Exterior

Reviews of La Quinta Inn & Suites by Wyndham Dalhart

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 226 out of 493 reviews" "
Rating 8 - Good. 158 out of 493 reviews" "
Rating 6 - Okay. 64 out of 493 reviews" "
Rating 4 - Poor. 35 out of 493 reviews" "
Rating 2 - Terrible. 10 out of 493 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the appearance of Dalhart fool you. It may be an older town and a bit run down, but the hotel is clean and comfortable. I would recommend it.
Stayed 1 night in May 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was remodeled, rooms were pleasant and comfortable. Breakfast area was clean and there was a good selection of food and drinks for guests.
Stayed 1 night in May 2024
Response from Jennifer Flores on 13 May 2024
Dear James, We're thrilled to hear that you enjoyed your stay with us after our recent remodeling! Creating a comfortable and pleasant atmosphere for our guests is our goal, and we're delighted that you found the rooms to your liking. It's great to know that you also appreciated our breakfast area and the variety of food and drinks available. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jennifer Flores on 2 May 2024
Dear Paula, Thank you so much for the fantastic review! We're thrilled to hear that you had a five-star experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 Okay

debrah

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The employees did their best with what they had. The outside needs a more friendly appearance. Did not make us feel uncomfortable when pulling into parking lot. And it was almost twice the price as our stay at same hotel in Clive Iowa the very next day.
Stayed 1 night in Apr 2024
Response from Jennifer Flores on 17 Apr 2024
Dear Debrah,Thank you for sharing your feedback with us. We're glad to hear that our employees made your stay pleasant despite any external challenges. We appreciate your observation regarding the appearance of the exterior and will certainly take it into consideration for future improvements. Regarding the price discrepancy, please know that our rates are based on various factors including location and the time of year. We strive to offer competitive pricing while providing exceptional service and amenities. We hope you'll consider staying with us again in the future.

10/10 Excellent

Emily, Caldwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking for truck and trailers! Clean and comfortable rooms.
Stayed 1 night in Apr 2024
Response from Jennifer Flores on 15 Apr 2024
Dear Emily, Thank you for leaving such a positive review! We're delighted to hear that you found our parking accommodations suitable for your truck and trailers, and that you enjoyed the cleanliness and comfort of our rooms.Providing a comfortable and convenient experience for our guests is always our top priority, and we're glad to know that we met your expectations.If your travels bring you back to our area, we'd be honored to host you again. Please don't hesitate to reach out if there's anything else we can assist you with in the future.

10/10 Excellent

Jared

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastically clean and the breakfast was superb.
Stayed 1 night in Apr 2024
Response from Jennifer Flores on 8 Apr 2024
Dear Jared, Thank you so much for your glowing review! We're delighted to hear that you found our property exceptionally clean and enjoyed the breakfast. Providing a comfortable and welcoming experience for our guests is always our top priority. We hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Rondell

Only drawback was access to front door for using luggage carts.
Stayed 1 night in Mar 2024
Response from Jennifer Flores on 3 Apr 2024
Dear Rondell,Thank you for your glowing review and for sharing your feedback with us. We're delighted to hear that you enjoyed your stay overall. We appreciate your comment about access to the front door for using luggage carts, and we'll definitely take that into consideration to improve our guest experience. We hope to have the opportunity to welcome you back again soon!

6/10 Okay

James

Stayed 1 night in Mar 2024
Response from Jennifer Flores on 30 Mar 2024
Thank you for taking the time to share your feedback with us. We value all guest perspectives, and we're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would appreciate any specific insights you can provide to help us improve. Please feel free to reach out to our team directly with any further comments or concerns. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a lot better than we expected. The workers were also really nice.
Stayed 1 night in Mar 2024
Response from Jennifer Flores on 30 Mar 2024
Dear Bob,We're thrilled to hear that your experience exceeded your expectations! Our team works hard to provide exceptional service, and it's fantastic to know that their efforts made your stay memorable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Staff were friendly and attentive.
Stayed 1 night in Mar 2024
Response from Jennifer Flores on 18 Mar 2024
Darlene, We're thrilled to hear that you found your stay comfortable and clean! Our team takes great pride in providing a welcoming and attentive experience for all our guests. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know!

