Search Hotels Near Custom House Maritime Museum, New London

"Was welcomed with join us for breakfast in the morning. Both mornings no breakfast, couldn’t use the pull and when we asked for extra towels because there are 5 of us and only 3 in the room they literally asked “how many people live with you?” Just odd, the room was clean and you can tell the hotel is updating on the inside. There is a reason the don’t show the outside. "

"Smells funky but gets the job done :)"

"They cancelled my reservation and while they offered to rebook at a Hyatt for us I had to mar at least three phone calls to finally receive my rebooking reservation! I am extremely upset because I chose the hotel specifically for its location and I booked back in October of 2025! Then they cancel the two days before I am to arrive’ seriously! The lame excuse was technical issues which allowed for overbooking! I booked in October! Why did I get moved and then the other hotel was another half hour farther from my destination! I expect better from Springhill Suites! "

"Very nice hotel. The pool area is great."

"Rooms were clean and comfortable and the staff was excellent. We will definitely stay there again!"

"Needs updating. Very old. I would stay again . Very large room."

"From start to finish it was a great stay. The desk clerk was friendly, the room was clean and comfortable and above all, the place was quiet. Another plus was the on site Italian restaurant. We’ll be back. Highest recommendation. "

"The stay itself was nice. Some of the clients of the hotel seemed sketchy. I was approached in the hallway and solicited. So that wasn't pleasant. My boyfriend reported it to the feont desk after I left. I am not sure if anything was done about it."

"Dirty, rusty bath tub. Smelled like cigarettes smoke. Noisy outdoors there was a person “talking/yellimg” on her phone in front of our door. 3:00 A.M. felt very uncomfortable "