Outdoor pool, pool umbrellas
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Reviews of Hotel del Sur

3.5 out of 5
Hotel del Sur
San Isidro Del General, Daniel Flores, San Jose

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 23 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, buen servicio, la gente muy amable
Stayed 2 nights in Dec 2020

8/10 Good

Sergio, Escazú, Costa Rica

Travelled with family
Liked: Cleanliness, staff & service
Nice place, very nice staff, good food. Rooms are a bit outdated but besides that its a great deal!
Stayed 1 night in Nov 2020
Response from Stefanny on 2 Dec 2020
Thank you for your comment its very important for us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
I was in CR for 7 nights - my best stay and value was at Hotel del Sur. I couldn't find the place upon my arrival - thank goodness Stephanie at the front desk spoke great English and was able to guide me to the hotel. I came to learn all of the front desk staff spoke good English actually. Not only did Stephanie help me find the place, but she was super friendly and accomodating regardless of my late hour arrival. I'll definitely be staying here again on my next visit.
Stayed 1 night in Feb 2020

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for the money
I always have a great stay here. The room is very clean and comfortable. The staff is excellent and it is always clean. The included breakfast and menu items are great as well.
Stayed 3 nights in Feb 2020

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service
Great staff rooms need work
Great check in nice staff and the grounds and gardens are very well kept. The pools and restaurant areas were good. The restaurant staff was excellent and very attentive. Food and drinks were good and breakfast was. Great. The rooms were very basic and needed work or paint. No chairs or tables in room. Rooms were large and bathroom shower leaked. Hotel was built 40 years ago and could be very good place to stay. We would still go back if going through San Isidro General.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The work out room was great and lots of things for children to do. so many amenities, tennis courts, pool table etc. Did not like the fact that the shower was not fully enclosed. Water kept getting all over the floor even though we pointed the shower head at the wall. The safe box did not work. Otherwise the room was fine.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

4/10 Poor

Phil, Vancouver, BC

Liked: Staff & service
Disliked: Cleanliness
Expensive hotel, friendly staff
Hotel staff is friendly and helpful, and hotel in general is OK. Room floor was not really clean, lighting could be better (only one source of light in the room, and not very warm). Shower water was hot, which is always nice in Central America, but we had the visit of a cockroach in the morning. The hotel has a nice swimming pool and a nice restaurant with tasty food (slightly overpriced, though), but the pool table had no cue sticks or balls readily available... The casino is a nice option to waste some time and money, and is smoke free, which is definitely a plus. Overall disappointing for the price paid. Welcome to Costa Rica, I guess...
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James

Liked: Cleanliness, staff & service
INTERESTING COMBINATION OF AVAILABLE ACTIVITIES.
FOOD WAS VERY GOOD. SWIMMING POOL VERY BIG AND NICE. PLEASANT MUSIC IN BAR. ROOM NEEDED MORE LIGHTING. BEDS WERE HARD. STAFF WERE NICE.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great option
The hotel is 3kms away from the san isidro its location is great and is front of the only mall in the city the new part of the hotel is great the best option in the city
Stayed 1 night in Feb 2018

8/10 Good

jose, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night
Hood breakfast, good for the price you are paying.
Stayed 1 night in Feb 2018

8/10 Good

Kathleen, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Center of Everything
We stay at this hotel whenever we are in San Isidro. Food is good, pretty atmosphere, has air conditioning, queen beds. It is right next door to the Expo that comes in February, and right across from the Mall and a movie theater.
Stayed 1 night in Feb 2018
Response from Hotel del Sur on 6 Feb 2018
We appreciate that you choose us when you come to San Isidro. Hope to see you again.

