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Reviews of WoodSpring Suites Davenport Quad Cities

2.5 out of 5
WoodSpring Suites Davenport Quad Cities
5315 Elmore Circle, Davenport, IA

Reviews

5.8
Rating 10 - Excellent. 60 out of 242 reviews" "
Rating 8 - Good. 40 out of 242 reviews" "
Rating 6 - Okay. 31 out of 242 reviews" "
Rating 4 - Poor. 37 out of 242 reviews" "
Rating 2 - Terrible. 74 out of 242 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
I was charged 3 times and still cant get help
Stayed 1 night in May 2024

2/10 Terrible

Greg

Disliked: Cleanliness, amenities, property conditions & facilities
Took three tries to discover the key to our assigned room would only work with a master key so we were switched rooms. Chech in was difficult they wanted us to pay after we had already prepaid. There was spital in the corners and down the wall of the elevator from tobbacco chewer. No breakfast. We had to wash our feet from the dirt on the floor in our room. Zero recommendations for ever repeating a visit. This was fir our 15th wedding anniversary made it memorable just not in a good way.
Stayed 1 night in May 2024

6/10 Okay

Nichole

Travelled with family
There were people stomping above our room and all sorts of unsavory characters
Stayed 2 nights in Apr 2024

4/10 Poor

Declan

Disliked: Cleanliness, property conditions & facilities
Stayed 27 nights in Mar 2024

10/10 Excellent

Ashaie

Liked: Cleanliness, staff & service, property conditions & facilities
Its been great since we been there
Stayed 3 nights in Mar 2024

2/10 Terrible

Gabrielle

Liked: Cleanliness
We had 3 guest. Had 2 towels. Asked for extra towels to shower. Was told no. They only let you have towels between 1-3. Will not be staying there again.
Stayed 1 night in Mar 2024

2/10 Terrible

Darionna

Stayed 1 night in Feb 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

2/10 Terrible

lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go elsewhere, horrible customer service
My daughter was refused a room after reserved online. Policy said over 18 could check in. She was 10 days from turning 20 and at 1030pm, after traveling all day to get back to college, they turned her away. Jerk move. When called on policy, they stated they just chamged it to 21 check in. would not honor the reservation. Left us scrambling to find her a place to sleep that wasnt in her car. Desk person was absolutely rude to her.
Stayed 1 night in Jan 2024

2/10 Terrible

Yuriko

Disliked: Room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Don

Liked: Cleanliness, property conditions & facilities
Handicap shower as advertised. Better than some apartments i have rented. I wish I could of stayed longer
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Please avoid staying here
We got to the hotel at 3pm and there was nobody at the front desk so we tried to call the extension that was on the phone, no response, we tried calling the hotel number, no response as well. We waited for two hours and there was still no sign of any workers. There was a lady who was staying at the hotel that tried to help us by seeing if the worker was in her room and if their car was there and it wasn’t. We had to book another hotel because we were there for a concert and it was 5pm so we had to start getting ready soon. This is the worst experience that I’ve ever had with a hotel and I will never book here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Brandon

Stayed 1 night in Oct 2023

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to check out 4 days early and sleep in car due to ppl above literally playing drums on floor non stop until 3a and I worked at 5am. Went to front desk several times and they wouldn’t do anything
Stayed 7 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heads up and got charged
They didn’t have the room i booked so I didn’t stay and I got charged I need my money back!! I wasn’t notified they cancelled my booking until I got there it’s ridiculous!
Stayed 1 night in Oct 2023

2/10 Terrible

Gregory, bettendorf

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I showed up at midnight and they said they were overbooked an I couldn’t get a room even though I had made a reservation.
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room was not clean
Stayed 1 night in Sep 2023

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Not one staff person available to check in, it was 11pm. House phone went busy waited thirty minutes and gave up, will never return.
Stayed 1 night in Sep 2023

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNCLEAN ROOM
My room qas filthy dirty and nasty i couldn't believe whst I saw i had yo go out and buy sanitizer and bleach for the room i stayed in this room gets very low rating your cleaning staff needs to get it together
Stayed 1 night in Sep 2023

