Outdoor pool

Reviews of Summerland Suites

3 out of 5
Summerland Suites
Roberts Street, Bon Accord Village, Crown Point, Tobago

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 61 reviews" "
Rating 8 - Good. 28 out of 61 reviews" "
Rating 6 - Okay. 10 out of 61 reviews" "
Rating 4 - Poor. 7 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

7.4/10

Cleanliness

6.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Visham

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy my stay at Summerland! Especially the pool!
Stayed 2 nights in Mar 2024

8/10 Good

Jerry-lee

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Khateidja

Liked: Cleanliness, amenities, property conditions & facilities
Privacy
Stayed 4 nights in Feb 2024

10/10 Excellent

Vera, Newbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing for couples and peaceful
Stayed 14 nights in Feb 2024

4/10 Poor

SACHA

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property is old. I stayed here 15 years ago and they have not really made any changes since. The staff is very friendly and super helpful. Check in is a breeze. We got there in the middle of the night and they were available to check in. The rooms are clean and there is plenty of room if you are staying with a large group. But the towels were not great, the mats in the bathroom had holes and were tattered, really they were awful, the bathroom curtain was tattered and torn. The shower filled up and It was just very run down. On the upside, the AC worked well, the pool was in great shape and it is in a very convenient location. So, if you are looking for an affordable option and you are not sweating the little stuff, then go for it. It's in a great location, very close to Crown Point and the staff are willing and responsive. I would give the service A the owners just need to invest in some sheets, towels and bathmats and it would have been a completely different experience.
Stayed 2 nights in Feb 2024

8/10 Good

Glyn

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nice outlook friendly helpful staff. Good swimming pool Nice well kept garden Availability of staff at check in not good, arrived at 1930 hrs couldn't contact property no one answered the phone. Had to bang on the reception door for 20 minutes till some live in staff came out to give us the keys
Stayed 7 nights in Feb 2024

10/10 Excellent

Lina

Liked: Cleanliness, room comfort
Perfect place if looking for budget friendly place
Excellent place to stay. For the price it’s a real bargain. Loved location, loved the pool. Simple and a little outdated but very well maintained. Would stay again Spacious and very green. Amazing views. Location is perfect
Stayed 7 nights in Dec 2023

8/10 Good

C

Liked: Cleanliness, property conditions & facilities
I booked this for my family. The photos does not do it any justice. It's actually better in real life. From the pool to the area outside and the apartment. I wished I had stayed there myself. Only cautious problem I had was if it was wet be very careful as you could possibly have an accident
Stayed 2 nights in Jan 2024

8/10 Good

Nevisha

Travelled with partner
Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Beautiful property, my family and I had tons offun
It was way more than was expected at that price point. The room was clean, the property and the neighborhood is extremely quiet and beautiful, the pool is a dark color that's easy on the eyes. The host is extremely accomodating and very kind. (I'm afraid to say exactly what she did for us because I won't want other to try to take advantage of her). The pool is amazing, hot and cold water, the room is cool and it doesn't take much ac to keep it cool. The WiFi is a little slow.
Stayed 2 nights in Dec 2023

8/10 Good

Marlene, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love all the plants and tress on the property.
Stayed 4 nights in Sep 2023

8/10 Good

A

Travelled with partner
Liked: Cleanliness, amenities
Cozy, clean, convenient and great value for money.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ayesha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Anastacia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is really good, close to all amities. The cleaning is a bit poor, however the host is really nice. Overall good hotel, nice ambiance and will use again.
Stayed 2 nights in Sep 2023

6/10 Okay

JOEY

Travelled with partner
Spacious, good location.
Stayed 3 nights in Aug 2023

8/10 Good

danielle

Stayed 5 nights in Aug 2023

8/10 Good

Denyse

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you're looking for a place to stay that you aren't spending alot of time indoors, this is your spot. It has all basic amenities and very friendly staff. They cleaned every 2 days, brought clean towels and toilet paper each time. The kitchen area has pots and utensils to use while there. Bathroom is sufficient, has toilet and shower with hand sink and big mirror. It also has an extractor fan. Air conditioned, but needs servicing (its a little loud). Full-sized bed, TV and wifi in the bedroom. An additional bunk was in the apartment I rented, and wardrobe with safe provided. Living area had huge, comfortable couch and dining table, all very sufficient. Bins provided both inside and outside. Smoke free environment with a pool area. Very quiet and close to crown point, so easy access to food, beaches and events. Parking area was covered and had space for uncovered parking. Very beautiful view. Overall, a very good experience minor maintenance would have made the space an excellent rating.
Stayed 5 nights in Aug 2023

10/10 Excellent

Keron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. Property close to airport, gas station and grocery. Was quiet, comfortable and enjoyable. I would definitely stay here again!!!
Stayed 2 nights in Aug 2023

8/10 Good

Zaskia

Liked: Property conditions & facilities
Super safe. Forgot my car windows down for 15 hours with my car keg and belonging in the car and nothing was touched.
Stayed 4 nights in Jul 2023

4/10 Poor

Stacey-Ann Francesca

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Close to the airport
Stayed 2 nights in Jul 2023

10/10 Excellent

AAKASH

Liked: Cleanliness, amenities, property conditions & facilities
Will definitely visit again!
Stayed 2 nights in Jun 2023