10/10 Excellent

Emily, Caldwell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Always comfortable, reliable, great parking, and the staff is always nice, helpful, and professional.
Stayed 1 night in Mar 2024
Response from Jennifer Flores on 4 Mar 2024
Emily, Thank you so much for your kind words! We're thrilled to hear that you consistently find comfort and reliability during your stays with us. Providing excellent service and ensuring our guests feel welcomed is always our top priority. We look forward to welcoming you back again soon!

10/10 Excellent

Tina

Travelled with partner
I liked that the bed was very comfortable and room was clean and smelled good. I didn’t think the price reflected the one night stay due to the remodelling being done. I think I should’ve gotten a better rate.
Stayed 1 night in Feb 2024
Response from Jennifer Flores on 19 Feb 2024
Dear Tina,Dear [Guest],Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our accommodations comfortable, clean, and pleasant during your recent stay.We understand your concern regarding the pricing, especially considering the ongoing remodeling work. Please know that our pricing is carefully evaluated to ensure it reflects the quality of our amenities and services, even during periods of renovation.That said, we truly value your loyalty and appreciate your feedback. If you would like to discuss your concerns further or explore options for future stays, please don't hesitate to reach out to our management team. We're always eager to find ways to improve our guests' experiences and ensure they feel valued.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jennifer Flores on 11 Feb 2024
James,Thank you for taking the time to leave us a review! We appreciate your feedback and are delighted to hear that you had a positive experience during your stay with us.We strive to provide exceptional service to all of our guests, and we're always looking for ways to improve. If there's anything specific you can share with us that would make your next stay even better and earn us that coveted 5/5 rating, we would love to hear it!Please don't hesitate to reach out to us directly with any suggestions or preferences you may have. We value your input and look forward to welcoming you back for an even more enjoyable stay in the future.Warm regards,

6/10 Okay

Beate

Stayed 1 night in Feb 2024
Response from Jennifer Flores on 30 Mar 2024
Dear Beate,Thank you for taking the time to share your feedback with us. We value all guest perspectives, and we're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would appreciate any specific insights you can provide to help us improve. Please feel free to reach out to our team directly with any further comments or concerns. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jennifer Flores on 31 Jan 2024
Dear Richard, Wow! Thank you so much for taking the time to share your incredible 10/10 review! We are absolutely delighted to hear that you had such a wonderful experience during your stay with us.Your perfect rating is the highest compliment we could receive, and it truly makes our day. We're thrilled to know that our efforts to create a comfortable and enjoyable environment for our guests have been successful. We appreciate your trust in choosing our LaQuinta-Dalhart, and we are overjoyed to have had the opportunity to contribute to your positive travel memories. If there are any particular highlights from your stay that stood out to you or if there are areas where we excelled, we would love to hear more.Thank you once again for your perfect rating and for being our valued guest. We look forward to hosting you again in the future and ensuring that your next stay is just as exceptional.

8/10 Good

Laura

Stayed 1 night in Jan 2024
Response from Jennifer Flores on 3 Feb 2024
Dear Laura,Thank you for taking the time to share your feedback with us. We appreciate your positive rating of 4/5 and are glad to hear that you had a satisfactory experience during your stay.However, we always strive for excellence, and we're eager to understand how we can make your next visit even better to earn a perfect 5/5 rating. Your insights are crucial to our continuous improvement, and we would be grateful if you could share specific areas or aspects where you feel we can enhance our services or facilities.Your feedback is invaluable, and we are committed to addressing any areas that may have fallen short of your expectations. Thank you for choosing us, and we look forward to the opportunity to exceed your expectations on your next stay.Best regards,

10/10 Excellent

Carl

Stayed 1 night in Jan 2024
Response from Jennifer Flores on 31 Jan 2024
Dear Carl, Thank you so much for taking the time to leave us a fantastic 5/5 review! We are thrilled to hear that you enjoyed your stay with us and that our efforts to provide a memorable experience were successful.Your kind words truly mean a lot to us and serve as a great source of motivation for our team. We strive to create an environment that exceeds our guests' expectations, and it's immensely rewarding to know that we achieved that goal during your visit.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if there are areas where we can further improve, please feel free to share your insights. Your feedback is invaluable to us in our ongoing efforts to enhance the guest experience.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional experience.

