1 King, 2 Queens, Ocean Front, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Quality Inn Daytona Beach Oceanfront

2.5 out of 5
Quality Inn Daytona Beach Oceanfront
700 North Atlantic Avenue, Daytona Beach, FL

Reviews

6.0
Rating 10 - Excellent. 202 out of 1003 reviews" "
Rating 8 - Good. 212 out of 1003 reviews" "
Rating 6 - Okay. 188 out of 1003 reviews" "
Rating 4 - Poor. 166 out of 1003 reviews" "
Rating 2 - Terrible. 235 out of 1003 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

alexis

Liked: Staff & service, amenities
No issues
Stayed 2 nights in May 2024
Response from Hotel Manager on 15 May 2024
Dear alexis, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

6/10 Okay

Shawn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Need nose control listened to people in hallways from 1 to 3 am both mornings. Does on properties slam shut loudly. Toilets need 10 minutes to fill up between flushed. Told that upon arrival.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Dear Shawn,We apologize for the inconvenience and discomfort caused by the noise disturbances and other issues during your stay. Your feedback regarding the noise level, door closures, and toilet function is valuable to us, and we take it seriously. We will address these concerns with our team to ensure improvements are made to enhance the quality of our guests' experience. Please accept our sincere apologies for the inconvenience you experienced, and if there's anything we can do to make it up to you or assist you further, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 28 Apr 2024
Dear Jason,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

8/10 Good

Linnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 27 Apr 2024
Dear Guest,Thank you for your positive rating! We're delighted to hear that you had a great experience with us. If there's anything specific we can do to turn that 4 into a 5 for your next visit, please let us know. We hope to welcome you back soon!Sincerely, Hotel Manager

2/10 Terrible

Amin

Stayed 2 nights in Apr 2024
Response from Hotel Manager on 15 May 2024
Dear Amin,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

4/10 Poor

Robert

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of noisy people doors that won't close without slamming them a roach or two crawling around not very happy
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Robert, Thank you for the stay at our hotel. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager

8/10 Good

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent Beach property, nice pool. Rough around the edges, needs some TLC Overall the room was good.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Theodore, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

6/10 Okay

Christy

My room was clean and the bed was actually comfortable
Stayed 4 nights in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Christy,Thanks for the feedback. We're delighted that you shared with us that your nice experience. I'm so pleased that you liked our comfortable bed and you enjoyed your stay. We are always trying to provide a best and comfortable stay for the new guest. You and your traveling companions will be most welcome with us in the future. We're grateful for your feedback.SincerelyHotel Manager

2/10 Terrible

Kristina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedroom door missing in our room no privacy from the kids. Holes in the ceiling with visible water damage. Cockroaches crawling in various areas around the facility. Bathroom left in poor condition from previous renters not cleaned well
Stayed 4 nights in Apr 2024
Response from Hotel Manager on 6 Apr 2024
Dear Kristina,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

4/10 Poor

Rita

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They make a huge deal of advertising drinks, coffee, tea, water, juice is available to the guests 24/7 That is not true. You can make a cup of coffee but nothing else is available after 9:40-9:45 every day
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 8 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced regarding the availability of beverages outside of coffee after 9:40-9:45 every day. We appreciate your insight and will address this internally to ensure accurate information is provided to our guests. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless experience.Sincerely, Hotel Manager

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities
YOU CAN TELL PROPERTY OWNER IS TRYING TO UPGRADE WITH TILE OUTSIDE, paint etc.. it's one of the older motels. Room was clean no roaches as other posts have stated. Short over night stay, would stay again.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 6 Apr 2024
Dear Melody,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

10/10 Excellent

Janice

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 25 Apr 2024
Dear Janice,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 21 Mar 2024
Dear Jessica,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

2/10 Terrible

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet in the room smells horrible. Bedding had not been changed. Makeup was on pillows. Door lock was broken.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 17 Mar 2024
Dear GaryThank you for your feedback. We are deeply disheartened to learn of the subpar conditions you encountered during your stay. Please accept our sincerest apologies for the unsatisfactory state of your room. This is certainly not reflective of the high standards we aim to maintain. We take your feedback seriously and will address these issues with our housekeeping and maintenance teams to prevent any recurrence. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to restore your faith in our hotel during any future visits.SincerelyHotel Manager

