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Reviews of Ashok Country Resort

3.5 out of 5
Ashok Country Resort
30, Rajokri Road, Kapashera, New Delhi

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 9 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2018

6/10 Okay

DAVID, UK

Liked: Room comfort
Disliked: Staff & service
Great food. The rest is just about average.
We booked this hotel to be close to the airport for the end of our trip in India and for the pool. We had previously paid a little more and stayed in Aero city on our arrival. We stayed three nights and after continually complaining about cold water we got a hot shower on our last day. We were told we should have informed reception fifteen minutes beforehand if we needed hot water. The hotel itself could be a lot better than it was. There are lots of staff but the service is not good. It was either incredibly slow or I was asked three times by the same waiter if I wanted omelette for breakfast.... The pool area is incredibly tired looking and the spa area looks almost abandoned. The one saving grace of this place is that the food is very good.
Stayed 3 nights in May 2018
Response from Razdan on 5 Jun 2018
Dear Valued Guest, My team and I are delighted that you had a comfortable stay at Ashok Country Resort. Thank you for your valuable feedback. We have taken note of your comments. We will address and rectify the issues highlighted. We hope to be of service to you again in the future. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest. Very good.
Early morning while wakibg up, its a nice experience to wake up with birds sweet singing noises. I love it.
Stayed 2 nights in Apr 2018
Response from razdan on 29 Apr 2018
Dear Guest, Thank you for your nice reviews looking forward to welcome you again at Ashok Country Resort

6/10 Okay

Verified traveller

Liked: Staff & service
Overnight for airport convenience
room damp bedding clean but stained moved to better room.
Stayed 1 night in Apr 2018
Response from razj on 28 Apr 2018
Dear Guest , Sorry for inconvenience Sometimes staff error and is our responsibility to remove the errors will take the action and try to rectify the errors

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value friendly service convenient to airport
Good Value and wel run hotel. Nice breakfast. Unique property for the airport area. Nice grounds. Older property but nicely done and well mauintained despite being a little out of date. Bathroom great and plenty warm water in shower. .
Stayed 1 night in Mar 2018
Response from razdan on 27 Mar 2018
Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. Looking forward to welcome you back

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent service, nice grounds, OK rooms; value
The hotel offered excellent and helpful service, even for our post-midnight check-in, with nice grounds and a moderately successful attempt at elegance. Thought the room was comfortable enough, it was oddly wired for controlling the lights and very poorly wired for electrical outlets to charge personal electronic devices. Good value, especially for a stopover before or after a flight.
Stayed 1 night in Jan 2018
Response from Razdan on 7 Feb 2018
Dear Valued Guest, Namaskar! Thank you for staying with us and sharing your experience. Your feedback is extremely valuable to us, as we strive to improve with each and every. We have taken note of your comments on service concerns and will look into the matter for improvement. Looking forward to welcome you again at Ashok Country Resort Warm Regards,

6/10 Okay

Verified traveller

Good
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Stayed 1 night in Jan 2018
Response from deepa on 10 Jan 2018
Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. Looking forward to welcome you back

6/10 Okay

john, delhi

Good
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Stayed 1 night in Jan 2018
Response from deea on 10 Jan 2018
Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. Looking forward to welcome you back

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but little far from city
It was a nice stay in this hotel. Room was clean , staff was cooperative, ambience was good. Only drawback is that it takes time to reach this hotel
Stayed 2 nights in Dec 2017
Response from fom on 28 Dec 2017
Dear Guest, Thank you for your reviews and hope to welcome you again at Ashok Country Resort

10/10 Excellent

Jennifer , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with the personal touch
Returned to this hotel on our stopover at Delhi as we had found it so comfortable on first visit. It didn't disappoint. Again we were greeted with a cooling lemon drink and the staff remembered us. We certainly felt welcomed. Staff were very açommodating with our requests ... on first visit they opened dining room early so we could have breakfast before an early flight. The attendants were always ready to collect bags from our room and all staff were friendly. This is so nice to experience when travelling. Finally the rooms were well appointed, very clean and comfortable. The grounds and pool area were beautiful. Thank you for a pleasant stay!
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Felix

Liked: Staff & service
Disliked: Cleanliness
Quiet hotel
The hotel is in a very quiet area, no shops around. A texi is needed to reach the nearby malls. The room wasn´t very clean this time, dust was on the floor as well as dead cockroaches. The hotel has a nice garden and a pool area. The whole house would need a renovation. The staff is very friendly and helpful.
Stayed 1 night in Aug 2017