4/10 Poor

Parevadee

Disliked: Cleanliness
Stayed 4 nights in Jun 2023
Response from Summerland on 3 Jul 2023
Sorry we did not meet up to your expectations. We thought that you were happy with your stay. Please accept our apologies.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank for having my Birthday 🎆 stay the best.Will sure visit again ❤️
Stayed 2 nights in Jun 2023
Response from Summerland on 3 Jul 2023
Thank you

6/10 Okay

Arthur

Travelled with family, Business traveller
Liked: Cleanliness
The location is great , the accommodations are dated and need updating, a microwave would’ve been greatly appreciated
Stayed 3 nights in Apr 2023

8/10 Good

Mayantee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the peaceful atmosphere. The trees was amazing. The property was so homey and the grounds was well kept. My only downside is I wish the bathroom was a bit more updated. Overall, I enjoyed my stay immensely and didn’t want to leave.
Stayed 3 nights in Apr 2023

8/10 Good

Raekwon

Travelled with partner
Liked: Cleanliness
It was a great stay for the price
Stayed 4 nights in Apr 2023

10/10 Excellent

Ayesha

Liked: Amenities
Stayed 5 nights in Apr 2023

8/10 Good

Kent

Travelled with group
Liked: Amenities
I loved the location and the room and area is clean. However more towels are needed in the washroom and mats on the floor. Other than that everything was great.
Stayed 2 nights in Mar 2023

10/10 Excellent

Vera, Newbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very quite and really nice stay with friendly staff.
Stayed 14 nights in Feb 2023

8/10 Good

Gladstone

Liked: Cleanliness, property conditions & facilities
Location is excellent and staff very friendly.
Stayed 2 nights in Feb 2023

8/10 Good

Iesha

Stayed 2 nights in Jan 2023

8/10 Good

Dirk

Travelled with partner
Liked: Amenities, property conditions & facilities
Service was good for the price and the staff was very accommodating. Will definitely visit again

4/10 Poor

Riaaz

Stayed 5 nights in Jan 2023

10/10 Excellent

Rondy

Stayed 2 nights in Dec 2022

6/10 Okay

Jade

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Pros: Our stay was quiet and relaxing. The property has many beautiful trees and the landscaping around the pool was well kept. The pool itself was crystal blue and the water was very clear and clean looking. I did not smell chlorine at all. Cons: There are no deadbolts on doors. The curtains and all upholstery have stains. Everything feels very dingy or dirty and outdated. Our room 104 smelled strongly of damp dank wood. The bedspread was super worn and pilling and very thin and rough like some prison blanket. We asked for fresh towels they gave us ragged old towels. I am an American, and those who are familiar with motel 6, this was still better than that. So overall I think this place is ok but they need to update everything and get new bedding and towels. Oh and the large art on the walls looks VERY depressing and ugly. Had to note that but what an easy change that would be to have some good vibes instead. All of us still had a good time and for the price, we would still recommend it to others looking to come to Tobago on a tight budget. So I thank them for the low cost and still mostly pleasant stay. The place was probably gorgeous back in the day.
Stayed 2 nights in Nov 2022

8/10 Good

Joel

Stayed 2 nights in Nov 2022

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to the beach. Store bay, bars and food spots.

8/10 Good

Lennox

Travelled with family
Liked: Room comfort
Stayed 5 nights in Oct 2022

10/10 Excellent

Rhea

Liked: Cleanliness, room comfort
Stayed 14 nights in Oct 2022

8/10 Good

petron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool is nice
Stayed 6 nights in Aug 2022

8/10 Good

Kerron

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet area. Not too far from crown point. Always felt safe within the compound.
Stayed 2 nights in Sep 2022

6/10 Okay

Jillian

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Anita

Travelled with partner
Liked: Property conditions & facilities
Needs a bit of ground work but it was a vacation well spent. Very accommodating with the check in and late check out.
Stayed 2 nights in Jul 2022

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Amenities
Area was very accessible, Pool was cleaned daily, Apartment was Clean and Quiet. No doors for bedrooms and Pool had no lights so you can't see if you're bathing at night.
Stayed 3 nights in Jul 2022

4/10 Poor

Andre

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and spacious. The disappointing thing was the wifi didnt work in my room and the property needs to be cleaned from all the trees and leaves everywhere.
Stayed 3 nights in Jul 2022

2/10 Terrible

Shenika

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Looks nothing like the picture, Unkept and not maintained.
Stayed 3 nights in Jun 2022

10/10 Excellent

NAZMOON

Travelled with partner
Liked: Cleanliness
Quiet and calm surroundings, great location
Stayed 2 nights in May 2022

4/10 Poor

Keisha, Maraval

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

6/10 Okay

Andre'

Business traveller
The grounds are not properly maintained. Almost tending to being abandoned.
Stayed 2 nights in Apr 2022

4/10 Poor

Jeffrey

Travelled with family
Disliked: Cleanliness, room comfort
Sh*thole
Didn't see a receptionist for 2 days no key for the safe for 2 days no iron for 2 days cockroach in the cutlery drawer, no cable TV which was specified no airport shuttle no guttering on the apartment roof, weeds and broken tiles around the pool I cleaned the pool of leaves every time I want to use it the Wi-Fi was also terrible kept cutting in and out all the time, the tea towels supplied were old and smelly, the oven also didn't work, no security whatsoever, so overall I would not recommend anyone staying at these apartments.
Stayed 8 nights in Dec 2021