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Reviews of BL Airport Hotel

3 out of 5
BL Airport Hotel
Njia Panda Road Off Njia Panda Str., Dar es Salaam

Reviews

6.6
Rating 10 - Excellent. 6 out of 41 reviews" "
Rating 8 - Good. 8 out of 41 reviews" "
Rating 6 - Okay. 20 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Márcio

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good experience, even if just a few hours
A bit disapointment when I arrived late night, and although I had requested the shutle service, no shutle was available, even after I called the hotel. Very limited amenities (1 small soap) and the pressure of water was extremly low. Eventhough it was very late (after 1 am), there was someone with loud music in another room. The only positive aspect is the convinient location, close to the airport if you are transiting for a few hours.
Stayed 1 night in Feb 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiting to fly
So close to the airport, you can see the planes taking off. Very peaceful and quiet area. Not much going on in the area. If you need to be close to the airport and want a free shuttle to make sure you arrive at the airport on time, i would recommend this hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Lyndell

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Aggrey

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight got delayed a few hours so I just needed somewhere to rest. This location was perfect as it was close to the airport. Elizabeth who was at reception was very friendly and got me a room very quickly. The wifi wasn’t working so she allowed me to use her hotspot to track my flight. I was very appreciative of that sweet fester. I only stayed about 6 hours. The room was clean with a decent shower and a balcony overlooking the village. The roads to the property however is terrible. This is a perfect layover spot. The staff is very helpful and friendly.
Stayed 1 night in Dec 2021

6/10 Okay

Christine

Business traveller
Liked: Amenities, property conditions & facilities
Infrastructure is okey, including good TV reception, AC, wifi but they need to maintain the shower facilities and provide cleaner linen & towels. Staff were extra hospitable and kind at reception desk and dining. However they need to raise their bar on breakfast varieties to include fresh fruits and juices, pancakes, cereals etc and timeliness in serving and preparation that goes with it.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable
Reception service was professional and accomodating, Hotel comfortable, great stay
Stayed 1 night in Apr 2021
Response from Haikael on 16 Apr 2021
Dear our esteemed guests, Thank you for taking your time and share with us your review regarding your experience at our hotel. We promise to keep on providing good service and maintain our professionalism. Kind Regards Haikael General Manager

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Feb 2021
Response from Haikael on 10 Mar 2021
Hello Raymond Thank you for taking your time and share with us your overview regarding our hotel. Kind Regards

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse place ever
Well what can I say, i would not rate this hotel more than half a star. I apprecaite its mainly used for 1 night stays being an airport hotel however not having hot water, linen being dirty, finding cockroaches in bathroom and being charged higher prices than those listed on the restaurant menu is really not acceptable. Yes it is cheap however so are alot of other hotels in the area. Dont stay here!!
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Airport pick was pre arranged but 45 mins late. Hotel is close to airport and was used for an extended layover rather than staying in the airport. Staff is friendly and hotel is very basic.
Stayed 1 night in Jul 2020
Response from Reservations on 21 Jul 2020
Dear our esteemed guest, Thank you for taking your time and give us your review regarding our hotel. We apologize for late pick up due to traffic jam. But we do promise to be on time as we normally are. Thank you for booking with us.

6/10 Okay

Chris

Liked: Staff & service
Dar es Salaam
Great staff and near the airport. Shower wasn't working.
Stayed 1 night in Jan 2020
Response from Bl on 10 Feb 2020
Dear Chris we are so grateful to receive this comment and we humbly apologize for any inconveniences , we look forward to host in future Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was large,very clean, and well appointed. It had a super king size bed and air conditioning. The restunt
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place. Picked us up from the airport on time. Very nice facility, big room with balcony, great stuff and amazing breakfast. Thank you so much. We will be back !!!
Stayed 1 night in Mar 2019
Response from GM on 15 Apr 2019
Thanks your most welcome, regards Bl hotel team

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It was very close to the airport which was nice. The road to get there was extremely bumpy and not paved though
Stayed 1 night in Feb 2019

