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Reviews of Holiday Inn Express & Suites Commerce, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Commerce, an IHG Hotel
133 Frontage Road, Commerce, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 227 reviews" "
Rating 8 - Good. 55 out of 227 reviews" "
Rating 6 - Okay. 11 out of 227 reviews" "
Rating 4 - Poor. 5 out of 227 reviews" "
Rating 2 - Terrible. 10 out of 227 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff was very nice
Stayed 3 nights in May 2024

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff. Clean rooms would stay there again.
Stayed 1 night in May 2024

8/10 Good

Laquinta

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Erick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Had everything that was needed. Customer service 5 out of 5!
Stayed 2 nights in Apr 2024

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jindong, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility. I liked the sofa bed, it accommodated all my families. The staff was super nice, and the service was excellent. although near highway, but not noisy at all. Only draw back was the breakfast choices were limited and the sink flow was a bit slow.
Stayed 1 night in Apr 2024

10/10 Excellent

Geryes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Nicholas, Hernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The area was very quite and peaceful, after a long day of shopping.
Stayed 1 night in Feb 2024

10/10 Excellent

L'kisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this Hotel for the indoor pool for Grandchildren and they had a blast. Wish we had more time to stay another night. We will definitely return. The Staff was soo Nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan, Huntsville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady, Q, was so professional and courteous and helped us find a place to eat and made sure we received our IHG points. Highly recommend this place!
Stayed 1 night in Jan 2024

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Becky

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Price was doubled due to GA home football game. Bathroom was dirty and room was never cleaned during our two night stay so we had to ask the front desk for extra roll of toilet paper.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Elaine D

Travelled with partner
Great breakfast, friendly staff, quiet area.
Stayed 1 night in Oct 2023

10/10 Excellent

Bill

Stayed 1 night in Oct 2023

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and very clean. The staff was very helpful as well.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved this.place. The staff were super friendly and thoughtful. The Halloween decorations were above and beyond. The beds were comfortable. It was a great place to stay after the GA game. Kudos to you all for a great experience.
Stayed 1 night in Oct 2023

10/10 Excellent

James, winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible from interstate, parking spaces were ide.
Stayed 1 night in Oct 2023

6/10 Okay

Joseph

Travelled with family and small children
Disliked: Amenities
For a one night stay - It’s what’s it’s. But wont be back again.
Stayed 1 night in Sep 2023

10/10 Excellent

Mervyn, Chester

Stayed 1 night in Aug 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, breakfast was better than expected
Stayed 1 night in Aug 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Carolina

Stayed 1 night in Jul 2023

10/10 Excellent

Ricky Ann

Liked: Amenities
My room was perfectly clean and cozy and they were extremely accommodating. The only thing that was not great was their breakfast but mostly because they need a microwave to warm muffins, and food. They did offer a microwave option in their break room so that was helpful but it should be in the breakfast room somewhere. Staff was friendly at all times and we loved the fresh baked cookies throughout the day.
Stayed 2 nights in Jul 2023

8/10 Good

Eric R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay in Commerce regularly since it is only 2 hours away from the camp our children work at during the summer. The hotel was nice and clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Reginagf

Liked: Cleanliness, staff & service, property conditions & facilities
I was a little upset the pool wasn’t working…
Stayed 2 nights in Jul 2023

8/10 Good

Dolores

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Jongwon

Stayed 1 night in Jun 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great staff. Friendly check-in staff. Clean room. Comfy bed.
Stayed 1 night in Jun 2023

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jun 2023

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and neat.
Stayed 1 night in May 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fresh and clean and bed was comfortable. Staff is friendly and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast, and friendly. Bed was amazingly comfortable. Would like to have this type of mattress at home. Would be interested in knowing the brand. Room was very clean.
Stayed 1 night in May 2023

10/10 Excellent

Dwayne

Stayed 1 night in May 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Everything was lovely
Stayed 1 night in Apr 2023

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and very excited liked that. Breakfast very good and tasty. I will.be back since family is there
Stayed 1 night in Mar 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly desk ckerks
Stayed 1 night in Mar 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent from start to finish. Front desk workers friendly, room clean, peaceful night of sleep, etc. The only thing I can complain about would be no free cookies at the time we checked in.
Stayed 1 night in Mar 2023

10/10 Excellent

Isyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Safe Business Trip Hotel
Staff was great. Place was clean. Had option close by for dining. Had some cosmetic blemishes But other than that a great stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Tamara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was attentive and accommodating. Breakfast was pretty decent as well and the staff handling that was great! I would stay there again and it’s very close to shopping and restaurants.
Stayed 2 nights in Feb 2023

8/10 Good

John

Stayed 1 night in Feb 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023