meghna on 23 Nov 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the Cleanliness, comfort of the rooms and food offerings.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that they could make your stay so memorable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that they could make your stay so memorable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
6/10 Okay
Miranda
9 Nov 2019
Disliked: Room comfort
Cheap Layover Stay
We used this hotel as a layover stay because no beds at the airport were available. They didn’t provide towels, the internet was slow, and the hotel is right by a major road, but you get what you pay for! Cheap hotel and cheap quality, but fine if all you’re looking for is a bed and a tepid shower.
Miranda
Stayed 1 night in Nov 2019
Response from Meghna on 9 Nov 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
We regret that certain aspects of service delivery did not come up to your expectations; we view your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
Amazing hotel with great service and extremely clean.
Alejandro
Stayed 1 night in Nov 2019
Response from Meghna on 8 Nov 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
Thank you for your special mention about the service, Cleanliness and comfort of the rooms.
We are extremely touched by your kind words of appreciation for our team; we are truly proud of them and are delighted that they could make your stay so memorable. Our entire team joins me in expressing their most sincere gratitude for this special recognition.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
6/10 Okay
Verified traveller
23 Oct 2019
Verified traveller
Stayed 2 nights in Oct 2019
Response from Meghna on 24 Oct 2019
Dear Guest,
Thank you for giving us the opportunity to be of service to you and your family.
The Proximity to the International and Domestic Airports enable us to provide our guests with a smooth Transit Stay.
We hope that you will return soon and enjoy similar and even more enriching experience in future.
Best Regards,
beauty in the beast approach. Outside local stores are ramshackle but the hotel itself is clean bright and a jewel of an oasis.
Vijay
Stayed 1 night in Oct 2019
Response from Hotel Manager on 22 Oct 2019
We really appreciate your kind feedback and also mentioning such lovely words for our Hotel.
We shall continue providing amazing customer service for our guests .
Look forward to welcome you again to the Hotel