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Reviews of Courtyard Columbus

3 out of 5
Courtyard Columbus
1995 6th Street North, Columbus, MS

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 371 reviews" "
Rating 8 - Good. 72 out of 371 reviews" "
Rating 6 - Okay. 33 out of 371 reviews" "
Rating 4 - Poor. 7 out of 371 reviews" "
Rating 2 - Terrible. 17 out of 371 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and easy checking into hotel
Stayed 1 night in May 2024
Response from Owner on 16 May 2024
Adrian, thank you so much for your kind words about our team. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

6/10 Okay

Margie

Stayed 1 night in Apr 2024
Response from Owner on 24 May 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Kimberlin

Stayed 1 night in Apr 2024
Response from Owner on 2 May 2024
Kimberlin, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Poor

jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was efficient. Property is old and rooms are not in good condition. I have pictures of many unsitely areas. To pay $159.00 for a rundown facility is unacceptable. Please do not recommend this hotel unless the price reflects the sad condition.
Stayed 2 nights in Apr 2024
Response from Owner on 15 Apr 2024
Thank you for taking the time to share your feedback with us about your recent stay, Jennifer. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, very helpful and friendly staff.
Stayed 1 night in Apr 2024
Response from Owner on 9 Apr 2024
Gail, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Bonnie

Everything was good
Stayed 1 night in Apr 2024
Response from Owner on 5 Apr 2024
Bonnie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Kimberlin

Stayed 1 night in Mar 2024
Response from Owner on 11 Apr 2024
Kimberlin, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Owner on 25 Mar 2024
Tracy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

JUAN

Stayed 2 nights in Feb 2024
Response from Owner on 4 Apr 2024
Juan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 Terrible

Ezra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fraudulent reservation and Expedia hung up on me when trying to cancel it. I was on the phone trying to get the fraudulent reservation canceled for over 45 minutes before I was hung up on.
Stayed 1 night in Mar 2024
Response from Owner on 13 Mar 2024
Thank you for taking the time to review us, Ezra. It is never our intention to disappoint a potential guest. Please feel free to reach out to the hotel directly if you would like to discuss this with us further. We hope to welcome you back in the future for a more positive experience.

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom had not been cleaned. There was hair in the shower stall walls and on the floor. The ceiling above the stall looked moldy as did the shower door. The bathroom did not shut completely. The rest of the room was decent.
Stayed 3 nights in Feb 2024
Response from Owner on 28 Feb 2024
Thank you for sharing feedback on your guestroom during your recent stay, Scott. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but is noisy
Great staff. Stylish hotel. Pretty comfortable although it is located next to the freeway, so can be noisy.
Stayed 1 night in Jan 2024
Response from Owner on 5 Feb 2024
We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Earlece

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAFF WAS SUPER
FRIENDLY AND HELPFUL STAFF. COMFORTABLE BED. ONLY COMPLAINT IS DIM LIGHTINH IN ROOM (have to admit it was a gloomy and rainy day0.
Stayed 1 night in Jan 2024
Response from Owner on 5 Feb 2024
Earlece, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Fayesha

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was great!
Stayed 2 nights in Jan 2024
Response from Owner on 31 Jan 2024
Fayesha, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Okay

Krysten

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioner didn’t work properly. The room never got below 77 degrees even with air set on 65.
Stayed 1 night in Dec 2023
Response from Owner on 8 Jan 2024
Thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

Aundrake

Travelled with partner
Stayed 1 night in Dec 2023
Response from Owner on 27 Dec 2023
Aundrake, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

MARIA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Response from Owner on 22 Dec 2023
Maria, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Just wish the room had a microwave, but everything else was great!
Stayed 1 night in Nov 2023
Response from Owner on 2 Dec 2023
Denver, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Owner on 2 Nov 2023
Randy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Kitty

