"Unfortunately, my experience at this hotel was disappointing. From the moment I arrived, the reception area felt very disorganized and the check-in process was not smooth. In addition, the hotel is currently under construction, which was not clearly communicated before arrival.
The biggest issue was the lack of soundproofing in the rooms. At around 2:00 a.m. I was unable to sleep because of the noise coming from the room above. I could hear every step and even the entire conversation of the guest upstairs. It made it very difficult to rest.
Overall, the stay did not meet expectations, and better organization, transparency about construction, and improved sound insulation would greatly improve the guest experience."