8/10 Good

Chris, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place as a base and to relax
Helpful and friendly staff with an excellent pool good restaurant and lots of outdoor space to relax.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic room. Pools- nice, restaurant-nice. Good location for our stay. Loved watching the fitness classes, and Firday night dance

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Jon and Fred
Nice

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Rolando, Brooklyn, NY

Disliked: Room comfort
Best place to stay in the area
Nice pool and gym. Great food at the restaurant, though overprice.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel in the area
I stayed at the hotel for 2 nights on a business trip. The hotel is a country club in San Isidro. It has a nice pool, hot tub, tennis courts, full gym, restaurants, and a casino. Hotel: I was there during low season, so I pretty much had most of the hotel to myself. The hotel staff wasn't very friendly, but they answered most of my questions and made some effort to be helpful. Just not friendly. They do have secure, gated parking which is included with your room, and the hotel is on the Panamerican highway, so it is very accessible. The rooms are big and well kept. Some limited toiletries in the bathroom, but everything is clean. The AC worked well. The beds were hard - I sleep better in hard beds, but some people may find it uncomfortable. Restaurant: the food was decent, though some dishes overpriced for the location. The restaurant staff was very friendly and courteous. The breakfast was a very typical Costa Rican dish, and overall food quality was good. Gym: the hotel/club has a full gym where many of the locals are members, so it is usually packed. But it's a very complete gym for a hotel. I think I saw a personal trainer there as well, in case you need it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not too many choices in this area, not a great hotel but best in town. good pool, gym and tennis courts

6/10 Okay

Luis Pablo

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Buen Hotel para estar en Pérez Zeledón
la ubicación es muy conveniente. La oferta de habitación estaba buenísima, Las habitaciones son limpias. El personal es muy amable. Sin embargo hay ruido en las mañanas y puede haber mas ruido por las cercanías del gimnasio. Pero en general me gustó
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was good the first day but it got worse and worse. Over the weekend the hotel got crowded with people with a day pasos. This prevented a good service and the waitresses took very long to place an order.
Stayed 3 nights in Sep 2020
Response from Stefanny M. on 8 Oct 2020
We are very sorry for what happened, keep in mind that this comment has helped us to pay more attention to those details.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

William

Stayed 1 night in Jun 2020

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran experiencia para un dia de trabajo
Excelente atencion y medidas de higiene, super recomendado. El desayuno y la atence en el restaurante sin igual.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar bonitas las instalaciones todo muy bien
Stayed 2 nights in Feb 2020

8/10 Good

Faem, San ramón

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente muy familiar , excelente comida y un gran personal
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin nada que detallar, sin nada que destacar, sin nada que detallar
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy comodo
Muy bonito confortable para descansar en viaje de negocios
Stayed 1 night in Mar 2018

10/10 Excellent

María Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo, bien ubicado, relajante piscina
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para descansar, confortable
Hotel muy lindo, hermosa vista, personal muy atento, servicio impecable.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alejado del centro 5km, discreto, bonito
excelente servicio, buena comida, personal muy amable, buenas instalaciones
Stayed 2 nights in Feb 2018

8/10 Good

Viviana

Liked: Cleanliness, staff & service
Mi estadía fue buena. Considero que el hotel necesita remodelación para ser catalogado de 4 estrellas. El desayuno lo deben variar para desayunar algo diferente todos los días.
Stayed 2 nights in Feb 2018
Response from Hotel del Sur on 15 Feb 2018
Estimada Viviana Agradecemos su comentario, eso nos ayuda a buscar siempre la mejora para nuestros clientes y su satisfaccion. Saludos,

8/10 Good

Alberto

Liked: Cleanliness
Buen ambiente familiar
Servicio de restaurante bastante bueno, las habitaciones reflejan los años sin remodelar. Las piscinas lo mejor del hotel
Stayed 1 night in Jul 2017

8/10 Good

Daniel , Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable y limpio
Muy buen hotel para cualquier tipo de estancia, el personal muy atento, la habitación muy limpia, 100% recomendable

6/10 Okay

Marcela, Heredia

Disliked: Property conditions & facilities
Personal amable en hotel en decadencia.
Nos cambiaron de habitacion 4 veces porque el AC no funcionaba. Desayuno bueno.

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen hotel
excelebte ubicacion, y atencion