Airport Hotels, Del Bajío (BJX)

"Had a problem with the airport shuttle service. Fortunately manager Berenice was very understanding and helpful in solving it."

"Had a good night. Staff were excellent. Had to leave early so didn't try the free breakfast. Shuttle is $150 pesos to the airport. Over all it's a great hotel. "

"Great for work, just limited options outside the hotel."

"Shuttle left me standing at the airport for 44 minutes. Terrible. One water bottle in room. Had to get dressed and go buy more water. No hot water in the bathroom sink."

"Hotel needs to have airport shuttle. It's only 5 minutes away from the airport and taxis are very expensive for the distance!"

"Food was horrible and waited about 2 hours to get my food. "

"La verdad muy Bien, gracias...."

"Check in was nice and fast, however upon arriving to the room when using the sink the water was dripping from under the sink. The room was very hot, we turned it on and went out for a few hours, when we came back the room was still hot and the temperature on the thermostat did not change at all, we called the front desk and was told the ac takes longer than usual to become cool because there’s direct sun light hitting the windows and blah blah blah… by that time the sink issue had already been fixed. We went out again and wanted to check out the pool. What a disappointment, there were leaves floating in it and lots of sediment at the bottom, I don’t even think the filter system was on. Then got back to the room wanting to take a shower and there was no water pressure at the shower. We were only staying for the night so we didn’t want to call the front desk a third time so we just didn’t shower. The location is convenient because it’s 5 min from the airport but if I ever come back, I will never stay at this hotel."

"Clean and relatively quiet. Close to the airport and has a shuttle service. Minimal tea selection in the 24 hr tea/coffee bar and no cream or sugar. I requested a wake up call but did not receive one and when I let the woman at the front desk know I hadn’t received the wake up call, she didn’t seem to care."