10/10 Excellent

Joey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Pet friendly
Stayed 1 night in Dec 2023
Response from Jennifer Flores on 30 Dec 2023
Dear Joey,Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay and that our efforts to maintain a nice and clean environment met your expectations.We take great pride in being a pet-friendly establishment, and it warms our hearts to know that you and your furry friend felt welcomed. Creating a positive experience for both our human and pet guests is a priority for us.If there's anything specific that stood out to you or any way we can further enhance your future visits, please don't hesitate to let us know. We appreciate your kind words and hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer Flores on 22 Dec 2023
Dear Duane, Wow! Thank you for your fantastic 10/10 review! We are thrilled to hear that your experience with us was nothing short of exceptional. Your positive feedback is truly appreciated.Our team takes great pride in delivering the highest level of service and creating memorable experiences for our guests. It's wonderful to know that we were successful in making your stay enjoyable.If there's anything specific you loved about your time with us or any suggestions you have for us to maintain or improve our standards, please feel free to share. Your insights are invaluable.We sincerely appreciate your choice to stay with us and the time you took to share your positive impressions. We can't wait to have the pleasure of hosting you again in the future.

10/10 Excellent

Jolinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer Flores on 22 Dec 2023
Dear Jolinda,Thank you so much for taking the time to leave us a 5/5 review! We are thrilled to hear that you had such a positive experience during your stay with us. Your feedback is incredibly valuable to us, and we are delighted that we were able to meet your expectations.Our team works hard to provide exceptional service, and it's always rewarding to know that our efforts are appreciated. We hope that you felt comfortable and well-cared for throughout your time with us.If there is anything specific that stood out to you or any suggestions you may have for improvement, please feel free to share. We are always looking for ways to enhance the experience for our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Enjoyed our overnight stay. Comfy beds and pillows, very clean, friendly staff, even dog biscuits for our lab. Breakfast pretty basic but adequate. We didn’t avail ourselves but I noticed they had beer and hard seltzer for purchase along with the usual sodas and some microwave offerings.
Stayed 1 night in Dec 2023
Response from Jennifer Flores on 18 Dec 2023
Dear Barbara, Thank you so much for taking the time to share your wonderful 10/10 review! We are thrilled to hear that you had such a fantastic experience with us. It's always our goal to provide exceptional service and create memorable moments for our guests, and we are delighted to know that we succeeded during your stay.Your positive feedback means a lot to us, and it serves as great motivation for our team. We truly appreciate your kind words about [specific aspects mentioned in the review, such as service, amenities, cleanliness, etc.], and we are delighted to have contributed to making your visit enjoyable.We look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Safe travels, and thank you again for choosing us!

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 15 Dec 2023
Wow! Thank you for the perfect 10/10 review! We are absolutely thrilled to learn that your experience with us exceeded your expectations.Your high rating means the world to us, and it's a testament to our dedicated team who works hard to create a memorable and enjoyable stay for our guests.We appreciate your positive feedback and are delighted that you found everything to your satisfaction. It's guests like you who make our efforts truly rewarding.If there's anything specific that made your stay exceptional or any particular team member you'd like to commend, please let us know. We love recognizing those who contribute to our guests' happiness.Thank you once again for choosing LaQuinta-Dalhart. We can't wait to welcome you back for another fantastic experience!

