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Reviews of The Urban

2.5 out of 5
The Urban
200 W Norwich Ave, Columbus, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 209 out of 347 reviews" "
Rating 8 - Good. 82 out of 347 reviews" "
Rating 6 - Okay. 30 out of 347 reviews" "
Rating 4 - Poor. 13 out of 347 reviews" "
Rating 2 - Terrible. 13 out of 347 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GERALD L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our experience
Stayed 1 night in May 2024

4/10 Poor

Basak

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very uncomfortable fold-up - the only bed in the room. Very noisy. It was hard to get additional supplies such as towels.No coffee.
Stayed 4 nights in May 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Nagesh

Stayed 1 night in May 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location for OSU graduation.
Stayed 3 nights in May 2024

10/10 Excellent

Charles W Stickler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Betty Jo

Liked: Staff & service
Lumpy bed.
Stayed 1 night in May 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
For the price and visiting OSU it is a good deal. Missing amenities of full service hotels but good value.
Stayed 1 night in Apr 2024

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed. Nice and clean cozy room.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Business traveller
Liked: Property conditions & facilities
Nice room ,looked brand new, very comfortable bed would stay there again
Stayed 1 night in Apr 2024

2/10 Terrible

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It took 3 times to finally get us into a room that was unoccupied. I’m not sure if the guy at the front desk was incompetent or if their inventory system doesn’t work but we were sent to two different rooms that were occupied and finally on the third try we got a room that was empty. We have stayed at the urban many times and never had an issue. But this time was different.
Stayed 1 night in Apr 2024
Response from Misha on 17 Apr 2024
Hello William! Thank you so much for allowing us to host you and for sharing your experience! After reviewing the situation with you directly, we understand that you were not sent to any occupied rooms, but experienced an extended wait time. We apologize for the inconvenience that this waiting period may have caused. Dealing with a cloud-based service, we may sometimes experience technical issues. After midnight arrivals, due to server maintenance, may run into small service hiccups. Though we strive for immediate service, we are happy our associate solved any issues within a half-hour. In addition, we appreciate your continued business! We are elated to hear that none of your previous visits experienced any issues! We look forward to seeing you again!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi. We loved the Urban. It was quaint, clean, close to campus, had all of the amenities (gym, coffee, hot tub, courtyard, and fun old Buckeye photos/artwork.) thank you! We will definitely be back!
Stayed 1 night in Apr 2024
Response from Misha on 17 Apr 2024
Thank you so much, Amy! We loved having you!

10/10 Excellent

sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Safe enough to let out daughters walk to concert venue! College town, very safe
Stayed 1 night in Apr 2024
Response from Misha on 17 Apr 2024
We're so happy you had a great, safe time, Sheldon! We hope your daughters had a great time at their concert!

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction around the property but walking. Distance and surprisingly very very clean. Room is v small but good for price and if just there for sleeping. Interesting setup with social areas
Stayed 1 night in Apr 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 1 night in Apr 2024
Response from Misha on 17 Apr 2024
Thank you, David! Please let us know what we could do next time to make your situation a 5/5!

8/10 Good

Marissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in simple and straight forward. Room as described. Noisy late night music from neighbors at 2 am and early construction were main complaints. No remote for TV but never needed it. Room had all things necessary for quick stay. Comfortable bed. Quick walk to High street. Would stay here again if needed quick close clean hotel near OSU.
Stayed 2 nights in Apr 2024

6/10 Okay

Daniel

Stayed 2 nights in Apr 2024

10/10 Excellent

Amneris

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and space.
Stayed 1 night in Apr 2024

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean and friendly place not horribly wrong at all. Very friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here!
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, so.close to Ohio State Unibersity
Stayed 2 nights in Mar 2024

10/10 Excellent

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near campus and High Street, this property was clean and modern. The rooftop deck is great with a gas fire table. The rooms are small but we were there to sleep so it was perfect for us.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Urban! From the check-in process with a great staff, free ice cream, clean room, and lots of amenities, it was the perfect place for us to meet up with family. It was so close to the university and so many restaurants and activities. We definitely recommend it!
Stayed 2 nights in Feb 2024

6/10 Okay

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff checked me into a room that was already occupied. Cheaply constructed
Stayed 1 night in Mar 2024