6/10 Okay

Andy, England

Liked: Staff & service
Useful for an over night stop at the airport.good collection service.
Stayed 1 night in Nov 2018
Response from Tabitha on 19 Nov 2018
Thank you so much for your feedback,welcome back BL HOTEL

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, room comfort
Friendly and Helpful Staff
I stayed at this hotel twice. It is very close to the airport making it ideal for early departures and late arrivals.The rooms are clean and comfortable. The air conditioning worked well, although hot water seemed to be a problem. The rooms I stayed in had balconies. The wifi generally worked well. The hotel has a restaurant which serves good food (and beer). However, the biggest plus point for me, and it is a huge plus point, is the friendliness and helpfulness of the staff. I look forward to returning to this hotel.
Stayed 1 night in Nov 2018
Response from Tabitha on 10 Nov 2018
dear kenneth thank you so much for your good feedback,and we sorry for any unsatisfied service you miss from our hotel we promise it wont happen again,welcome back BL HOTEL. regards,tabitha

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent. Some of our party arrived late and the staff was very accommodating. They have an in house restaurant and the food is great. Will stay there again
Stayed 1 night in Sep 2018
Response from Tabitha on 8 Nov 2018
Dear guest Thank you so much for your good feedback,we love your presence welcome back BL HOTEL.

6/10 Okay

Verified traveller

Liked: Room comfort
OK for DAR Airport stopover
Trying hard to please---price is good==would use again , only as a stopover Hotel
Stayed 1 night in Oct 2018
Response from Tabitha on 8 Nov 2018
Dear guest Thank you so much for your good feedback we still love you, for anything wrong we are trying to improve our service,hope we will have your presence again.

4/10 Poor

Joanna

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth your comfort for convenience.
I only booked this place bc I had to stay a night close to the airport. I had no expectations it was going to be nice and that was fine. But I was expecting toilet paper and to be able to shower. Not worth it even for a short night.
Stayed 1 night in Jul 2018
Response from TABIHA on 22 Sept 2018
dear joanna thanks for your stay,we sorry it wont happen again we love your presence..your most welcome

6/10 Okay

Verified traveller

Liked: Staff & service
Forgot to include airport transfer dispite communicating before hand, which was a big draw to stay here.
Stayed 1 night in Jul 2018

10/10 Excellent

Patricia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, staff nice, breakfast included and the only negative for me is the loud music for morning prayer.
Stayed 1 night in Jun 2018
Response from Fadhili mkulukulu.general manager on 10 Jul 2018
thankx alot for your good recommendation for us ,also we apology you for disturbance .we love our guests ,we love every one .your will come back .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful.
We arrived in Dar Es Salaam at 2:30 am. Luckily the BL is very close to the airport so it didn't take long to get there. The two staff members on duty, plus the security guard, helped unload our van and carry our bags to our rooms. They also gave each of us a bottle of water upon check-in. In the morning we were provided a nice breakfast in the dining room. The waitress was very pleasant as well. The only drawback was the there was hardly any water pressure to take a shower with the hand-held shower wand. It barely dribbled out so a quick rinse was all that could be had. But overall the room itself was fine for the short amount of time we spent there.
Stayed 1 night in Jun 2018
Response from Fadhili mkulukulu.general manager on 10 Jul 2018
Thanks a lot for your comment,also we apologize your for anything bad happened we pledge you that it doesn't happen again .

6/10 Okay

Magdy, Cairo, Egypt

Disliked: Cleanliness, property conditions & facilities, room comfort
It has convenient location to airpoyfor overnight
The hotel is new and is still under construction ( no operating lifts). Staff are friendly but need to develop experience
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
needs more facilities, like functioning TV
location near to airport but the war to it is very bad
Stayed 1 night in Jun 2018

6/10 Okay

Norman, Markham, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap Hotel near Dar Airport
The BL Airport Hotel is a budget hotel near the airport down ~ 1 km of rough road. The hotel is fairly new. They started off on the wrong foot with me as they'd indicated they'd pick me up at the airport, but then forgot, so had to call. The staff were friendly, although they could use some practice for English fluency. The water in the shower comes at a slow flow, but other than that the stay was ok
Stayed 1 night in Apr 2018

6/10 Okay

Ann, Dodoma, Tanzanis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
The staff was friendly and tried their best, but there was no Internet connection and no one fixed the problem. Things that were supposed to be in the room (e.g., bottled water, remote controls) were not. The front desk did, however, remember my 4:00 am wake-up call. No elevator up to the rooms--only stairs.
Stayed 1 night in Mar 2018
Response from bl on 21 Mar 2018
Dear Ann,thaxs for your stay.Indeed we are working at our best! Internet is now at fullest speed,bottled water & remote controls available. u a welcome!!

