"Caveat: "We stayed in a room which hasn't yet been updated, so the other rooms might be better"
The "AC" was atrocious, we had our 1 year old with us and we all struggled through the night in a sweltering room. There was no way (that worked) to control it so we assumed it was controlled centrally.
The room was a good size but dated. The curtains let in too much light. The bathroom, in particular the shower area was mouldy and not what you'd expect from a 4 star hotel.
However the toiletries...
"We booked this for the good price and it ended up being a wonderful surprise. The kids area and the pool and Spa and rabbits and guinea pigs were all awesome. The room was tiny but comfortable and there was everything we needed. The breakfast was fantastic. We decided to eat dinner there too and it was seriously so so good. I would definitely come here again. Also it was quiet even though it was full and had plenty of kids! "
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