8/10 Good

Rudolf

Liked: Cleanliness, staff & service
Short night after late arrival at igi
No wifi in rooms, refurbish needed but very attentive staff and good breakfast
Stayed 1 night in Aug 2017
Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. We will look into the problem of internet, mostly it is working in the lobby Looking forward to welcome you back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine. Food was overpriced.
Stayed 1 night in Jul 2017
Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. definitely we will look into the prices Looking forward to welcome you back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this hotel! Pool water was not the most clean but otherwise wonderful place.
Stayed 1 night in Jul 2017
Response from razdan on 23 Jul 2017
Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. Looking forward to welcome you back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had booking for our family, 2 of us had I'D proofs but 2 of the senior citizens with us didn't carry ID proofs, the person at the reception on our check-in was very unpleasant and rude.
Stayed 2 nights in Jun 2017
Response from razdan on 23 Jul 2017
Dear Guest, thank you for choosing Ashok country resort. Regarding the Id proofs It is very important for hotel , Hotel never make the check in without Id proof

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last days in India
We absolutely loved our stay at Ashoka. Staff was friendly. The grounds are gorgeous (peacocks!). They offer car service at reasonable rates. Close to airport, markets and shopping. Best eggs made to order in India!! They know over easy ~ thank you for making our last nights in India the absolutely best! ** seriously, wonderful staff! **
Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. Looking forward to welcome you back

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel al servizio dell'aeroporto Indira Gandi
Hotel mediocre. Deludente considerando che risulta essere riportato sulla lonely planet. La logica di funzionamento delle luci della camera rimane un mistero (spente le luci non risultano essere più alimentate le prese elettriche, necessarie ad esempio per ricaricare le batterie durante la notte). Il costo della navetta aeroportuale previsto dall'hotel è eccessivo (1.500 INR il pick-up e 1.000 INR il drop-off), hotel nella stessa area con categorie assimilabili effettuano il servizio al 50% di tale importo...sebbene la scelta più vantaggiosi sia quella di prendere direttamente un taxi nella strada limitrofa a circa 300 INR.
Stayed 1 night in Aug 2018

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amplio y limpio
Tiene unos jardines preciosos es muy bonito y el personal es muy amable
Response from razdan on 21 Apr 2018
Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. Looking forward to welcome you back

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay in durty&dusty Ashok country resort
We stayed one night in the Ashok Country Resort... worst night of all during our 10day stay in India: dark, dusty room. Very uncomfortable bed. Both of us got really sick and the hotel abused the opportunity to charge us extra. So in summary: never stay in Ashok Country Resort
Stayed 1 night in Apr 2018
Response from razdan on 21 Apr 2018
As our valued patron I am very sorry to read of your displeasure. May I take the liberty to contact you in a separate email and in the hope of getting a chance to speak with you personally?

6/10 Okay

Paul, Nieuwegein

Liked: Cleanliness, staff & service
Vriendelijk personeel, zeer hulpvaardig
Het hotel ligt 15 minuten van de luchthaven, wel wat lastig te vinden voor veel taxicheuffeurs en tuktuks. De prijs die het hotel vraagt voor een taxi is het 2,5-voud van de normale prijs. Het personeel regelt wel via uber o.i.d. een taxi voor je. Hotelkamers zijn prima, het eten is goed. De mensen zijn er vriendelijk en hulpvaardig. Een groot pluspunt is een tuin met zwembad, waar je relatief rustig kunt zitten/liggen om wat uren te overbruggen tussen een vlucht in.
Stayed 2 nights in Mar 2018
Response from raj on 10 Mar 2018
Dear Guest Thank you for choosing Ashok Country Resort for your stay and recommending us. We appreciate the comments that you have shared with us. For taxi all the option are available at hotel Looking forward to welcome you back

8/10 Good

silvia

Liked: Staff & service, room comfort
Vicino all'aeroporto
Abbiamo soggiornato in questa struttura la notte prima del rientro in Italia in quanto si trova vicino all'aeroporto. Ok per una notte.
Stayed 1 night in Oct 2017

6/10 Okay

Kit

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
酒店老舊，Email沒回覆，熱水壺壞的，床褥下陷嚴重，睡眠不舒服。 態度良好，特別是餐廳服務員，挽回不少分數。
Stayed 1 night in Jul 2017