6/10 Okay

P e

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Would stay again
As an airport stop, this hotel is inexpensive and close by. The food was great but took a while. I think this will improve with time as the manager is dedicated and the staff are still learning. Overall a nice experience. I arrived late and the manager was good enough to get data for my phone, which I should have got myself in advance. As in most places in Tanzania, it's better to get data for your phone than rely on hotel wifi
Stayed 1 night in Mar 2018
Response from bl on 21 Mar 2018
dear P e , your stay at BL HOTEL is highly appreciated. All observations are noted and improved. Cheers!!

6/10 Okay

Tony, Daresalaam

Liked: Cleanliness
Not yet up to speed
No slippers in the room, poor breakfast and under staffed. Poor road leading to hotel
Stayed 2 nights in Feb 2018
Response from bl on 21 Mar 2018
Dear Tony we thank u for staying at BL HOTEL, the rooms are both clean & hygienic enough however slippers are available in case needed. Breakfast is now improved.Road is maintained. u a warmly welcome again!!

2/10 Terrible

Matthieu

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Esteban

Stayed 1 night in May 2022

8/10 Good

MESUK

Stayed 1 night in May 2022

8/10 Good

Samuli

Ok value airport hotel
An ok hotel walking distance from the airport. They also offer a shuttle service, but the pick-up agreed for our late arrival didn't show up and the proprietor was not answering at the hour, so we had to walk. Luckily the hotel is only 20 minutes walk from terminal 2 and not that difficult to find, even in the dark. The comfort is African standard: ear plugs and a sleeping mask are recommended.
Stayed 1 night in Dec 2020
Response from Haikael on 20 Jan 2021
Hello Samuli Greetings from Bl Hotel, Thank you for taking your time and share with us your experience at our hotel. I Apologies for not being on time to pick you up at the airport upon your arrival. We will make sure it will not happen again. Thank you for booking with us and we do hope to see you back again. Kind regards Haikael General Manager BL Airport Hotel

8/10 Good

Bourhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ça va
Ça va
Stayed 1 night in Feb 2020
Response from Haikael on 20 Feb 2020
Dear our esteemed guest Thank you for sharing with us your experience regarding your stay. We promise to keep on maintaining professionalism.

8/10 Good

CHUNG CHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Bl on 10 Feb 2020
Dear Chung Chin ,we are so grateful to receive this review , we kindly look forward to host you further

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from Bl team on 30 Oct 2019
Thanks your most welcome

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Araceli

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Välj inte denna hotel
Förväntade mig mer för det priset. Området är inte fint men nära flygplatsen. Personalen var väldigt hjälpsam och ordnade middag för oss. Vi såg en muss i matsalen. Väldigt lite vatten i kranen för att duscha ..
Stayed 1 night in Dec 2018

4/10 Poor

Bjørn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from manager on 9 Oct 2018
thank you

6/10 Okay

Sabahudin

Stayed 1 night in Aug 2018

6/10 Okay

Fredrik

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
charmigt, men enkelt
Nytt hotell med sina fel och brister. Det är charmigt, men enkelt. Hotellet ligger nära flygplatsen, men vägen dit går igenom fattiga områden med riktigt dåliga vägar. Restaurangen ttar god tid på sig att servera. Välldigt dåligt vattentryck, så ducha kan man knappt.
Stayed 1 night in Jul 2018

6/10 Okay

Maggan, Malmö Sverige

Nybyggt. Måste ta sig dit med taxi. Ingen hiss i övrigt rent, trevlig personal.
Stayed 1 night in Apr 2018