"Hotel was beautiful, pool was stunning, loungers very comfortable, gym and spa were brilliant and the majority of staff were helpful.
The cleaning staff were incredible and our room was spotless.
The restaurant food wasn’t great and the staff weren’t hugely helpful or proactive. For example there is a sushi menu but this isn’t handed out, you have to ask for it. We were served wine on one evening which was the end of the bottle and not a full serve and we had to ask and then remjnd the waiter to open a new bottle to fill the glass.
The pool menu is very limited (and doesn’t include sushi despite it being a very small distance from the kitchen).
We stayed in a loft suite and there were a number of sharp cracked tiles around the bath.
There is a shuttle to one beach but it finishes at 4.30 (there are no Ubers and getting a taxi is almost impossible) so it would be good if they could expand the shuttle service to the other beach clubs / restaurants (e.g comporta cafe / jncquoi) and run the shuttle for longer."
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