Search Hotels Near Crystal Lake Golf Club, Haverhill

"Everything about our stay was perfect. The staff was amazing and friendly and even remembered my name for anything I needed! We will definitely be back and use this hotel again and again"

"We booked 2 king bed rooms with pullout couches from Hotels.com. When we arrived they put us in small rooms with 1 queen bed. I immediately went to the desk and was informed that they didn't have those rooms. It felt like an episode from Seinfeld but it was not funny. They finally gave us 2 rooms with a king bed and told us it was the fault of the third party vendor. The pool pump broke the day we arrived which was the reason we went their for kids on vacation. It was fixed the next day but it was all very disappointing. We made the best of it but it was not what we hoped for. We ate at the restaurant one night and the bartender was the only 1 on as someone didn't show. He did everything and was super nice and apologetic but that is a management issue. If someone no shows, you come in or find other help. The staff were friendly and nice but I couldn't recommend this property to anyone."

"We were not happy. This hotel is located in an industrial area. Our shower had mold in it and the whole bathroom was dingy."

"Great stay!!!!!!!!!!!!!!!!!!!!!!!"

"Staff were super friendly and inviting. Rooms were clean, nice, spacious. I stayed for the weekend and had a great time. The bistro had great food!"

"Good"

"Great service "

"A"

"This is my second time staying at Springhill and I returned again because we had a great experience the first time. This second time, we were a bit disappointment. Our 3rd night we returned to the hotel from visiting family, and we could not find parking whatsoever because they had a party in their conference room. When I went to the front desk, we were told out of courtesy to park at the Hamptons next door, and the event should be done at 11pm. My husband has ankle issues which he cannot walk too far. We waited in the car for about 35-40min for closer parking. The event did not finish at 11pm. This situation was not managed well at all. Cars were parked everywhere, they created their own parking. As a paying customer it was very frustrating because it was not handled properly specially for people that have health issues and can’t walk too much. Please do better with managing situations like this."