10/10 Excellent

Gary

Stayed 1 night in Dec 2023
Response from Jennifer Flores on 13 Dec 2023
Dear Gary,Thank you so much for taking the time to share your wonderful 5/5 review! We are delighted to hear that you had such a positive experience during your stay with us.It's truly rewarding to know that our efforts to provide excellent service and a comfortable environment have contributed to your enjoyment. Your kind words serve as a great motivation for our team.We appreciate your feedback and are grateful for your support. If there's anything specific that stood out to you or any suggestions you have for us to further enhance our guests' experiences, please feel free to share. We are always looking for ways to improve and exceed expectations.We hope to have the pleasure of welcoming you back in the future. Safe travels and thank you again for choosing LaQuina-Dalhart!

10/10 Excellent

Billie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to, easy parking and super friendly staff. The room was very clean. This is our go to hotel as we travel from Colorado to Texas
Stayed 1 night in Dec 2023
Response from Jennifer Flores on 9 Dec 2023
Dear Billie,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that our convenient location, easy parking, and friendly staff contributed to a pleasant stay for you. It's fantastic to know that you found the room to be very clean.We truly appreciate your loyalty in choosing our hotel as your go-to stop during your travels from Colorado to Texas. Providing a comfortable and welcoming experience for our guests is our top priority, and we're thrilled to have met your expectations.We look forward to welcoming you back on your future journeys. Safe travels!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
It was fine. Area not the greatest but otherwise it’s was good. Breakfast was good.
Stayed 1 night in Nov 2023
Response from Jennifer Flores on 30 Nov 2023
Dear Robert, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are pleased to hear that you found our breakfast to be good.We understand that the area may not have met your expectations, and we apologize for any inconvenience this may have caused. Our team is committed to ensuring a comfortable and enjoyable experience for all our guests, and we appreciate your understanding.If there are specific aspects of the area that you think we could improve upon, please feel free to share your insights. We're always looking for ways to enhance our guests' overall experience.We're glad you found your stay otherwise good, and we hope to have the opportunity to welcome you back in the future.

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome! Turned bed down, and the sheets were upside down! The top of the sheet was at the bottom of the bed, then of course the bottom at the top, with the tag! Breakfast was wonderful, staff there was very, very efficient.
Stayed 1 night in Nov 2023
Response from Jennifer Flores on 28 Nov 2023
Dear Linda, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you found our front desk staff to be awesome and that you enjoyed the wonderful breakfast served by our efficient team.We appreciate you bringing the issue with the bed sheets to our attention. Please accept our sincere apologies for any inconvenience this may have caused. Rest assured, we will address this with our housekeeping team to ensure such oversights are corrected moving forward.Your feedback is valuable to us as it helps us improve our services, and we're grateful for your understanding. We hope that despite this small hiccup, you had an overall enjoyable stay with us.If your travels bring you back to LaQuinta- Dalhart, we would love the opportunity to welcome you again and provide you with an even better experience.

10/10 Excellent

Judy

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for the holiday and an anniversary party. Grandkids loved the pool, rooms were clean and staff was very nice. We didn't have any complaints.
Stayed 4 nights in Nov 2023
Response from Jennifer Flores on 28 Nov 2023
Dear Judy, Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that your stay during the holiday and anniversary party was enjoyable.It warms our hearts to know that your grandkids loved the pool – creating happy memories is what it's all about! We're also pleased that you found our rooms to be clean and our staff to be very nice. Providing a comfortable and welcoming environment is our top priority, and it's fantastic to hear that we succeeded in making your stay enjoyable.If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know. We truly appreciate your kind words and hope to have the pleasure of welcoming you and your family back on another occasion.Wishing you many more happy celebrations and safe travels!

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023
Response from Jennifer Flores on 13 Dec 2023
Dear Katherine, Thank you so much for taking the time to share your wonderful 5/5 review! We are delighted to hear that you had such a positive experience during your stay with us.It's truly rewarding to know that our efforts to provide excellent service and a comfortable environment have contributed to your enjoyment. Your kind words serve as a great motivation for our team.We appreciate your feedback and are grateful for your support. If there's anything specific that stood out to you or any suggestions you have for us to further enhance our guests' experiences, please feel free to share. We are always looking for ways to improve and exceed expectations.We hope to have the pleasure of welcoming you back in the future. Safe travels and thank you again for choosing LaQuinta-Dalhart!

