Search Hotels in Creston Heights, Grand Rapids

"Parking was good. I would suggest that the shuttle bus be more cautious. It almost hit me as I was coming out of my parking space due to the shuttle speeding. Staff was good. The Starbucks cafe would be convenient if they would want to make your coffee. I wanted a white chocolate mocha and employee said she had just cleaned the expresso machine and did not want to dirty it. It was like 7 pm. Maybe have instructions on how to use the thermostat as it was very cold and then too hot. I figured it out after multiple time tries trying to set the temperature at a comfortable setting. "

"Great"

"Great hotel. Nice location. They could do a better breakfast, but otherwise good"

"Staffing was good "

"It was o"

"First time walking in the room and it smelled like cigarette/ marijuana smoke and the blankets had a burn in it. My door was off track and I would have to lift it up to close it. The one wash cloths was ripped and stained. I told the front desk and the guy just said okay and did nothing about it. I then got stuck in the elevator and I told the front desk and the woman that was there said it happens and it’s okay all you got to do it pull the doors open."

"Great staff and a wonderful location "

"Clean nice staff good breakfast nice pool"

"The room was clean, everything leading up to the room could have been cleaner and better-kept. Dog run was sketchy (weeds, garbage, etc.). Price was nice. "