The hotel was average all around but the staff was very helpful in a time of need. We checked in 90 mins early so thankfully they had a room.
We had a unique experience as we got admitted into the hospital the night we checked in, and stayed in the hospital both nights , only to get discharged in time to get our bags after check out.
So we didn’t actually get to sleep in the hotel beds, but the shower was luke warm, both times.
Breakfast is included although we weren’t there to have it.
There was some sort of post football game riot with about 60 people and drums going on outside the hotel for an hour when my son tried to sleep between 7-8. I guess it was still early enough for some people, just unfortunate timing for us - but we were headed to the hospital around then anyway.
The gentleman at the front was incredibly kind and helpful. When we needed medical help he called the right clinic for us and got the doctor to come to the room. I’m very grateful for his help and kindness in a time of stress.
Check out is early -10am. When we needed to delay getting the bags until 12 as we were in the hospital, they were going to charge us $40 but only charged us $20… although it was nice of them to discount it, it still left a bitter taste in my mouth I was paying more given I didn’t even sleep in the bed or eat the breakfast
It was a series of unfortunate events, not a typical experience, but what we did experience for a hotel seemed like an average 3 star hotel.