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Reviews of Hampton Inn & Suites Columbus Polaris

2.5 out of 5
Hampton Inn & Suites Columbus Polaris
8411 Pulsar Pl, Columbus, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews" "
Rating 8 - Good. 254 out of 1002 reviews" "
Rating 6 - Okay. 38 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and hot tub. Great location!
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed very well run. Very friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Christina L

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman on duty at the desk was just outstanding. She was personable, funny, and welcoming. I wish all service personnel were as competent and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Elisandra

Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very roomy.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean rooms, yummy breakfast
Stayed 1 night in Apr 2024

2/10 Terrible

Telor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wasn’t my best stay
Stayed 1 night in Apr 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location. Horrible parking. More spaces are needed. Each time we had to enter the room, it took over 7 times to get the card to work. Frustrating to say the least. Nice and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

8/10 Good

sabrania

Travelled with partner
Liked: Staff & service, amenities
Management was responsive when we reported an issue with room. Our room had ants in kitchen. No maintenance personnel that night. The following day, manager moved us to another room and comp us one free day.
Stayed 3 nights in Mar 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little outdated but it was good for our short one night stay in Columbus.
Stayed 1 night in Mar 2024

10/10 Excellent

Breanna

Stayed 2 nights in Mar 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

George

Travelled with partner
Liked: Amenities
Great location, convenient to weekend activities. Accommodations exactly what we needed, not too little, not too much.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deeann, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Breakfast provided. Room neat & clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Erin, Piqua

Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff. Nice variety offered for breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip
We really enjoyed the room, pool area, and breakfast. Kind and welcoming staff!
Stayed 1 night in Feb 2024

10/10 Excellent

reginald, cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location and pool staff was great and free breakfast was nice
Stayed 2 nights in Feb 2024

8/10 Good

Lee A

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Missed the bar by a hair.
Very convenient location for shopping and dining. Staff was pleasant and helpful when we arrived and when we had questions. The room seemed smaller than other Hampton Inn & Suites. Beds were comfortable and the pillows were fluffy. The climate control system in the room was one of the best. I would have given a higher score, but as I was bathing my granddaughter (which I was thankful for a tub), I noticed grime on the outside of the tub and hair in the corner. I guess, I should be grateful it wasn’t inside the tub.
Stayed 1 night in Feb 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Beth

Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Already booked another night
Everything was amazing, breakfast was great! I would bring your own snacks though LoL snacks are expensive at the front desk.
Stayed 1 night in Feb 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Like new.
Stayed 1 night in Feb 2024

8/10 Good

Joseph W

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that was at the front counter when we checked in was fabulous! Very friendly and informative.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph G

Stayed 1 night in Feb 2024

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast bar was great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Shawn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J-rod was very pleasant to deal with, nice property, clean, nice rooms.
Stayed 1 night in Feb 2024

8/10 Good

Erika, Chillicothe

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Tefetawit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I love the bed how comfortable it is the only thing I didn’t like was I booked the biggest two queen room they have, but they give me the small one which I was really disappointed. The guy that was at the front desk wasn’t even friendly when I was trying to explain, he said that’s all the biggest they had and then I’ve been there couple times so I know how the rooms are. I did had a big room before and then I pacifically purchase a bigger room at that time of my stay. He didn’t want to help me out to get what I request , so that was very frustrating. Other than that it was nice.

10/10 Excellent

Maizee, Caldwell

Stayed 2 nights in Feb 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Russell

Travelled with partner
The AC unit made a lot of noise when it would come on.
Stayed 1 night in Jan 2024

10/10 Excellent

Lahonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun times
Amazing trip. The accommodations were wonderful. I will return in the future.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Places to Stay!
This is a great hotel! They did not disappoint! Check in was smooth, and front desk representative was very courteous and welcoming. We were mostly there for the pool and hot tub which were great! The pool was warm, which doesn't happen often. So it gave for a pleasant swim. Rooms were clean and standard, no microwave in our room though. Breakfast was a standard continental. The price was also surprisingly comfortable! Finally, we thought it was really nice that they had baked cookies, fresh lemonade, cucumber water and hot chocolate already made for guests in the main lobby. We will be booking here again!
Stayed 1 night in Jan 2024

10/10 Excellent

Charity

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Chris

Stayed 2 nights in Jan 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and hot tub was amazing! Staff was very friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Sheron L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2024

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and very nice! Would stay here again for sure!
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicholas Rowe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024