10/10 Excellent

DONG MEI

Stayed 1 night in Nov 2023
Response from Jennifer Flores on 21 Nov 2023
Dear Dong Mei,Thank you so much for taking the time to leave us a 5/5 review! We're thrilled to hear that you had a positive experience during your stay with us. It's our goal to provide exceptional service and create memorable moments for our guests, and we're delighted to know that we succeeded in making your visit enjoyable.Your kind words are truly appreciated by our entire team. We strive to exceed our guests' expectations, and it's incredibly rewarding to hear that we achieved that with your stay. If there's anything specific that stood out to you or any team member who made your experience exceptional, please let us know. We'd love to pass on your compliments.We hope to have the pleasure of welcoming you back in the future. If your travels bring you our way again, we'll be ready to provide another fantastic experience. Thank you once again for choosing to stay with us and for sharing your positive feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jennifer Flores on 19 Nov 2023
Dear Anonymous,Thank you for taking the time to share your feedback with us. We're delighted to see that you had a positive experience during your stay, and we appreciate your rating of 8/10.We're always striving to improve, and your insights are invaluable to us. If there are specific aspects of your stay that you feel could be enhanced or any suggestions you'd like to provide, please don't hesitate to share them with us. Your input helps us tailor our services to better meet the expectations of our guests.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience. If there's anything we can do to ensure your next visit is a perfect 10/10, please feel free to let us know.Thank you again for choosing us, and we look forward to hosting you again soon.

10/10 Excellent

Glennys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place with friendly, helpful staff.
Stayed 1 night in Nov 2023
Response from Jennifer Flores on 19 Nov 2023
Dear Glennys,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay and that our staff made a positive impression on you. Providing excellent service and creating a welcoming atmosphere for our guests is our top priority, and we're delighted that we succeeded during your visit.Your kind words are truly appreciated, and they serve as great motivation for our team. We hope to have the pleasure of hosting you again in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to let us know. We always value feedback as it helps us enhance the overall guest experience.Thank you once again for choosing our establishment, and we look forward to welcoming you back.Best regards,

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
It was amazing. Clean room, friendly staff, and oh so comfortable bed! Will stay there again!
Stayed 1 night in Nov 2023
Response from Jennifer Flores on 7 Nov 2023
Dear Kathryn,Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing stay at our hotel. Your kind words about our clean rooms, friendly staff, and comfortable beds mean a lot to us.We take pride in providing our guests with a pleasant and comfortable experience, and it's truly rewarding to know that we succeeded in making your stay enjoyable. We can't wait to welcome you back for another fantastic stay in the future!If you have any special requests or preferences for your next visit, please don't hesitate to let us know. We're here to ensure that your future stays are just as exceptional as this one.Once again, thank you for choosing our hotel, and we look forward to serving you again soon.Warm regards,

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 29 Oct 2023
Dear Katherine, Thank you so much for your wonderful 10/10 review! We are thrilled to hear that you had such an exceptional experience during your stay with us.We take great pride in providing the best possible service and accommodations for our guests, and your feedback is a testament to our efforts. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.Should your travels bring you back to our area, we would be honored to host you once more. Please do not hesitate to reach out if you have any specific preferences or requests for your next visit.Once again, thank you for choosing us, and for taking the time to share your positive feedback. We look forward to welcoming you back in the future.