2/10 Terrible

Shawntay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I reported an unclean and unsafe room to management, I was denied the ability to change my room or receive a refund for the room so I could book with another hotel. This room was listed as fully refundable on the Expedia site. Once I left my room for a few hours…Important items and documented were stolen out of my room was stolen by hotel staff. I was threatened by the management at the front desk as he approached me in the parking lot. I was scared and I made a police report however the hotel staff tried to have me arrested for trespassing while requesting my missing items from the hotel room. I later had to go to the hospital due to the incident that transpired. I was bitten by bugs at this establishment due to the uncleanliness. This place is an unclean, unsafe and unprofessional hotel…I am still having nightmares behind what happened.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 17 Mar 2024
Dear Shawntay,Thank you for your feedback. We are deeply troubled by the experience you described and extend our sincerest apologies for the distressing situation. This is not reflective of the high standards we strive to uphold. We take these allegations very seriously and are launching a thorough investigation into the reported incidents. The safety and well-being of our guests are our top priorities, and we are committed to rectifying this matter. Please know that we are taking immediate steps to address the issues raised. We would appreciate the opportunity to discuss this further with you directly. Your feedback is invaluable, and we hope to regain your trust in the future.SincerelyHotel Manager

6/10 Okay

Shona

Disliked: Amenities, property conditions & facilities
Toilet wouldnt flush
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Guest,Thank you for bringing this issue to our attention. We apologize for the inconvenience you experienced with the toilet not flushing. This is certainly not the level of service we aim to provide. Our maintenance team will address the problem promptly to ensure it doesn't happen again. We appreciate your understanding, and if your travels bring you back to the area, we hope to have the opportunity to provide you with a more comfortable stay.Sincerely, Hotel Manager

2/10 Terrible

Dustin Colby

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Price gouged for bike week, which is nothing unusual. I've stayed here several times before, but never in this condition. Gaps around entry doors, hard to secure them. Toilet wouldn't flush, mildew and rips in curtains. Very strong chemical smell that lasted throughout the night from previous cleaning. Will not use this location again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Guest,Thank you for taking the time to share your experience with us. We apologize for the issues you encountered during your recent stay. We appreciate your loyalty as a returning guest, and we're sorry that we fell short of your expectations this time. Your feedback is valuable, and we will address the maintenance and cleanliness concerns you've mentioned to ensure a better experience for our guests in the future. If your travels bring you back to the area, we hope you will consider giving us another chance to provide you with the quality stay you deserve.Sincerely, Hotel Manager

6/10 Okay

Paulo

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Old property showing its age despite being clean and tidy. Wifi was out and toilet took 5-7 mins to refill tank before it could flush again. The customer service of the staff was quite good. Friendly and straightforward. I like their style.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 10 Mar 2024
Dear Paulo,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Natty was awesome. Place was nice
Stayed 1 night in Mar 2024
Response from Hotel Manager on 9 Mar 2024
Dear Julie,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

2/10 Terrible

Troy, Delray Beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This a hole in the wall!! Dirty! Bad Air! No TV! Horrible Place! Would NEVER Stay there!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 9 Mar 2024
Dear Troy,Thank you for the stay at our hotel. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. SincerelyHotel Manager

6/10 Okay

William

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 6 Mar 2024
Dear William, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

2/10 Terrible

Ron

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, basically no breakfast, bath tub was so sticky I wore my shoes to shower, we paid extra for the ocean view the window was so dirty we could hardly see the ocean. This was the sketchiest place I ever stayed at. Never again!
Stayed 1 night in Feb 2024
Response from Hotel Manager on 27 Feb 2024
Dear Ron,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

10/10 Excellent

Amber

Travelled with partner
Study
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 27 Feb 2024
Dear Amber,Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 Excellent

Daleneka

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay walking distance from ocean pub and local beach night clubs
Response from Hotel Manager. on 24 Feb 2024
Dear Guest,Thank you for your review! We are delighted to hear that you had a great stay with us and enjoyed the convenience of being within walking distance of the ocean pub and local beach nightclubs. We strive to provide a convenient and enjoyable experience for our guests, and that we were able to meet your expectations. We look forward to welcoming you back.Sincerely,Hotel Manager.

2/10 Terrible

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Juan,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

4/10 Poor

Jaideo

Disliked: Property conditions & facilities
Very old and run down
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Jaideo, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. We hope to see you again soon. Sincerely, Hotel Manager

8/10 Good

Tracy

Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Tracy, Thanks so much for your 8 out of 10 ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

6/10 Okay

Todd

Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Mar 2024
Dear Todd, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

6/10 Okay

joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shivers in Daytona
Had to change rooms following first night as unable to stop dripping HOT water in shower area. Hotel is older Daytona Beach hotel in need of complete rehabing or teardown. We were moved here following power issues at scheduled hotel.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 4 Feb 2024
Dear joseph,Thank you for the stay at our hotel. We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Please visit us again.SincerelyHotel Manager

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in daytona
Desk clerk was very helpful and great to deal with Breakfast was enjoyable
Stayed 1 night in Jan 2024
Response from Hotel Manager on 1 Feb 2024
Dear William,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