2/10 Terrible

Jaylin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a night while I was in military orders for there to be bugs in the room bed bugs , and roaches in the bathroom , I will not be staying again I tried to find someone to let know about my issues and no one was around .
Stayed 1 night in Sep 2023

8/10 Good

saumilbhai

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
it was a good stay with budget friendly.
Stayed 11 nights in Aug 2023

4/10 Poor

Judith

Disliked: Cleanliness, property conditions & facilities
Wouldn’t recommend. The whole placed smelled weird like cigarettes and weird food. Went to the front desk at one point and there was no employee to be found for hours. When they were there, they were very polite so that was the positive of my review. My sheets had holes and the furniture was dirty and so old it’s was cracked all over the place. The floor was also sticky. In the room. The hallways and elevators were disgusting.

2/10 Terrible

Roy

Stayed 1 night in Aug 2023

2/10 Terrible

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst check in experience Ever!
When I arrived at the hotel , no one was at the front desk. No one answered my phone calls and no one answered the help line. I was waiting for over an hour until some employee ( not a front desk employee) happened to show up. He had to ask for help via phone , to finally check me in. I would not recommend this hotel and definitely not stay again , even though I have business to attend in the area, at least 10 times per year.
Stayed 2 nights in Aug 2023
Response from Hotel Representative on 23 Aug 2023
Thank you for taking the time to share your experience. While certainly no excuse as it is unacceptable to have our guests have to wait for so long, the property was experiencing phone issues during this time which have since been resolved. We hope that you will give us another try!

10/10 Excellent

Alejandro

Liked: Staff & service
It what great
Stayed 7 nights in Aug 2023

8/10 Good

Marvinna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Cheap Place to Lay your Head
This felt like a combination of hotel and an apartment stay. I expected a standard hotel however when arrived at 3pm ut was a pleasant surprise (booked on line). I asked about a maid service and she said they don't have it. Everyone seemed friendly enough however it was an odd experiencing since I didn't realize this was there business model OR the manager was saving cost. We were spending much time at the hotel so we didn't care much since it was cheap per night however I think we could have had full service. If you just need a cheap place to crash this would be OK. The TV was small, the was a smoky smell all the time however the WIFI was great, the hotel was set up so that we had a 2 burner cooktop, and full refrigerator,/freezer.
Stayed 13 nights in Aug 2023

2/10 Terrible

Colleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t have reservation. They said Expedia screwed up and we need to call you to get our money back
Stayed 1 night in Jul 2023

2/10 Terrible

Marvinna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful~Never again
Worst hotel we've ever stayed in. Dirty, bugs... you name it, they had it.
Stayed 2 nights in Jul 2023

6/10 Okay

Dean

Stayed 1 night in Jun 2023

2/10 Terrible

Rick

Stayed 1 night in Jun 2023

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT stay here
Hallways smell like dog and my room was infested with roaches. We immediately left and asked for a refund when we saw the condition of the room. I have not received my refund.
Stayed 1 night in Jun 2023

2/10 Terrible

Jessie

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
It was like clean clothes on a dirty body. Putting on perfume after a workout.
Stayed 1 night in Jun 2023

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Run, run far away! Go anywhere but here!!!
0/5 starts for me! Do not stay here! When I first booked this hotel it said there was a pool and breakfast. Upon arrival i found out that they did not have a pool and there was no breakfast. Now that I’m back in to write this review it seems as if they updated it to reflect that however at the time of booking it said pool and breakfast. Now, those are minimal complaints which I was okay with. Check in wasn’t until 3 and we had a wedding at 3 so during cocktail hour I went to the hotel to check in. When I got to the front desk, I noticed an odd odor that I couldn’t put my finger on. I checked in and went back to the wedding but man do I wish I would of checked the room before I went back the wedding. When we returned around 10pm, the parking lot was packed. Lots of traveling workers and they were tailgating, blaming music and drinking. You could smell weed through the parking lot and as you enter the building. We got our stuff and our 4 kids and headed inside to give it a try. Upon entering, you could tell that this was not exactly a hotel but more of a crackhouse. I wish I could say I’m overacting but I’m not. It’s extremely sketchy. When we got to our room, it had an Uninviting, uncomfortable feeling and the floors were very sticky. The room was more beat up and looked barley like the pictures posted on here. We immediately turned around and left. It’s far from family friendly and quite frankly, should be shut down.
Stayed 1 night in Jun 2023

