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Reviews of El Tumi de Oro Cusco

2.5 out of 5
El Tumi de Oro Cusco
Jorge Ochoa 195 Street, Santiago C4, Cusco, Cusco

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 27 reviews" "
Rating 8 - Good. 13 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
The people not really can speak English but helpful, we lefts our luggage there until we come back from Machu Picchu, 10 mins walk from centre
Stayed 1 night in Jun 2017

10/10 Excellent

XINLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Claudia, Austin TX

Liked: Cleanliness, staff & service, room comfort
More like an airbnb
This is a family house. Go there if you want quiet time. It's not close to the nice part of the city and many tours and taxis miss it bc the location is not great. But the rooms are small and you get privacy. That was what I enjoyed.

10/10 Excellent

Kevin, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Little Hostel
Jimmy (the owner) and his family are very nice and were extremely friendly and helpful. Breakfast was nice, the wifi was good, and the location is excellent - just a 5-10 minute walk from the main squares and markets
Response from General Manager on 21 Aug 2016
Thank you soo much for your opinion, indeed the services we provide we hope will please our guests and I hope you enjoyed your trip.

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hostel owner ever!
I never leave reviews, but the owner of this hostel helped us so much that I felt I should repay the favor. My father and I stayed here for the days before and after our Machu Picchu tour. On the day of the tour, the tour guide didn't arrive, and we were very worried. So the owner kept calling the tour agency until they finally picked up. He also let us keep stuff we didn't need during the trek upstairs, so that we could retrieve it when we came back. I had never been helped this much by anyone at a hostel/hotel before -- usually they just do what's listed on the listing, being standoffish and businesslike, but the owner here provided true hospitality. Overall the room was comfortable, there's free wifi, charging is great, and the people were very friendly. Thank you so much!
Response from General Manager on 21 Aug 2016
For me and my family was a pleasure to help you, thanks so much for your commentary , I hope you ejoyed your trip .

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good stop over
Jimmy was incredibly welcoming and accommodating, spending time with you to help you get your bearings and make recommendations on where to go. He has a lovely manner. The hostel is well presented at about a 15 minute walk from the centre. Good kitchen and lounging facilities. A big recommendation I would make is to have thick curtains for the glass doors and windows for keeping the rooms warm but also to keep the light out.
Response from MANAGER on 21 Aug 2016
Thank you for your suggestion, I just changed the curtains like you said. So it is better. :)

2/10 Terrible

Huixia, U.S.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible that when I got there 17th ,the door was closed and nobody was in it, and I had to wait about two hours and it was rainy at that time,but still nobody came back to open the door so we have to look for another hotel!! And the location is inconvenient and far away from the downtown!
Response from El Tumi de Oro on 25 Jun 2016
I'm terribly sorry. that day we had an emergency and we were out but I came back immediately and I couldn't meet you, I hope your understanding.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Ok but didn't get the room we booked!
It was ok, however we booked a double room but on check in were advised there were none left. We therefore got put in a 2 bunk beds room (to ourselves) instead.

4/10 Poor

Shun, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold Shower and far from main square
This does not feel like a hostel and more like someone's house. We didn't meet many people and the English level of the host was not the best. The overall stay was ok and good for the price, however there is no hot water and my girl friend caught a cold having a cold shower. Not many places in Peru have hot showers but we managed to find a hostel in Cusco which does. The distance from the main square is about a 15 minute walk which is quite far for the amount of money you pay. We found better location hostels for the same price closer in San Francisco district. We stayed a total for 6 nights and the best benefit was that there was a kitchen. The breakfast bread was really stale so was not edible though the juice was nice. To conclude I think there are better options for your money.

