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Reviews of Beach Village at The Del, Curio Collection by Hilton

4.5 out of 5
Beach Village at The Del, Curio Collection by Hilton
1500 Orange Avenue, Coronado, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 77 reviews" "
Rating 8 - Good. 8 out of 77 reviews" "
Rating 6 - Okay. 7 out of 77 reviews" "
Rating 4 - Poor. 2 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marguerite, Las Vegas

Liked: Staff & service
No room service… room service is everything to me while vacationing. And a lot of renovations going on.. so spa was relocated. Took away from the experience. They should lower spa prices if can’t use a steam room , jacuzzi etc …
Stayed 2 nights in Mar 2024

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go to The Del for the 'old style' service. This grand and luxurious hotel has always been a wonderful retreat, and we go several times a year. It feels like home. At this time, the true value for ultimate service and hospitality is at Beach Village. If you want a lovely oceanfront hotel, stay in the Victorian building or the Shorehouse. If you want true luxury and service that stands the test of time, you have to stay in the Beach Village. I recommend it very highly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except that the fire alarms on the room where low on battery and the key card to open the room also had a low battery they had to come and fix it while it was almost 9-10 pm
Stayed 1 night in Feb 2024
Response from Reservations on 19 Feb 2024
We're glad that you enjoyed everything except for the door challenges and we look forward to welcoming you back in the future!

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
WE LIKED EVERYTHING!
Stayed 3 nights in Dec 2023

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to view the sunset. Very convenient location. Our family had a great time. You have to experience the Christmas at the Hotel Del! Christmas at the beach is done best in Coronado, San Diego!
Stayed 2 nights in Dec 2023

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023

10/10 Excellent

Bela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best vacation on last time! promise to come back for sure! Now this place will be my favorite! Location, service, restaurants nearby , everything was wonderful
Stayed 3 nights in Aug 2023

10/10 Excellent

Rolana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with a beautiful view of the ocean, wonderful relaxing stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
On of the two villas I rented was a two bedroom The villla didn’t have hot water for both units requiring cold showers to start the morning off This was repaired later the day. One of the bedrooms never had a working Tv. It would have been nice to know the complex was under construction and the main pool nearest out villa was closed. Lastly I’d expect room service to be an option which wasn’t
Stayed 2 nights in May 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from KBJ on 26 May 2023
Thank you for your feedback! I will be sharing this with our team!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Claire at the Village was over the top helpful the Valet team was really great and the Buffet and views were great the Cottage at the beachfront with fire pit was so Beautiful definitely would recommend this spot!!!!
Stayed 2 nights in Mar 2023

6/10 Okay

Emily

Stayed 1 night in Feb 2023
Response from Christina on 8 Mar 2023
Thank you Emily for coming to stay with us! Are there any areas of concern regarding our staff that you would like to share with us?

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. One of the best in San Diego. Pricey but with it. Recommend
Stayed 1 night in Dec 2022
Response from KBJ on 12 Dec 2022
Thank you for sharing your experience and come back and visit us again!!

10/10 Excellent

Dante

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location and view.
Response from Christina on 7 Dec 2022
Thank you for coming to stay with us and for the wonderful review! Best Regards- Christina

10/10 Excellent

Siana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from KBJ on 28 Nov 2022
Thank you for your kind words and sharing your feedback!

10/10 Excellent

Molly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

2/10 Terrible

veronica

Stayed 2 nights in Sep 2022

4/10 Poor

Halla

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Friendly staff. Online description. Was totally not what I booked. It was not on the water but rather in a complex building of small rooms
Stayed 2 nights in Jul 2022
Response from Christina on 25 Jul 2022
Hello - We are truly sorry that you did not enjoy your stay as much as we would have C hoped. You did book two guestrooms and not a connecting suite prior to your stay. We would have moved you to a suite if we had had one available but regrettably, we were at capacity. We are really sorry. We hope at some point in the future you will book again through Expedia. When that happens, please contact us right away so we can check the booking and make sure it is a two bedroom Suite. Thank you for coming to stay with us~

10/10 Excellent

Thatcher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service at a top notch resort.
We had a wonderful time over Easter weekend. Service was incredible (which has become very hard to come by these days). The only recent stay we've had where service was this good was the St. Regis Bora Bora. Everyone was helpful. Food service was good and fast. The resort was very crowded and yet everything worked like clockwork. Very efficient. We will definitely be back.
Stayed 4 nights in Apr 2022
Response from Christina on 11 May 2022
Hello - Thank you so much for staying with us over Easter weekend. We are so happy you had a good time! Best - Chrisitna Deroche

