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"Very clean hotel and staff were great. I stayed in the supreme pods which great but with a few exceptions. My main issue is that the matresses are soo hard, you may as well sleep on the floor. I had to buy a matress topper at DCM which was definitely worth it as it made it more tolerable. The other issue is noise, i could deal with nearby snoring etc but some people would make no effort to stay quiet and the floors are extremely loud. It is literally impossible to walk quietly down the hallway, even just in socks or slippers. Overall though, its definitely a good place to stay considering how much cheaper it is compared to staying in Hirafu, and the shuttles are great. "

"spacious room. Convenient snow gear locker. Nice onsen"

"Even though their lockers for ski in, ski out was down a set of stairs, once you store your items, it was within easy reach of a ski lift. The hotel itself is a bit dated but totally made up for by the convenient amenities and super friendly and helpful staff. The store inside had good selection of basics. While no microwave in the room, they had one in the lobby you can use. Booked a room with private onsen and the view of Mt Yotei was gorgeous! "

"Clean and spacious room. Nice onsen."

"everything is fine"

"The location is good. But the food is not that great if you are not a fan of sashimis. Also allergic to crabs and was not informed about them in the menu. And there is no replacement options."

"What stood out for me was the onsen and the ryokan room we booked. Loved the touch of traditional and modern."

"Great views!"

"Highlight was definitely the onsen. This is the best onsen I have ever used in any area of Japan. It's huge, there are so many different options for baths, and the women's open air bath was so beautiful and picturesque in the middle of winter, right next to a snow covered mountain. It was spotless clean and they provide so many amenities. We stayed in a Japanese style room and it was lovely. The different wings weren't actually as spread out as it seemed so nothing was too far away. Buffet dinner and breakfast were great, lots of variety and lots of vegetarian options which I was worried about! Hands down the best spot for Jigokudani and the boardwalk and park trails (most of the trails were closed for winter though). An easy short stroll to the valley and in the other direction cute souvenir shops. Definitely recommend :)"