8/10 Good

Pam, Kingston ON

Liked: Cleanliness, staff & service
Very nice hostal owner and family
Under 10 min walk to San Pedro market and approx 15 min to Plaza de Armas Owner and family very nice and helpful. 1 member of family has good English and the proprietor makes use with Google translate (to my own shame my Spanish is limited). Breakfast is the basic bread, jam, cheese, juice and hot beverage Beds were comfy and rooms clean. Cons: Bathroom: 1 bathroom and sink as well 1 bathroom and shower, occasionally line up for a morning shower. if shower is too clod then turn down the pressure - it allows for more hot water to run. Bathroom cleanliness is hit and miss but it is to be expected when there can be up to 10 people sharing a bathroom facility. Saw them clean bathrooms at least twice a day. Only real concern was twice at night no water was available - couldn't figure out why and it was back on in the morning. We paid 81 soles/night for 3 people Price is fair and owner is lovely. They stored our gear for free while on Inka trail hike. Last day my friends flight got unexpectedly cancelled due to a strike and the owner 's son helped them find a way back to Lima do they could catch their flight home. Their help was much appreciated in this stressful moment. Depends on what your expectations are in an accommodation but overall positive experience - the water issue being the main complaint

8/10 Good

Marilynn

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Narelle, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Gr at position with Friendly helpful staff.
Large room with bathroom close. Large kitchen and lounge area for use, Very friendly and helpful staff organising taxi and tours. Breakfast included. Close to train station and markets.

10/10 Excellent

Adam, Mount Shasta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Golden Getaway
My wife and I had a great stay with El Tumi de Oro. The family that takes care of the place is extremely friendly and takes care of everything for you. We had a problem with our transport to Machu Picchu (they didn't come to pick us up) and the staff called for us, straightened everything out and drove us to the van. Excellent service, great people, and great value for the cost. 5 stars!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
We stayed for three nights prior to doing the Inca Trail. The owner is very friendly and made us feel at home with a nice family atmosphere. The location is a bit out of the way, but it's only a 15 minute (flat) walk to the central plaza, with lots of restaurants, shops and the San Pedro market en route. The room was a bit cool, but there are plenty of blankets. We would happily stay there again. It must be one of the best value places in Cusco.

8/10 Good

Fredi, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing!
Great little place that is clean and cozy. The family that cares for the place is friendly and helpful. Nice place to stay when traveling on a budget.

6/10 Okay

Verified traveller

Placa
Foi boa, mas o hotel deveria ter uma placa mas visível ela é muito escondida.
Stayed 5 nights in Jul 2017

6/10 Okay

ROLAND, Nantes/France

Liked: Cleanliness, staff & service, room comfort
Guest house accueillante
Personnel et accueil chaleureux. Petit déjeuner offert sur demande si on est synchro avec celui des propriétaires (ils le préparent pour eux en même temps). Eau chaude dans la douche pour peu que l'on reste sur un petit débit (chauffage à la minute). Commande d'un taxi pour la suite du voyage.
Response from General Manager on 21 Aug 2016
Merci beaucoup pour votre avis, en effet les services que nous offrons, nous l'espérons plaire à nos clients et j'espère que vous avez apprécié votre voyage.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
günstige unterkunft aber laute nächte
die lage ist nicht ganz ideal da man ein stück vom stadtzentrum entfernt ist. unser zimmer war ok. leider ist es abends immer sehr laut (hunde bellen und die eigentümerfamilie wohnt direkt über dem zimmer) im großen und ganzen ist die unterkunft bei dem preis ok, aber man wird eher nicht entspannen können
Response from General Manager on 2 Sept 2016
Ich entschuldige mich persönlich für die Unannehmlichkeiten er in seinen Aufenthalt hatte, und unser Haus ist auf dem Hauptplatz von Cusco ganz in der Nähe, und über die Geräusche ein zufälliges Situation waren, werde ich berücksichtigen Ihre Anmerkung, und ich werde mehr Arbeit zu tun mehr begrüßen meinen Aufenthalt.