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Apr 2022
Response from Christina on 14 Apr 2022
Hello - We are so happy you had a great time with us! Thank you for letting us know.// Christina

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite location, remarkably appointed grounds, overall the maintenance is exceptional. We had one of the Villas with a full kitchen and adjoining room to celebrate a special occasion. The ice maker in the full kitchen side was broken which we reported and never repaired, but we utilized the ice maker from the other room, so no problem for us. Disappointing that they said they would fix it and never did. The kitchen was well stocked and we were able to prepare a fabulous in house brunch the day we left. The beds were super comfy, my only negative was that the towels were dingy and scratchy, which was so confusing to me given the quality of everything else.
Stayed 2 nights in Mar 2022
Response from Christina on 11 Apr 2022
Hello Jane- Thank you for coming to stay with us. So glad you had a good time overall and your thoughts on the things that need fixing have been communicated to our Executive Team.// Christina

10/10 Excellent

ELIZABETH, Santa Fe

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, beautiful property, excellent staff. Teens in the adult pool until very late, but that and no room service were the only issues. Otherwise, excellent.
Stayed 1 night in Feb 2022
Response from Christina on 11 Apr 2022
Thank you for coming to stay with us. We have communicated your comment on teens in the adult pool. Appreciate the feedback on this! Christina

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing service and location
Stayed 3 nights in Nov 2021
Response from Christina on 7 Dec 2021
Hello Christopher - We are so happy you enjoyed your stay with us. Hope to see you again soon~ Christina

10/10 Excellent

Lyle

Stayed 1 night in Nov 2021
Response from Christina on 23 Nov 2021
We are so happy you enjoyed your stay! Thank you for coming to visit.

10/10 Excellent

Lindsey, Galveston

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and close to everything
Stayed 2 nights in Oct 2021
Response from Christina on 1 Nov 2021
Hello Lindsey - We are so happy you enjoyed your stay with us. Thank you for coming to visit/ Christina

10/10 Excellent

james

Stayed 3 nights in Sep 2021
Response from Christina on 7 Oct 2021
Thank you for coming to stay with us !

6/10 Okay

Ruth

Stayed 2 nights in Sep 2021
Response from Christina on 23 Sept 2021
Hello Ruth- Thank you for coming to stay with us. I see you gave us only a 6 out of 10 rating. Can I help with anything? Need to know when you stayed with us and your last name. Thanks- Christina

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2021
Response from Christina on 17 Aug 2021
Thank you for coming to stay with us! Christina Deroche, Leisure Sales

6/10 Okay

christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2021
Response from Christina on 22 Jun 2021
Hi Christopher - Thank you for coming to stay with us. We hope you enjoyed your time at The Resort. Christina Deroche Director of Leisure Sales

10/10 Excellent

kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Christina on 22 Jun 2021
Hi Kelly - Sounds like you enjoyed your time with us ! Thank you so much for coming to stay- Christina Deroche- Director of Leisure Sales

6/10 Okay

Verified traveller

Stayed 1 night in May 2021
Response from Christina on 22 Jun 2021
Thank you for coming to stay with us. I hope you had a good time at The Del and Beach Village.

10/10 Excellent

Thuy-Linh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Christina on 4 Jun 2021
Hello there - Thank you for coming to stay with us. So happy you enjoyed your stay. Hope to see you again soon- Best - Christina Deroche, Reg Director of Travel Industry Sales

10/10 Excellent

Douglas J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Christina on 2 Jun 2021
Dear Douglas J- Thank you for coming to stay with us! We are so glad you enjoyed your time with us. Hope to be able to welcome you again soon- Christina Deroche- Regional Director of Travel Industry Sales

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! From the valet, who knew our names from day one, to the concierge attending to all of our needs, to the excellent bar tenders who remembered our drinks. . . truly a wonderful experience
Stayed 3 nights in Apr 2021
Response from Christina on 2 Jun 2021
Dear Anonymous - Thank you for coming to stay with us. Hope to see you again soon~ Christina Deroche, Regional Director of Travel Industry Sales