6/10 Okay

Melissa

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel itself was amazing! Actually part of an apartment building, but it was very comfortable very clean. A little more information would’ve been helpful, but the front desk staff was outstanding. It was easy to walk to restaurants and other venues and the underground parking was very convenient!
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Feb 2024

8/10 Good

Sharnae

Was just enough for an over night stay. I loved that there was a microwave and refrigerator in the room and the bed was comfy. Would book again.
Stayed 1 night in Feb 2024

10/10 Excellent

Kamekia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it here!!!!!!!
Stayed 1 night in Feb 2024

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Boris, Glenview

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location with friendly staff. Underground parking is convenient. The only downside is nearby construction creating road closures and noise.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lindsay

Business traveller, Travelled with partner
Disliked: Amenities
Staff was nice. Construction next to the property made it hectic. The room was TINY and I think that should be noted. I mean TINY. Parking is kind of a mess. There are collage students in the residential part of the building so it was quite noisy. Would be ok for 1 person- we were cramped w/ 2 people.
Stayed 1 night in Feb 2024

8/10 Good

tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well-kept option within walking distance of the sports stadiums and High Street. The building has it's own parking garage a major plus on a college campus. Rooms are small but roomy common area and rooftop leisure area are nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Stayed 1 night in Jan 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
It was a dorm style room but spotless. Staff was friendly and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stay close to the OSU campus. Small, but well-designed rooms make the most of the tight space.
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, lots of storage, very clean
I don’t think the listing is as up front about the size or style of this place. There are regular tenants, and then there are hotel guests. That doesn’t bother me, but because of this, we got a room on the highest floor, and parking on the lowest level. Balcony views are currently obscured due to construction directly across the street. Rooms are incredibly small, with Murphy beds, and sinks in the main area rather than the bathroom. However, there was lots of storage, and the bed was very comfortable. We stayed NYE and were within walking distance to Cazuela’s, some excellent Mexican food. We returned from festivities around 1:30 am. About four rooms in our hall had doors constantly opening and slamming shut, with college kids kicking and punching the doors, shouting, and running up and down the hall. I called the front desk, and the man working was very receptive and had told me he had just come up to speak with them due to another complaint, and was giving them a few minutes to see if it will settle before taking more formal action. Very thankful for the attentiveness. Due to the proximity of the hotel to campus and the bar scene, I’m sure that’s more their age and interests of guests. Would stay again, but probably not on a major drinking holiday.
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the dorm-like qualities of the property and found it to be clean and well kept. Maybe I am too old to fully appreciate it but it was defintely okay.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to Ohio Stadium - I would definitely stay again!
Stayed 2 nights in Nov 2023
Response from The Urban Staff on 3 Dec 2023
Hi, Rachel! Thank you for staying with us at The Urban. We hope you enjoyed your stay and hope you will choose to stay with us again in the future!

8/10 Good

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Super convenient location/ Very uncomfortable bed
Great location, close to the shoe and other university locations and restaurants. Rooms are small but cute and clean. Friendly helpful staff. My only complaint is the bed is SUPER uncomfortable! Otherwise top notch place to stay!
Stayed 2 nights in Nov 2023

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms. 180 sq ft.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great room; it’s advertised as a smaller room, but they maximize the space and it was perfect for a weekend away sightseeing and enjoying a concert.
Stayed 2 nights in Oct 2023
Response from Marvin on 11 Nov 2023
Thank you so much for your feedback, Marvin! We really appreciate it!

10/10 Excellent

Riccardo

Stayed 1 night in Nov 2023
Response from The Urban Staff on 3 Dec 2023
Thank you very much for spending your time here with us at The Urban!

10/10 Excellent

Travis

Stayed 1 night in Oct 2023
Response from The Urban Staff on 3 Dec 2023
Hi, Travis! Thank you for staying with us at The Urban. We hope you enjoyed your stay and hope you will choose to stay with us again in the future!

10/10 Excellent

Joshua

Stayed 1 night in Oct 2023
Response from The Urban Staff on 3 Dec 2023
Hi, Joshua! Thank you for staying with us at The Urban. We hope you enjoyed your stay and hope you will choose to stay with us again in the future!

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Urban Staff on 3 Dec 2023
Hi, Thomas! Thank you for staying with us at The Urban. We hope you enjoyed your stay and hope you will choose to stay with us again in the future!