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"Definitely not a 4start hotel, I would say its maybe 2 stars at best. Originally, we were put in a handicap room that did not have a toilet seat, had tears in the toilet (unsanitary), had used shampoo containers in the shower (so was likely not cleaned well) and had a horrible smell from the shower bathroom like sewage. We arrived late at night so we stayed and first thing in the morning asked to change rooms. The front desk staff was very rude and annoyed at the request and refused to move us. When, I said that I would need to cancel the remaining nights to find a new hotel, then they looked to change rooms but gave us a VERY hard time about it. The new room was only ok, at least no smell. They claim that in the future they will make all rooms handicap accessible, meaning no toilet seats and open showers, which I find very uncomfortable for families. The beds are not comfortable, the hotel is very out of the way and breakfast is quite limited (at least friendly staff for breakfast). We will definitely not stay at this hotel again. "

"Clean, friendly staff, airport shuttle was awesome. Great location. Breakfast was great many selections."

"Clean room and great shower. Very nice details around hotel and staff pleasant would stay again"

"Clean rooms, excellent breakfast and superb staff"

"Freshen up needed, walls where very scruffy and look dirty"

"We booked this to be close to the airport or metro area but it’s not walking distance, however, there is a shuttle every 30 minutes that the hotel offers. And you can grab the metro from the airport. Overall staff was kind, facilities is nice - however, cleanliness could improve."

"What a terrible night at the Moxy in Linate on April 11, 2026. We were coming from South America and planned to rest in Milan before continuing our trip to Southeast Asia. We chose the Moxy because of its proximity to the airport, a big mistake. The room temperature was constantly around 27 degrees Celsius (81 degrees Fahrenheit). The air conditioning wasn't working; the entire system was off because, supposedly, it's forbidden to turn it on at this time of year. The receptionist, apologetic and acknowledging that it was a constant complaint, moved us to an east-facing room with less sun and opened the window with his special key to let in some fresh air, which didn't work because with the room door closed, the air wasn't circulating. On the contrary, we suffered from all kinds of noise. It was a Saturday, and due to some kind of event nearby, hundreds of high-powered motorcycles, the kind that make a lot of noise, were driving around. There was also a large, noisy distribution center across the street, making it impossible to rest.Walking with luggage from the airport is very difficult because it's a complicated route through a roundabout to cross the avenue to the hotel. Avoid it ,much easier and better to take the new metro Line 4 for only €2.20 and in just 17 minutes to be close to the city center where there are dozens of hotels, restaurants, and shops to choose from. Finally, the room is small and basic; for example, it doesn't have a kettle for making tea or coffee."

"Great! Friendly staff and clean hotel. "

"I specifically booked this hotel because of the 'included free transfers to Linate Milano airport'. Then found that they only operate beween 9-5pm. So ended up having to get a taxi costing 50 Euros - not ideal!"