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
So overall the location is great and the beach is well maintained. We stayed in an ocean view room at the beach village, not the suite, just the room with two beds. However for the price that is charged, two things stand out like a sore thumb: 1) You cannot control the air conditioning in your room. There is a unit but it’s controlled by a master switch which is not central but In a master suite ! That is kind of unbelievable. 2) The patio privacy is appalling. All the units in a floor are actually connected. One day, the neighbor’s dog walked from their patio and into our room! Another day , a somewhat intoxicated woman living in a unit 1 over , almost walked across one unit and almost into our unit. If I hadn’t walked out onto our patio , she would have just walked in. Again, inexcusable.
Stayed 10 nights in Dec 2020
Response from Christina Deroche on 5 Jan 2021
Thank you for coming to stay with us. Sorry for your experience with the air conditioning in your room. We will look into this situation. In terms of the issues with privacy, please accept our deepest apologies for this situation. I have sent a message to our Beach Village facilities team to ensure that both of these issues are taken care of in the future. We hope to welcome you back at some point soon. Please message me back here when you decide to come back and we will ensure all goes well for you~ All the best - Christina Deroche - Director of Leisure Sales

10/10 Excellent

John Dax

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Christina on 17 Nov 2020
So happy you stayed with us! Thank you for coming to visit - Christina Deroche, Director of Leisure Sales

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and amenities. We loved it!
Stayed 5 nights in Oct 2020
Response from Christina on 24 Oct 2020
So happy you came to stay with us! Thank you ~ Christina Deroche, Director of Leisure Sales

10/10 Excellent

Magdalena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort right on the beach
We got the ocean view junior suite with king bed on the second / top floor. Excellent location right next to the beach, clean room, with a cozy fireplace, and private entryway (not shared with any other guests). We loved the balcony and the ocean view. I was disappointed that during COVID, no room service was available and we could not even pre-order our takeout from the hotel restaurants (we were trying to avoid being around people without masks). We had to walk to the hotel restaurants to order and then hover in the area waiting for our food. During our stay, I had to work every day. The ocean view definitely made it easier to work but I had to close the balcony door during all calls because the loud helicopters flying over the beach every 5-15 min made it impossible to carry out a conversation. Overall, it was a relaxing stay.
Stayed 5 nights in Sep 2020
Response from Christina on 20 Sept 2020
Hello Magdalena- We are so happy you enjoyed your stay with us. Our apologies for the fact that we cannot do room service at the moment due to Covid 19 protocols. There are, indeed, times when military helicopters fly overhead. San Diego is proud of its military traditions but i am sorry that there was helicopter noise during your stay. We are so glad you found our special corner of the world relaxing... Christina, Director of Travel Industry Sales

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020
Response from Christina on 20 Sept 2020
Thank you for coming to stay with us

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Christina on 20 Sept 2020
Thank you Margaret!

2/10 Terrible

Disappointed, LA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Obviously the place was nice and clean. For almost $1700 a day I’d expect no less. But for what you get it isn’t worth $1700. It looked and felt like any other hotel. I was very disappointed. They didn’t even have slippers for me. The location was only eh. Looked like the beach was a mile away. Better to just stay at the main hotel not the villa. I’m disappointed on the Hilton brand. They took an iconic hotel and normalized it.
Stayed 1 night in Aug 2020
Response from Christina on 23 Sept 2020
Hello- Thank you for coming to stay with us. Please know that we cannot put slippers in guestrooms at the moment due to Covid 19 restrictions. We would love the chance to welcome you back at another time~ Christina Leisure Sales

6/10 Okay

Sarah, Scottsdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room is smaller than it appears in the pictures, especially the patio. The hotel was nice but when we called for any help or questions the Customer service was just ok, workers didn’t seem to care much.
Stayed 4 nights in Jul 2020
Response from Christina on 20 Sept 2020
Hi Sarah- Thank you for coming to stay with us. We are sorry we did not live up to your expectations. We really do care about our guest's experiences and I hope that at some point in the future we will have the opportunity to welcome you again. Christina - Director of Travel Industry Sales

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacations we have taken with our family. Property is immaculate.
Stayed 5 nights in Jul 2020
Response from Christina on 20 Sept 2020
So happy you enjoyed your time with us! Christina, Director of Travel Industry Sales

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Still clothing, toys and laundry from previous guest. Under staffed and services was like at a motel
Stayed 6 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020