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 29 Oct 2023
Dear Frank, Thank you for taking the time to leave us a review and for choosing to stay with us. We are pleased to see that you had an enjoyable experience during your visit.It's fantastic to hear that you had a nice stay with us and awarded us a 4/5 rating. We greatly appreciate your feedback and would love to know if there is anything specific that could have made your stay even better. Your insights can help us continue to improve and provide the best possible service to our guests.We hope to have the opportunity to welcome you back in the future and aim to make your next visit a 5-star experience. Please feel free to reach out to us if you have any suggestions or requests for your next stay.Once again, thank you for your review, and we look forward to hosting you again soon.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 27 Oct 2023
Dear John, Thank you so much for taking the time to leave us a 4/5 review! We are thrilled to hear that you had such a pleasant experience during your stay with us.Our team works hard to ensure that every guest has a memorable and enjoyable time, and your feedback is incredibly rewarding to us. We hope to continue exceeding your expectations on your future visits.If you have any specific comments or suggestions that contributed to your positive experience, we would love to hear them. Your insights are invaluable in helping us maintain and improve our services.Once again, thank you for choosing us, and we look forward to welcoming you back soon!

10/10 Excellent

Andrea

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 22 Oct 2023
Dear Andrea, Thank you for taking the time to leave such a wonderful 5/5 review! We are delighted to hear that you had an excellent experience during your stay.Our team is dedicated to providing top-notch service and creating memorable moments for our guests, and your positive feedback serves as a testament to our efforts. It truly motivates us to continue delivering outstanding hospitality.We appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything specific that made your stay exceptional or any suggestions you may have to make it even better, please feel free to share. We're always looking for ways to improve and enhance our guests' experiences.Once again, thank you for choosing us, and we can't wait to welcome you back!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 21 Oct 2023
Dear Chad, Thank you so much for taking the time to leave us a perfect 5/5 review! We greatly appreciate your kind words and the time you've spent sharing your feedback. It's wonderful to hear that you had such a positive experience during your stay.We're delighted that you found your stay with us to be exceptional. Our team works diligently to provide the best possible service and create a memorable experience for all our guests, and your feedback serves as a great encouragement.Should your travels bring you back to the area, we'd be thrilled to welcome you again and provide another outstanding experience. Your support means the world to us.

6/10 Okay

Luann, Silver City

Travelled with partner
Disliked: Property conditions & facilities
The older motel has been remodeled, but the entrance needs a major overhaul. Handicapped Ramp is too steep and narrow. Steps are old and concrete is decaying. Room was large, quiet and clean, but the smell of deodorizing spray was over just over powering. Breakfast was the expected average food.
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 21 Oct 2023
Dear Luann, Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your valuable input, as it helps us to improve our services and facilities.We're pleased to hear that you found your room spacious, quiet, and clean. However, we're sorry to hear that your experience was not entirely satisfactory. We take your comments regarding the entrance and the accessibility of the handicapped ramp seriously. We understand the importance of providing a safe and accessible environment for all our guests, and we will certainly look into addressing the concerns you've raised to ensure that we meet the necessary standards.Regarding the strong scent of deodorizing spray, we apologize for any discomfort it may have caused. Our aim is to provide a fresh and clean atmosphere, but we understand that it should not be overpowering. We will be reviewing our cleaning and air freshening processes to ensure a more pleasant and balanced experience for our guests in the future.In terms of breakfast, we appreciate your feedback. We are continuously working to improve our offerings, and we will take your comments into consideration as we strive to enhance the quality of our breakfast options.We genuinely value your feedback and your comments will assist us in making the necessary improvements to provide a better experience for our guests. If your travels bring you back to the area, we would love the opportunity to host you again and provide a more enjoyable stay.Thank you for choosing our motel, and we hope to have the chance to serve you better in the future.

10/10 Excellent

Chris

Travelled with partner
Liked: Property conditions & facilities
Friendly staff provided directions to local restaurants.
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 21 Oct 2023
Dear Chris, Thank you so much for taking the time to leave us a perfect 5/5 review! We greatly appreciate your kind words and the time you've spent sharing your feedback. It's wonderful to hear that you had such a positive experience during your stay.We're delighted that you found your stay with us to be exceptional. Our team works diligently to provide the best possible service and create a memorable experience for all our guests, and your feedback serves as a great encouragement.Should your travels bring you back to the area, we'd be thrilled to welcome you again and provide another outstanding experience. Your support means the world to us.

