Family Room | In-room safe, iron/ironing board, free WiFi, bed sheets
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Reviews of Omega Residency

3.5 out of 5
Omega Residency
HD Lama Rd, Chauk Bazaar, Darjeeling, West Bengal

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 2 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

5.4/10

Staff & service

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

BALRAM

Travelled with family
Disliked: Staff & service
Do Not book this hotel
We had an unpleasant stay experience. During the winter season, we faced issues with heating. When we requested the heater, they insisted on an additional charge of Rs 1000. Despite booking a stay with buffet breakfast, the hotel did not provide a buffet; instead, they offered a limited menu with options like puri sabji, paratha, or bread with tea. I do not recommend this hotel due to the rude and unresponsive behavior of the staff.
Stayed 1 night in Nov 2023

6/10 Okay

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, central, but can be noisy.
Relatively good location close to down town sites. Clean rooms and hot water. Linens smelled fairly fresh. Screaming child till midnight somewhere downstairs echoed through the hotel. Staff was helpful in general. Buffet breakfast had 3 Indian options. Lots of options for food close by. Ok value for money.
Room view
Stayed 1 night in Oct 2023

10/10 Excellent

Subhankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022