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Reviews of MainStay Suites Coralville - Iowa City

2.5 out of 5
MainStay Suites Coralville - Iowa City
2491 Holiday Road, Coralville, IA

Reviews

8.4

Very good

Rating 10 - Excellent. 193 out of 415 reviews" "
Rating 8 - Good. 144 out of 415 reviews" "
Rating 6 - Okay. 45 out of 415 reviews" "
Rating 4 - Poor. 24 out of 415 reviews" "
Rating 2 - Terrible. 9 out of 415 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie, Brooklyn Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general manager resolved our initial concern and the rest of the stay wss great.
Stayed 5 nights in May 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in May 2024

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to our travels. We would sray there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old looking inside, the room was clean, will stay here again
Stayed 1 night in Mar 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that breakfast, though advertised, is only served on the weekend. The room, however, was outstanding.
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took the time to send a text to check on me.
Stayed 1 night in Mar 2024

4/10 Poor

Eli

Business traveller
Liked: Cleanliness, staff & service, room comfort
Check in was simple and fast. Room was clean and serviceable. Hotel was quiet until midnight when an adjacent room played loud music until 3AM.
Stayed 1 night in Feb 2024

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
No breakfast, clerk was so indifferent about our request
Stayed 1 night in Feb 2024

10/10 Excellent

Shelyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Scott

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was nice to stay up needs updating
The hotel just needs to be updated the rooms and decor is old. Cleanliness was just the fact of the age of things getting grundy.
Stayed 4 nights in Dec 2023

8/10 Good

Josiah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king bed room had a full kitchen (slightly smaller than average appliances, but perfect for a hotel)! It was furnished with pots, pans, utensils, plates, bowls, etc. It even had a dishwasher. We cooked steaks & shrimp with no problems. :) The only con is that the breakfast didnt have much variety, nor did it have much in the way of protein other than eggs and some veggies with a scant amount of sausage mixed in. Otherwise, it was perfect for what we needed. Right behind the Coral Ridge Mall and near Costco. You could easily walk to Texas Roadhouse and a few of the other stores. Located just off of I80.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert and Elaine

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The faucet in the kitchenette was leaking and needs repair, also the caulking for the bathroom sink was coming away from the wall and needs repair. Otherwise lovely rooms. We all enjoyed our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing and went out of their way to help us with whatever we needed. Disappointed there wasn't a way to disinfect the workout equipment. All the gyms have spray bottles and towels so we can keep the machines germ-free. Thank goodness, the front desk had a spray I could use. It needs to be standard in your Fitness rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Dec 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kendra

Stayed 1 night in Nov 2023

8/10 Good

Joleen

Stayed 1 night in Nov 2023

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again.
The hotel is well located for a shopping trip. It was easy to find. The hotel itself was clean and quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

James, Saint Peters

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient, and my room was spacious and clean. I really liked the in-room kitchen. The only negative was the hot breakfast. It is only offered on weekends and the Saturday I was there no one replenished the hot food, during the time I was eating (6:45a-7:15a), which ran out. The food I had was fine, though. I will go back if I am there on a weekend, but not on a weekday. I like a hot breakfast when I am working.
Stayed 1 night in Oct 2023

4/10 Poor

Eli

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the mall and dining
Stayed 1 night in Oct 2023

8/10 Good

Cathy

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Jenny

Stayed 2 nights in Sep 2023

4/10 Poor

Brock

Disliked: Cleanliness, property conditions & facilities
The rooms are out dated and they smell. The place definitely needs some up keep.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathy MGrell

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jett

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Over all we were happy there. However, Expedia advertised breakfast but that is only. On Saturday and Sun. Coffee and oatmeal available any time.
Stayed 1 night in Sep 2023

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

carol

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable. Would stay again
Stayed 1 night in Sep 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
No bathroom ventilation
After I booked the room I was wondering if it included breakfast, so I checked the website. I did not see anything that indicated that it did, however it was included. The only real complaint that I would have is that the bathroom ventilation system was not working, so it was exceptionally humid in there throughout the entire stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Lauran

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen in the hotel room
Stayed 1 night in Sep 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Room was more comfortable than I expected. Would be exceptional place for extended stay or even a long weekend
Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were on a long road trip and passing by the area booked this hotel for one night (breakfast included). Great location: near the highway and close to a mall and restaurants; filled gas at nearby Costco. Room was satisfactory in all regards. But we got a surprise that they just stopped serving breakfast on weekdays starting a couple of days before our arrival (obviously after we already booked it). I calmly expressed my surprise with the front desk (no yelling). The next morning, I got another surprise from the hotel manager who explained to us why he was making the change with the breakfast and offered us refund of $10 for each person in our party. I thought it was good that the young man at the front desk passed on the case to management and the manager to proactively reaching out to us and offered compensation (without me demanding to see management). So, it was all good.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is neat a d clean. Easy checkin and staff very nice and friendly
Stayed 1 night in Sep 2023

6/10 Okay

terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Randy

Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, amenities
Price is right. Could use a good cleaning or make over
Stayed 1 night in Aug 2023

4/10 Poor

Sara

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Room had damage to the walls. Needs updating. Noisy. People woke my dog up several times
Stayed 1 night in Aug 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Beds were fine. Nice to have the kitchenette. Breakfast was just o k
Stayed 1 night in Aug 2023

6/10 Okay

Sheri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was closed down 30 mins early and the the employee who was supposed to be serving lied when I asked about breakfast times. The rooms were pretty run down. There was tape over the fire sprinklers in our room. They have a front desk help text-I sent a message and didn’t receive a response for 6 hours. The side doors say they are locked 24 hours, but they weren’t ever locked. Our room door wasn’t closed all the way when we went to it after checking in.
Stayed 2 nights in Aug 2023

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Dave, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023