2/10 Terrible

Brent

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited 30 plus minutes to check in and had to leave before we could get checked in because of schedule. Came back later that night, and hotel was overbooked and seemed quite sketchy. Finally got a room after another 45 minute wait.
Stayed 1 night in May 2023

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not the Best
There were many holes in the walls of our room and the floor was super sticky. The hallways reeked of marijuana, were super loud, and teenagers yelling and screaming through the hallways and parking lot. About 10:30 at night multiple police showed up due to partying and people hiding in rooms.
Stayed 1 night in May 2023

10/10 Excellent

Mariano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly can’t really complain about nothing . Everything is clean when you get here. I usually wipe the whole room down before I even unpack at the place I’m staying and I was impressed with them in this location cause there was not one mark on my wipes. Been staying here a month and not one issue
Stayed 23 nights in Apr 2023

2/10 Terrible

Vaida, Stickney

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You must treat the hotel for bedbugs before you rent to anyone else again. It was no pets but the pets were in every corner. Someone used the front door for bathroom purposes.
Stayed 1 night in Apr 2023

2/10 Terrible

Stuart

Stayed 6 nights in Jan 2023

10/10 Excellent

Johnni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely recommend this hotel!!
Stayed 7 nights in Mar 2023

2/10 Terrible

Stacy

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! The whole hotel smells like smoke and weed. Our room was filthy and looked like it hadn't been cleaned the last 5-6 guest stays. There was hair and stains in the bed. The bathroom was disgusting. Everything in the room was damaged including the curtains that were half ripped down. Nothing looks like the pictures. We couldn't even stay overnight the smell was so bad and we didn't want to touch anything for fear of getting bed bugs. We stayed in our room for about 5 minutes and walked out to find a new hotel. Go anywhere else.
Stayed 1 night in Mar 2023
Response from Hotel Representative on 9 Mar 2023
Thank you for taking the time to review your recent attempt to stay with us. We regret that you did not find the property and accommodations up to standards and would welcome the opportunity to connect with you directly to obtain more information so that we can look into this properly and ensure our team performs at higher levels going forward as we strive for a clean and safe environment for all our guests.

6/10 Okay

Anshuman

Travelled with partner
Disliked: Amenities, property conditions & facilities
There is nothing to like at this property - I mean really! Check-In was smooth, but upon entering my room I found the wood blinds on the only window badly manhandled and damaged. Looked like a teenage kid had a temper tantrum and took it all out on the blinds. The air inside was cold, and when I turned on the heater, all it did was throw out musty air. The hallway outside one could hear people talking and moving around at around 2:45AM - very shabby type of an environment! The shower didn’t want to let go of any water and barely had a sprinkle. The room smelled of pet-odor. I hardly got any sleep all-night and got up groggy. This property is absolutely no good even if your stop is for a good night’s sleep (mine was a stop during a road-trip).
Stayed 1 night in Feb 2023

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, friendly staff, and everything works. Had full fridge, microwave, and 2 burner- but no coffee maker! Could hear people walking above during night.
Stayed 1 night in Feb 2023

2/10 Terrible

Jeff

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had bugs and food scape on the floor. Base boards were dirty. No staff on Christmas Day.

8/10 Good

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was last minute so I wanted something “cheap”. The pricing was what I was looking for. The staff was really nice and helpful. However, I got charged twice. The room was ok. I was kinda disappointed that there were only two pillows on the mattress and I never got new towels. If I really want something cheap that’s last minute I will stay here again.