6/10 Okay

KEIICHI, 東京

アトホームな雰囲気のホステル
クスコの中心のアルマス広場から少し離れていますが徒歩圏です。 目印の通りが橋の上を通っているので、道を間違うと下の通りにでてしまい、少し迷います。 行きや夜間は、徒歩でなくタクシーを利用した方が良いでしょう。 夜間に地図だけをたよりに探すのは難しいと思います。 ホステル自体は家庭的な感じで好感がもてました。 空港に朝早くつかないといけなかったのですが、ホテルの人が車で送ってくれたので助かりました。
Response from General Manager on 21 Aug 2016
コメントをありがとうございました、私はあなたの意見を知っているので、私はより良いここに私の滞在での滞在をするために、よりを働くことができることが重要です。

10/10 Excellent

Pearl, Nouméa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmant petit hotel, au calme mais proche de tout
Nous sommes restées deux nuits et avons apprécié l'extrême gentillesse de Jimmy et de sa famille, et le calme du quartier. Le marché de San Pedro est à 8 min à pied (en marchant doucement) et la place des Armes à quelques blocs de plus. Nous avons été ravies de notre séjour et recommandons El Tumi de Oro si vous voulez être un peu au calme tout en restant proche de la zone touristique :) Ils nous ont aussi gardé nos sacs pendant les deux jours où nous sommes allées visiter le Machu Picchu.
Response from El Tumi de Oro on 28 May 2016
Il est grand plaisir pour nous que vous avez apprécié votre séjour et votre voyage à travers le Pérou et particulièrement attentif ici à Cusco et à notre retour nous nous attendons à accueillir, ici OLR les espramos à bras ouverts.

10/10 Excellent

carolina, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa céntrica con personal excelente
Este hotel es una casa y el Jimmy, el que se encarga de la gestión, es excelente. Nos ayudó en todo lo que pudo, nos facilitó muchísimo la estancia y se adaptó a nuestros horarios siempre con una sonrisa. Lo recomendamos al 100%!
Response from El Tumi de Oro on 19 Mar 2016
Gracias Carolina me alegra que les haya gustado el hospedaje y espero que en su viaje hayan disfrutado mucho. si en otra oportunidad vuelven las esperamos.

8/10 Good

Verified traveller

Liked: Staff & service
主人は最高。その他は値段相応。
ホテルのご主人の対応は最高。ただ立地が、、 タクシーの運転手さんもツアーの送迎車の人も分からないところにある。周囲はひっそりしていてちょっと怖い。 ただ、そんなところも全て吹き飛ばしてくれるのが値段の安さとご主人の対応の良さ。バイタリティーのある人なら是非使うべき。
Response from EL TUMI DE ORO on 17 Mar 2016
多くはあなたのフィードバックを感謝し、私たちは、当社のサービスを改善するために、特定の物事を改善したいと考えています。

8/10 Good

janeth, Pucallpa

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es muy bueno.. Solo que esta alejado del centro
Muchas gracias Janeth por tu comentario que bueno que te haya gustado nuestro hospedaje, bueno si bien es cierto hay hospedajes que quedan en el centro de a ciudad el nuestro queda justamente a 10 minutos caminando del centro del Cusco. Muchos saludos

8/10 Good

Edi, Cuzco

Liked: Cleanliness
Buena relación calidad precio
A 15 minutos de la plaza de Armas caminando. Esta bastante escondido y no tiene letrero, solo sabes que es ahí por el Tumi de la puerta. Buen desayuno y muy buen precio.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gezellig familie bnb
El tumi de oro ligt op 15 minuten lopen van de drukkere pleinen in het centrum. Vriendelijke familie die meerdere 2 persoons en 4 persoons kamers heeft. Er is een keuken waar je kan koken en gebruik kan maken van de koelkast. S'ochtends kan je er ontbijt krijgen.

6/10 Okay

Adriana, deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 Minuten zu Fuss bis zum Zentrum. Die Mitarbeiter sins sehr nett. Sie haben uns tolle Tipps fuer unsere Reise gegeben. Sehr guenstig und schoene Dekoration.