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We enjoyed staying at this beautiful boutique hotel on lake Erhai. The room was great w a nice view of the lake, comfortable bed and great shower. Breakfast buffet was excellent. The staff was very nice. Would definitely come here again.
Margarethe
Stayed 2 nights in May 2024
Response from Chili Biao on 12 May 2024
Dear Margarethe,good morning!Thank you for choosing hotel indigo Dali Erhai and having a pleasant time here. The hotel is committed to bringing you a pleasant stay experience with considerate service,good environment and beautiful scenery. Meanwhile, Every staff is sincerely to improve the excellence of the honor, Thank you for sharing your precious feelings with us, I 'm look forward to your next stay. Best wishes!General Manager Simon Chen
10/10 Excellent
b
21 Jan 2024
b
Stayed 3 nights in Jan 2024
10/10 Excellent
Li
Travelled with family
13 May 2023
Liked: Property conditions & facilities
Li
Stayed 3 nights in May 2023
Response from General Manager Simon Chen on 15 May 2023
Dear guest: Warmest greeting from Hotel Indigo Dali Erhai. Thank you for choosing Hotel Indigo Dali Erhai and giving us your recognition. The new and the old Dali culture embedded in Indigo Culture, and artistic atmosphere perfectly interweaves with the extraordinary hotel designing, and a condensed Dali culture spreads in front of you, which tells the history and modernization of Dali, there will be the most comfortable journey on the ownership of the land. Look forward to seeing you again and have a nice trip!
Room was rather small compare from what you see in the images. The view was great.
The bathroom area was quite nice however the setting is a bit awkward. The washstand & the shower room are right in front of the entrance.
And the service didn't seem to match
Verified traveller
Stayed 2 nights in Dec 2020
Response from Roy TAN on 30 Dec 2020
Thank you very much for choosing Hotel Indigo Dali Erhai and taking time to provide your valuable feedback. We feel sorry that our room size and layout did not meet your expectation. At the same time, we will continue to conduct trainings in order to improve service level. Look forward to welcoming you back to the hotel, by then, we hope you will see a different us. General Manager Roy TAN
Truly amazing .- from location to service to care .... location is simply unmatchable .... staff made us feel so wanted and served with distinction, despite the language barrier. Ms Lili Lao and Mr Justin deserve a special mention and are an asset to the hotel - they even saw us off till the cab just as we do to friends and family 😊
Rekha
Stayed 1 night in May 2019
6/10 Okay
Verified traveller
17 Sept 2018
Hotel is pretty new. Good view but next to the road,should have triple glazing then double noisy.
Security is enhanced for women and children, great and too view to enjoy the sea.
Chenguang
Stayed 1 night in Jul 2022
Response from Simon Chen on 19 Jul 2022
Dear Chenguang:Good afternoon,!Thank you for sharing the experience of your stay at Indigo Dali Erhai. It‘s our honor to offer you satisfactory service. The hotel Setting at a dazzling place, next to Erhai Lake and overlooking the Cangshan Mountain, with the amazing view of the scenery. We attach great importance to your suggestions on hotel security, the hotel team will reflect on them and continuously improve and improve them. We sincerely look forward to seeing you again and wish you a pleasant life! General Manager Simon Chen