10/10 Excellent

Noell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Beautiful remodeled room with a very comfortable bed. We had a great night's sleep for our final night away from home.
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 13 Oct 2023
Dear Noell,Thank you for taking the time to share your thoughts about your recent stay at our establishment. We're thrilled to hear that you enjoyed your stay in our beautiful remodeled room and that you had a comfortable night's sleep.Creating a cozy and comfortable environment for our guests is a top priority, and we're delighted to know that our efforts were successful in providing you with a restful experience. It's wonderful to hear that your final night away from home was a great one.Your feedback is greatly appreciated, and we hope that you'll keep us in mind for your future travels. If there's anything specific that you found exceptional or if you have any additional comments or suggestions, please don't hesitate to share. We're always looking for ways to improve our guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, updated and all the staff was friendly. The bed was so comfy... we had a great night sleep. Yes, we would recommend.
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 14 Oct 2023
Dear Darlene, We are absolutely thrilled to receive your fantastic review and the recommendation! It's wonderful to know that your stay at our property was such a positive experience.Our team takes pride in maintaining a clean and updated environment to ensure our guests' comfort and satisfaction. We're delighted that you found our staff friendly and the bed comfortable, resulting in a great night's sleep. Your feedback means a lot to us.Thank you for your recommendation, and we can't wait to welcome you back. If there's anything more we can do to make your next stay even more enjoyable, please don't hesitate to reach out.

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, quiet and comfortable.
Stayed 1 night in Oct 2023
Response from Jennifer Flores on 11 Oct 2023
Dear Ron,Thank you for your review! We're delighted to hear that you had a great and comfortable stay in our quiet room. We always strive to provide our guests with a peaceful and relaxing environment. We look forward to welcoming you back in the future!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jennifer Flores on 13 Oct 2023
Dear Kevin,Thank you for taking the time to leave a review and providing us with your feedback. We appreciate your honest rating of 8/10.While we're pleased to see your overall positive score, we always strive to provide the best possible experience for our guests. Your feedback is essential in helping us identify areas where we can improve and enhance your future visits.If you have any specific suggestions or concerns that led to the 8/10 rating, we would love to hear them. Your input is invaluable to us as we continually work to make our guests' experiences even better.We hope to have the opportunity to host you again and make your next stay a perfect 10. Please don't hesitate to reach out to us if you plan to visit in the future, and we will do our best to ensure an even more enjoyable experience.Thank you for choosing to stay with us, and we look forward to exceeding your expectations on your next visit.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from CB on 27 Sept 2023
Thank you for taking the time to review our hotel. We are delighted that you had a comfortable stay. We are looking forward to your next stay.

10/10 Excellent

Marlys

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place to stop on a cross country drive and this hotel was perfect! Comfortable and clean. Just what I needed for the long drive.
Stayed 1 night in Sep 2023
Response from CB on 26 Sept 2023
Thank you for taking the time to review our hotel. We are delighted that you had a comfortable stay. We are looking forward to your next stay.

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, breakfast was good, suite was clean
Stayed 2 nights in Sep 2023
Response from CB on 26 Sept 2023
Thank you for taking the time to review our hotel. We are delighted that you had a comfortable stay. We are looking forward to your next stay.

8/10 Good

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were awesome and very informative
Stayed 5 nights in Aug 2023
Response from CB on 26 Sept 2023
Thank you for taking the time to review our hotel. We are delighted that you had a comfortable stay. We are looking forward to your next stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from CB on 26 Sept 2023
Thank you for taking the time to review our hotel. We are delighted that you had a comfortable stay. We are looking forward to your next stay.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from CB on 26 Sept 2023
Thank you for taking the time to review our hotel. We are delighted that you had a comfortable stay. We are looking forward to your next stay.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from CB on 26 Sept 2023
Thank you for taking the time to review our hotel. We are delighted that you had a comfortable stay. We are looking forward to your next stay.