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"beautiful location, lovely hotel, delicious and high quality food and amazing service and staff! highly recommend"

"Nice and clean room, helpful staff, complete breakfast, nice rooftop terrace with bar and pool, close enough to walk to downtown."

"Excellent property and very well situated in the middle of town."

"Best Location in Como. Easy parking to then do everything on foot. The style of the hotel was lovely. We had a great stay there, it definitely made our Como experience better."

"The staff at residence Diaz was amazing! They went out of their way to make out check in fast and easy and communication with them was consistent and good. After our stay I privately mentioned that blackout curtains would be a good addition to the bedroom and immediately received a reply thanking me for my input and assuring me that would be done. The location couldn’t be better. It is close to shops and restaurants and an easy walk to the lakefront area. We enjoyed our stay there very much."

"The location is perfect! Steps from the ferry, funicullar, church, everything! The bed is uncomfortable and bathroom is so poorly designed that we always had water on the floor after showers. The entrance is awkward. It is very noisy when other inhabitants move around."

"The room was lovely. Rooftop area was excellent. And I had a good experience at the spa "

"Great location just a few minutes from the train station. Our room was clean and comfortable, and check‑in was super quick. Anna was fantastic — really friendly and full of great local tips. She suggested La Pasta for dinner, and it ended up being an amazing choice. Overall, it was exactly what we needed for a smooth, stress‑free overnight stay in Como."

"Loved my overall stay at Albergo Firenze, great hotel, excellent location and very good customer service."