Travelled with partner
Liked: Staff & service
Property was over priced for conditions.
Stayed 2 nights in Oct 2023
Response from Owner on 30 Oct 2023
Kitty, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The breakfast ladies were friendly and fabulous. The room was clean - the beds were very clean and comfortable. There was rust on the doorframe beside the bathroom from the moisture that looked very unappealing. The decor in the hotel was slightly outdated. Overall, I would definitely stay again. The rooms did not feel dirty, but the rust and decor issues being resolved would have improved my review.
Stayed 1 night in Oct 2023
Response from Owner on 23 Oct 2023
Sarah, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Lamonte, Ewing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind.
Stayed 2 nights in Oct 2023
Response from Owner on 19 Oct 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Okay

Lisa

Stayed 2 nights in Oct 2023
Response from Owner on 27 Oct 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and had a welcoming and fresh feel! It smelled good and the room was clean and cool upon arrival. Very quiet and cozy. Roomy bathroom/shower. Great overnight stay.
Stayed 1 night in Sep 2023
Response from Owner on 30 Sept 2023
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

6/10 Okay

Kristen

Liked: Staff & service, property conditions & facilities
The staff where pleasant and helpful.
Stayed 3 nights in Aug 2023
Response from Owner on 4 Sept 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Owner on 20 Jul 2023
We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Owner on 6 Jul 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Tobie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Stay, the staff at the front desk were awesome!
Stayed 2 nights in Jun 2023
Response from Owner on 5 Jul 2023
Tobie, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

6/10 Okay

Jenny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and modern. I didn’t like that there was no complementary breakfast after the amount I paid for the room. But I do understand. Staff was friendly. I had a 3 hour delay in check in but I did understand.
Stayed 1 night in May 2023
Response from Owner on 22 May 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Fae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Owner on 3 May 2023
Fae, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Owner on 24 Apr 2023
Krystal, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Owner on 5 Apr 2023
Mike, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 Poor

Joseph

Stayed 1 night in Mar 2023
Response from Owner on 28 Mar 2023
Thank you for taking the time to review us, Joseph. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 Good

Mel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
My room had been given to someone else and the Lady at the front Desk worked hard to free up a room for me and all was good.
Stayed 1 night in Mar 2023
Response from Owner on 27 Mar 2023
Mel, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Kathy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Owner on 6 Apr 2023
Kathy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Shawna

Stayed 1 night in Jan 2023
Response from Owner on 7 Mar 2023
Shawna, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darius was a huge help when my flight was missed and as I contacted him at the property to let him know there were no issues he made notes and the next day arriving was a breeze of check in. I would stay here again just for the fact of him working there and his customer service.
Response from Owner on 16 Jan 2023
Joshua, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Sierra, Mize

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Brown water in shower, waited forever for it to turn hot. The neighbors screamed all night.
Stayed 1 night in Nov 2022

6/10 Okay

Andy

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Nov 2022

6/10 Okay

Chasity

Liked: Staff & service
Disliked: Cleanliness
Upon arrival, the hotel staff was quick to find a room available even though we arrived about 30-45 minutes before check in. Darius at the front desk was helpful and even provided us with complimentary snacks. But the room lacked attention in the following areas, shower mold and mildew in the corners
Stayed 1 night in Oct 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Stay
Room was very clean, the check in process was very easy, I’m a travel advisor and I would recommend this hotel to all my travel advisors and clients, keep up the great work and hospitality.
Stayed 1 night in Oct 2022

10/10 Excellent

Melissa

Stayed 1 night in Sep 2022

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 2 nights in Aug 2022

10/10 Excellent

Johndrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Rooms. No breakfast though.
Stayed 1 night in Aug 2022
Response from Owner on 22 Aug 2022
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Hidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priscilla was an absolute delight at the front desk
Stayed 3 nights in May 2022

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tracy In guests services was amazing! So kind and helpful. She made the experience delightful
Stayed 1 night in May 2022
Response from Owner on 17 May 2022
Thank you for sharing your experience, Colleen. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!