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Reviews of Hôtel Belle Vue

3 out of 5
Hôtel Belle Vue
2 Porte de Laon, Ville Haute, Coucy-le-Chateau-Auffrique, Aisne

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 71 reviews" "
Rating 8 - Good. 27 out of 71 reviews" "
Rating 6 - Okay. 11 out of 71 reviews" "
Rating 4 - Poor. 9 out of 71 reviews" "
Rating 2 - Terrible. 4 out of 71 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Piers, London

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfortunately my stay was not a happy one. The breakfast was a complete joke, the service was appalling and I was woken up at 11:30pm by two members of staff demanding I settle my bill the night before I was due to leave. I’ve been staying in the hotel for years as I do a track day at Folembray every July, however I’ll never be staying there again and certainly wouldn’t recommend it. The staff seemed to take umbrage at the fact I didn’t want to eat in their restaurant and it went downhill from there. You’ve been warned!
Stayed 2 nights in Jul 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel, in a very interesting village. Room was clean, recently fitted new shower room, comfortable large bed. Real bonus a wonderful restaurant with an interesting menu, great wines, atmosphere, good value. A lovely garden to have drinks etc. Good value and healthy breakfast, home made jams, fresh fruit, breads, croissants etc. We will definitely be back.
Stayed 1 night in Jul 2019

8/10 Good

Thomas, Hertfordshire

Liked: Cleanliness, room comfort
Good value in great location with character.
Excellent dinner for cuisine and service in a delightful castled village which is quiet at night. As it is a small hotel, we found that the reception is not always open, so suggest that you should phone some time before arrival to ensure that there is someone available to give admittance. Courtyard parking available. Rooms a little old-fashioned but modern windows, nice pillows and good value for money.
Stayed 1 night in Oct 2018

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Good hotel in charming village. Food excellent and dining room very cosy but decor in bedroom a little dated. Overall would definitely stay here again
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Never again.
Ordered dinner and first course arrived after 1 hour. Main course then arrived after another hour. Dessert arrived after we complained about time of wait but wrong dessert was given. At this point we gave up totally exasperated. Staff problem was given as reason but they kept on accommodating people for meals. Have used this hotel for 5 years when travelling back from the south but will never return.
Stayed 1 night in Aug 2017

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true little gem!
A beautiful village, great hotel, fabulous food and all in the walls of a chateaux. Pretty perfect!
Stayed 1 night in Jul 2017

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Staff & service
Convenient comfortable hotel nice restaurant
A short stopping point on our way south. Very interesting history locally fabulous country views and walks around the castle

10/10 Excellent

Jane , east england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favourite hotels!
Very friendly, very French with great cooking, comfortable bed and excellent showers. As well as unique and lovely surroundings. Very good value and highly recommended.

8/10 Good

martin, Barrybados

Liked: Cleanliness, staff & service, room comfort
Stunning location in historic old village
Friendly staff Lovely room Decor a bit dated but clean Breakfast a little overpriced for what you can have

6/10 Okay

T, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
decent hotel. one of few in a lovely setting
A decent hotel. The hotel is slightly dated with little comforts in the room, but this is all offset by cleanliness and a warm and friendly staff. There are few competitor hotels nearby. The hotel is set in a very quiet and picturesque setting. It is in a small town which itself is within the boundaries of a medieval castle that the Germans used in WW1. If you want a quiet getaway with not much in the way of restaurants and bars but a lots of history and beautiful countryside views, then try Hotel Belle vue

6/10 Okay

Lance, York

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great value one night stopover.
We just wanted a stopover not too far after the chunnel crossing. This came up and was a great little find in picturesque village (inside the castle walls on top of the hill). At the price I didn't expect 5* accommodation - its simple friendly, great restaurant and a in a nice location. I would happily stay here again.

10/10 Excellent

Yvonne, Wiltshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely French Inn within castle grounds
Friendly welcome and delicious meal

10/10 Excellent

Matthew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely French Feel
Hotel is in a small historical village with a lovely French atmosphere. Nothing else in the village but we had a great French meal in the hotel. Really worth visiting the ruined chateau. Hotel perfect to use as a base for a couple of nights in the local area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Traditional hotel which retains French charm
The hotel is clean and welcoming with nice traditional rooms and well located within this historic small town.

8/10 Good

Bruce, London

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely if not splendid hotel
Lovely if not splendid hotel at top of hill in midst of historical castle setting. Service e was helpful and kindly. We were two tired cyclists who found this an agreeable pace tasty, even though the hill climb was strenuous at the end of the day. We would come again.

8/10 Good

Sherry, Steamboat Springs, CO USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Escape in the French countryside
Loved the hotel location within the Village of Chateau Coucy. On all walks you see remnants of the extensive fortress that was Coucy. Destroyed by the monarchy, then rebuilt, then destroyed again by war, it was a very interesting visit with many romantic views of the ruins. Our hotel room had wonderful sunset views of the ruins as well. Our room accommodated two adults and two kids in bunk beds. All beds were comfortable. There was a table and chairs which was nice to have. Shower only, but didn't need anything more. There are limited restaurants nearby, and no shops for groceries, so we ate at the Hotel Restaurant many times. The food was exceptional, some regional cuisine and salads for my vegetarian daughter. We don't speak much French, and the staff knew only limited English, but we were able to use Wi-Fi to figure out some dishes and had a few delicious surprises as well. Overall a nice respite from our previous days in Paris!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jg

Liked: Cleanliness, property conditions & facilities, room comfort
quiet hotel centre village
good French restaurant in hotel, village with few facilities but tourist information very helpful. Do not recommend local pizzeria although seems popular with locals

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

DANIEL

Stayed 2 nights in Sep 2022

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De acuerdo a las expectativas . Un poco caluroso en el día, pero pasamos una buena estadía.
Stayed 1 night in Aug 2022

10/10 Excellent

Christine

Stayed 1 night in Jun 2022

10/10 Excellent

Jacqueline

Stayed 1 night in Mar 2022

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment un très bon sejour et du personnel excellent et présent au bon moment. Nous sommes reconnaissants pour l'accueil et le professionnalisme de chacun. Une belle chambre très propre et chaleureuse. Un repas excellent. Un bon souvenir à renouveler dès que possible.
Stayed 1 night in Oct 2021

10/10 Excellent

Metz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et séjour confortable et une équipe au petit soin et à l'écoute. La qualité de la restauration en ce temps de Covid est au rendez-vous avec une revue de menue chaque semaine (idéal pour les longs sejours d'affaires)👌. Le lieu est calme sans bruit de circulation. Je recommande cet établissement.
Stayed 4 nights in Jan 2021

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

aurelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Karl Otto Hassing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Te kleine kamer en badkamer, vooral doucheruimte erg nipt, slechte afloop van het water. Vriendelijkheid sommige personeel kan beter, waren erg nerveus omdat er veel gasten waren.....?!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Le charme des lieux ,comme la salle à manger sa situation dans la ville haute,la vue
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Möglichkeit draußen zu sitzen und sehr leckeres Essen
Stayed 1 night in Jun 2019

4/10 Poor

Ingrid

De l'amateurisme
Déçus. Pour commencer, nous avons marché dans une crotte dans l'escalier d'entrée de l'hôtel qui n'était pas éclairé. Ensuite nous n'avons pas dormi après 5h30 du matin à cause de l'absence de rideaux occultant. Enfin nous avons payé plus cher que le prix affiché dans les chambres. Nous n'y reviendrons jamais.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une petite infusion ou café avec bouilloire avoir été là bien venue
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ancienne bâtisse entièrement rénovée par la propriétaire. Literie neuve et confortable. Salle de douche un peu exiguë mais disposant du nécessaire. Accueil chaleureux. Bien situé sur la place de Coucy à proximité du château, parking aisé.
Stayed 1 night in May 2019

4/10 Poor

gary, bedfont gb

Disliked: Staff & service, property conditions & facilities
Hotel was closed and empty due to works No staff present doors closed and in total darkness
Stayed 1 night in Dec 2018

4/10 Poor

Jacky

Disliked: Room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sehr freundliches Hotel in historischer Umgebung!
Das junge, absolut motivierte Team ist sehr auf das Wohlergehen seiner Gäste bedacht.
Stayed 1 night in Sep 2018

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel pour un séjour agréable à la campagne
Très bon accueil. À l'arrivée, prise en charge rapide. Bon rapport qualité prix. Personnel souriant et efficace. Hôtel restaurant agréable et au calme avec vue agréable sur le village. Très belle chambre et literie confortable. Très bonne adresse pour y passer un séjour sympathique. Je recommanderai cet hôtel et souhaite y revenir en famille.
Stayed 1 night in Sep 2018

8/10 Good

Christophe

Une belle étape à l'Hôtel Belle Vue
Le choix "Soirée Etape" à l'Hôtel Belle Vue avec Repas du soir+Nuitée+Petit-Déjeuner est très bon rapport qualité-prix ! Cadre chaleureux.
Stayed 1 night in Sep 2018

6/10 Okay

Michelle

Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Personnel serviable. Lits confortables. Décoration chambres et état général à rafraîchir.
Stayed 1 night in Jun 2018

10/10 Excellent

rené

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité-prix très correct pour un randonneur que je suis. Hôtel très propre, calme . Restaurant très bon .Service impeccable. Hôtel bien situé. Je le recommande!
Stayed 1 night in Jun 2018

8/10 Good

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Chambre pas bien isolé car on entend la télévision du voisin et la circulation des voitures. Au niveau de la salle de bain, les toilettes sont bruyants et il y a une remontée d'odeur d'égoût.
Stayed 1 night in Jun 2018

6/10 Okay

REGIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bon accueil Sur 3 chambres dommage qu une chambre ait été délogé. Mais tout s est bien passé
Stayed 1 night in May 2018