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"Perfect"

"Room and staff were good; however, our stay was significantly impacted by repeated disturbances. Friday night began with a 3:00 a.m. call to the front desk due to intoxicated adults causing a loud disturbance in the hallway where children were sleeping before an 8:30 a.m. game. The second night escalated further. A hockey team’s young (early 20s) chaperones were seen bringing alcohol into rooms, vaping, and encouraging U13 players to bang on other guests’ doors. They were politely asked multiple times to stop, but the behavior continued. One guest checked out because of the constant disruption. Most concerning, three of our children were chased in the hallway by members of the U13 team. One became separated and was hiding because he was scared. I had to go find him. At that point, it became a safety issue. Multiple complaints were made. Management and security spoke to the group and made rounds, yet the behavior persisted. Although a 9:30 p.m. curfew was finally set by a parent of this team, banging on our doors occurred again around 3:00 a.m. Our child cried that night, saying he felt unsafe. While the room and staff were good, the situation made our stay extremely upsetting."

"Clean room, comfortable, friendly staff. Only minor complaint is unable to turn up the heat in the room so it was a bit chilly but not a big deal overall!"

"Good "

"The room was spotless and the staff were friendly."

"The Appalachian chalet was beautiful. It was modern, well-designed, cozy, plenty of space for our needs, and most of all the accessibility was such a relief for our son who was waiting to have surgery for a broken leg. The fact that he could get around easy and have a comfortable shower was definitely a plus. The kids want to go back again. They loved the fact that although it’s very close to the city, it seemed like we were in the middle of a forest. We will most definitely be back. Thank you for a wonderful stay. "

"How close it was to the ski hill and it had a beautiful sitting area with a great view of the ski hill "

"Clean room. Easy set up for getting codes for the room and ski locker and great accessibility to the hills!!! Cant wait to do it again!!"

"Yes"