2/10 Terrible

John Russell

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 2 Feb 2024
Dear John Russell,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

6/10 Okay

Geoffrey

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Hotel Manager on 2 Feb 2024
Dear Geoffrey, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

8/10 Good

Thomas

Travelled with group
Stayed 1 night in Jan 2024
Response from Hotel Manager on 31 Jan 2024
Dear Thomas,Thanks for stay at our hotel and great feedback by giving us a 8 out of 10 rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 Good

Sean

Good view
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear Sean, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

6/10 Okay

shaye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Hotel Manager on 29 Jan 2024
Dear shaye,Thank you for the stay at our hotel. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 10 out of 10 rating Review on your next stay. We hope to see you again soon. Sincerely,Hotel Manager

4/10 Poor

Patricia

Travelled with family
The view was awesome. Staff was very friendly. I was very disappointed with the conditions of a few things. The commode would not flush very well. It took several tries to get it flushed. The WiFi did not work. The carpet was very dirty. On our last day the elevator did not work but thankfully it was fixed fairly soon. The area around the property was ok other than the construction next door. They started work early and there was some noise. This was not the motel’s fault. Other than these problems I did enjoy my stay. Breakfast choices were limited but it was good.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 27 Jan 2024
Dear Patricia,Thank you for the stay at our hotel. We are happy that you had a generally good experience with us. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Please visit us again.SincerelyHotel Manager

6/10 Okay

Tamara

Travelled with family
Disliked: Amenities
Was first given a dirty room. Next room was construction on both sides starting at 7am. Not very happy
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 27 Jan 2024
Dear Tamara,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager

6/10 Okay

Tammy

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 27 Jan 2024
Dear Tammy,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.SincerelyHotel Manager

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 7 nights in Jan 2024
Response from Hotel Manager. on 25 Jan 2024
Dear George,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

8/10 Good

Fangjun

Stayed 3 nights in Jan 2024
Response from Hotel Manager on 24 Jan 2024
Dear Fangjun,Thanks for stay at our hotel and great feedback by giving us a 8 out of 10 rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.SincerelyHotel Manager

4/10 Poor

Anne, Palmetto

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was ok until the cockroach crawled up the wall next to my head 5 minutes after lying down for the night.
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Anne,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with your stay. The encounter you had with pests is uncommon, and our team will work to determine the cause and address it appropriately. Given another opportunity, we hope we can host you for the visit you expected.

10/10 Excellent

Shakita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on 16 Jan 2024
Dear Shakita,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

2/10 Terrible

Uriah

Stayed 3 nights in Jan 2024
Response from Hotel Manager on 16 Jan 2024
Dear Uriah,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place. Bathrooms didnt work, and staff wouldnt move us or refund money. Ended up staying at hotel next door. Dont waste your time or money here.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 15 Jan 2024
Dear Michael,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

8/10 Good

Doan

Liked: Property conditions & facilities, room comfort
I think overall it is fine for the price we pay. Good service, good breakfast.
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 9 Jan 2024
Dear Doan,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 Excellent

Angel

Stayed 1 night in Jan 2024
Response from Hotel Manager on 27 Jan 2024
Dear Angel,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

2/10 Terrible

Alyssa

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best time
This hotel looks better in pictures, it attracts not the best crowd, the toilet didn’t work well the room was dirty. I’ve had better rooms for more than half the price and it’s disappointing
Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear Alyssa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. We hope to see you again soon. Sincerely, Hotel Manager

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
You have to wait ten minutes to flush toilet. Bedbugs are on the beds, tv was missing from the room and telephone did not work in room. When front desk was notified of the toilet problem no one showed up to fix the problem.
Stayed 2 nights in Dec 2023
Response from General Manager on 30 Dec 2023
Dear Melissa,We appreciate you bringing your concerns to our attention. We take complaints of this nature very seriously, and we have contacted pest services to conduct a thorough inspection of the room. Rest assured, any issues will be resolved swiftly. This is not typical of the feedback we receive, and we thank you for your comments so we can ensure future visits will uphold our standards.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view made the room priceless. I was highly impressed with how up-to-date the room was despite the building exterior. I didn't like the roach under the bathroom sink in Room 329. I also didn't like the exterior cosmetics of the building. That wasn't up to date, however, I understand the priority of the room upkeep over the exterior cosmetics. I would like to see it more presentable though.
Stayed 1 night in Dec 2023
Response from General Manager on 26 Dec 2023
Dear Kevin,It's always a pleasure hearing from our guests. We're glad our beautiful views and updated rooms impressed you. Thank you for your suggestions for improvement. We'll keep your comments in mind, and we look forward to seeing you again at Quality Inn Daytona Beach!

10/10 Excellent

Robert E

Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear Robert,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager