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"Our recent stay at the hotel was highly satisfactory. The room was exceptionally clean, spacious, and well-maintained, providing a comfortable environment throughout our visit. The check-in staff is courteous. The housekeeping team ensured that the room remained immaculate, while the dining service offered both quality meals and attentive service. We were also impressed by the courteous demeanor of the staff stationed at the lift lobby, who consistently extended polite assistance. The location of the property is convenient, allowing easy access to nearby attractions and amenities. Additionally, the provision of transportation to and from the hotel was a valuable service that enhanced the overall experience. We would confidently recommend it to travelers seeking comfort, convenience, and attentive hospitality."

"Large rooms with amazing views, clean comfortable beds, LARGE bathtub and shower area and spa area was relaxing. ALL of the staff were amazing!"

"I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality"